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Hotel Kinbe

3.0 star property
Family-friendly hotel with rooftop terrace and 24-hour front desk

Photo gallery for Hotel Kinbe

Exterior
Interior detail
Outdoor pool
Exterior
Deluxe Double Room, 1 King Bed, Pool View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$71
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Calle 10 norte entre 1 y 5 Avenida, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed with Sofa bed

Loft, 1 King Bed with Sofa bed

Loft, 1 King Bed with Sofa bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Digital channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • 17 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Partial Ocean View

Junior Suite, 1 King Bed, Terrace, Partial Ocean View

Junior Suite, 1 King Bed, Terrace, Partial Ocean View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Hotel Kinbe. Within steps you'll find Quinta Avenida and Playa del Carmen Main Beach within a 10-minute stroll. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Added amenities include a children's swimming pool, a 24-hour front desk and a garden. Each morning full breakfast is served between 8 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.9 km
  • Playacar Golf Club - 5 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk

About this property

Hotel Kinbe

Family-friendly hotel with rooftop terrace and 24-hour front desk
Hotel Kinbe offers its guests an outdoor pool and a children's pool. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Kinbe.

This 3-star Playa del Carmen hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Hotel Kinbe offers 29 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8 AM to 11:00 AM for a fee: USD 6.50 to 7.50 for adults and USD 6.50 to 7.50 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Kinbe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.5 to 7.5 for adults and USD 6.5 to 7.5 for children
  • Airport shuttle fee: USD 120 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kinbe
Hotel Kinbe Playa del Carmen
Kinbe
Kinbe Hotel
Kinbe Playa del Carmen
Kinbe Hotel Playa Del Carmen
Kinbe Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

What is the cancellation policy at Hotel Kinbe?

Hotel Kinbe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kinbe?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Kinbe on 21 Apr 2025 start from AU$71.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Kinbe?

Yep, Hotel Kinbe is a short 7-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Hotel Kinbe have a pool?

Hotel Kinbe has an outdoor pool and a kids' pool.

Is Hotel Kinbe family-friendly?

You bet! With amenities such as a children's pool and babysitting services, it's no surprise that Hotel Kinbe is a hit with families.

Does Hotel Kinbe serve breakfast?

Yep, full breakfast is offered daily between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Kinbe?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Kinbe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kinbe?

No, pets and service animals are not allowed.

Hotel Kinbe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 796 reviews
Rating 8 - Good. 279 out of 796 reviews
Rating 6 - Okay. 120 out of 796 reviews
Rating 4 - Poor. 31 out of 796 reviews
Rating 2 - Terrible. 21 out of 796 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hotel is in a fantastic location, just a short walk from the bus station, restaurants, shopping, and the beach. The staff were very friendly, and the stay was comfortable and convenient. The only downside was the loud music that went on late into the night, but overall, it was a pleasant experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

mr

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good experience. The service though are a little limited but it makes sense as it is in the heart of 5th ave.
Stayed 3 nights in Dec 2024

6/10 Okay

Hai Thanh, Santa Monica

Liked: Cleanliness, staff & service
The A/C was so loud and for some reason it is installed below the loft level where the bedroom is located. Since cool air travels down and hot air goes up. The bedroom temperature is quite uncomfortable. The hotel also offers transportation with premium charge between the hotel and Cancun airport but the driver was about 30 mins late picking me up at the airport. The room is not sound proof so be prepared to hear the street noise until 4 am.
Stayed 4 nights in Dec 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la atencion y el lugar es muy limpio ...nada que decir al respecto. El unico problema es que esta cerca de locales nocturnos si que el ruido exterior se escucha fuertemente e incluso puede ser impedimento para dormir.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a central location but NOISY!!!
The hotel is in a great location, steps away from 5th Ave & the beach with bars, restaurants and shops. The room was spacious, clean and comfortable with housekeeping extremely efficient. Front desk staff were also great. There’s a handy breakfast café across the street which is very reasonably priced but service can be a little slow so be prepared to wait. Beware of the beach bar at the end of the road (Zenzi Beach) as they will try to overcharge you! Avoid bars with no drinks menu / price list as they'll overcharge on purpose. Because of the proximity to 5th Ave and the clubs, the noise is very loud until 3am and can affect sleep, so whilst we enjoyed the hotel itself, would choose somewhere quieter in future. Beware of garden facing rooms, especially on the lower floors because of the lack of natural light. We were originally checked in to a ground floor room which was dark and bleak, so asked to change to a higher floor room which we did and made such a difference to our stay.
Stayed 4 nights in Dec 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Iris

