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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only beachfront property with 15 outdoor pools

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
15 outdoor pools, pool umbrellas, pool loungers
Restaurant
Suite Ocean Front Adults | View from room
Ecotours

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is AU$1,612
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Cenote Santa Cruz
    ‪9 min walk‬
  • Xenses Park
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪5 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪10 min drive‬

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River

Suite River

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa

Suite River Spa

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View

Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front

Swim Up Ocean Front

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . Within a 30-minute stroll, you'll find Xenses Park and Xcaret Eco Theme Park. Highlights at this beachfront property include 10 restaurants, 15 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. With 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 26372 square feet (2450 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen property include Xplor Theme Park and Ferry to Cozumel.

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools
Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This luxury property also offers a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on 9 Mar 2025 start from AU$1,611.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest beach to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Playa del Carmen Main Beach (7 km).

Is there a spa on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there is an onsite spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 15 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only .

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only family-friendly?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an adults-only property.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants.

What time are check-in & check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1168 out of 1464 reviews
Rating 8 - Good. 147 out of 1464 reviews
Rating 6 - Okay. 61 out of 1464 reviews
Rating 4 - Poor. 44 out of 1464 reviews
Rating 2 - Terrible. 44 out of 1464 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar Ali Blandon

Stayed 4 nights in Oct 2024

2/10 Terrible

Lisa

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I'll preface this with saying this is the 2nd time I've stayed at this resort and I honestly don't know what happened... Let's start off by how they couldn't even give us the correct room multiple times so we paid for something more that we didnt get. We didn't even get what we paid for. The room cleaning staff is really nice and everyone is the restaurants are great. Out of the 10 people we were travelling with only 3 were left able to eat since the rest of us got food poisoning during the trip. What is the point of paying thousands just to be kept to your room because you're vomiting. I wouldnt trust the food here at all and I wont be staying here again. There are other resorts and you can just pay for the park access. Dont think its worth it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorenzo A. Molina

Travelled with partner
Liked: Amenities
Great place
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector, Downey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024

6/10 Okay

Janett

Liked: Staff & service, property conditions & facilities
The room had a dead cockroach right at the entrance by our door. Room service didn’t go for one day. The hotel was also aware that it was our honeymoon trip and nothing special was done. I expected more based on the price we paid.
Stayed 4 nights in Nov 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. Only thing was some parts were being worked on and not accessible on certain days when we were exploring. There was an island across a bridge but construction crews were fixing something. We were able to get access a few days later though.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristoval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable, el mejor hotel all inclusive, perfecto para parejas
Stayed 6 nights in Nov 2024

10/10 Excellent

Consetta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth, ashton

Stayed 4 nights in Sep 2024

10/10 Excellent

Evan

Stayed 2 nights in Sep 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
Stayed 4 nights in Nov 2024

6/10 Okay

Claudia, Arleta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No consideration about room flexibility for the price we paid, we went for our anniversary and didn’t get a king size bed they give us two queen size bed, also they desactives our guest keys at 11:20 and let us out of our room waiting 25 min waiting for someone to open the door so don’t give us the chance even to take a shower before our fly because we had a taxi waiting for us at 11:50
Stayed 3 nights in Nov 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

8/10 Good

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insanely beautiful! The staff was incredible every time we had a question or doubt. Will be returning!
Stayed 4 nights in Nov 2024

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente lugar bello buena atencion rica comida y muy bueno para relax y disfrutar mexico
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I have ever stayed. The food was spectacular
Stayed 3 nights in Sep 2024

2/10 Terrible

Erin Lindsey, ST. LOUIS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar E.

Travelled with partner
Liked: Staff & service, property conditions & facilities
Every thing was beautiful. The parks are fun. Food options were great
Stayed 5 nights in Nov 2024

10/10 Excellent

Alex

Stayed 4 nights in Oct 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all fun inclusive was amazing. As stress free as a vacation can get. Food was amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I just want to say that every staff member here was great. We had two butlers assigned to our room, not including housekeeping and the person that restocks our fridge and snacks. We kept in touch with our two butlers by the Whatsup app. Any questions or needs that came up we just sent a text and one of our butlers would take care of everything. We missed a few of the activities and dinners we scheduled because we overbooked and had too many things to do. The staff kindly waived all of our cancellation fees even though we didn't give much notice. Also, the place is beautiful along with all of the parks too. We went to Xcarte, Xel Hal, Xplorer and Xsenses. We loved them all! The food at all of the restaurants was delicious. The actives and shows were all a lot of fun too. I'm already planning a trip back and it hasn't even been 2 months yet!
Stayed 9 nights in Aug 2024

10/10 Excellent

Rene Chapa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything I need, fun, entertainment, delicious food, and security in its facilities.
Stayed 4 nights in Oct 2024