Staff was rude when asked for clean towels
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay.. will return
Went with my bestie for my birthday:: best staff ever!!!
Stayed 4 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

JACQUELINE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The snell of humibity was terrible, they had to chsnge our room and in tnis one the water in the toilet wouldn’t stop running when you flushed it. Thus pkace needs works. I neverwanted to cone vack from vacation do quickly until the mojent I was in this place. Terrible
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tereso, las vegas

Stayed 4 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!!!
Front desk and the cleaning staff
Stayed 8 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water in the shower. I can deal with but my girlfriend wasn’t too happy. The tv remote didn’t work. Not a big deal cause there is ton of nightlife. Fairly decent view from our room on We had a private Patio over looked the street and the gardenand also can see the beach that is about 1 block away Also the beds are a little hard side other than that we love the hotel.
Stayed 1 night in Feb 2024

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ANNA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and close to the beach. Staff very friendly and accommodating. Would recommend and will come back for sure.
Stayed 2 nights in Jan 2024

6/10 Okay

Dr.Luis

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff was very nice. The safes didn’t work in either room, and it was only one lock on the door, no chain or any other type of locking the door when you were in the room. The stairs did not have a good handrail and they were tricky to walk up and down with luggage. The water pressure was not too good and the water was not too hot. my toilet would get stuck frequently. I actually learned how to fix it myself instead of calling them. If you like to watch TV, they only had a small TV in the room. The bed was very comfortable. The sheets were clean. The towels were clean. The room was overall clean just needed some painting, and , maybe a little bit of updating but it was pretty much like the picture show. I would stay there again for the money I felt it was fair. The location was excellent. It was one block away from the beach one block away from fifth Avenue, right in the center . Very safe area very open.
Stayed 4 nights in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were so comfy, room and shower and balcony are good. The room is good for the price, I did bring earplugs because I read previous reviews hotel is close to nighclubs. I slept very well with earplugs not sure without them. Hotel is nice for the price and location.
Stayed 1 night in Dec 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a PERFECT location. You walk out the front door and you are right in the middle of everything you need in Playa Del Carmen. You won't need a taxi ever, you can just walk everywhere. The room was perfectly nice and they clean it everyday. The check in was great and they took good care of us. The property is beautiful with a jungle vibe. The pool is beautiful, but almost an "indoor" pool the way it's set up, so we never saw anyone use it. You're so close to the beach, everyone just walks to the beach. A/C worked great. Hot water worked great. Bathroom was pretty smelly at times, but in my experience traveling to Mexico a lot, that's pretty common. Just ignore it. The hotel does have some noise from the clubs on 5th Avenue, but not nearly as bad as many because it's set back a little from the craziness. Bring ear plugs though if you're a light sleeper. Starbucks is right out your front door. The hotel offered roundtrip transportation from to/from the airport and they were very punctual and trustworthy. I loved my stay at Hotel Kinbe and would definitely recommend it and will stay here again in the future. Don't hesitate to stay at this hotel, it's a great option.
Stayed 5 nights in Dec 2023

2/10 Terrible

Eliana, New York

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you don’t mind getting a dirty room but being close to everything, this is your place. We received a room that didn’t even have a window so the smell of humidity was intense. The sheets were dirty (they changed them but those sheets should have never been used to start with). The floor wasn’t even clean and was full of sand, dirt and hairs from other people. The pool doesn’t get a ray of sun in the whole day. It says in outdoor but that’s not really true. We left before our booking ended. They said they would try to give us a refund for the last night but it was pending of Expedia. Expedia spoke with them on the phone and they refused to refund us for anything. Will never stay here. That’s for sure.
Stayed 3 nights in Dec 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good location, surprisingly quite for being located on the strip. Pool area is a bit run down and the toilet seem to have a hard time flushing. When we arrived, on our first morning there was no running water in the bathroom until around 7am. Not bad for the price.
Stayed 3 nights in Dec 2023

8/10 Good

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, staff is super friendly, property needs a little maintenance, overall it was a great stay.
Stayed 1 night in Oct 2023