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Iberostar Waves Paraíso Del Mar - All Inclusive

4.5 star property
Beach spa retreat, walking distance from Playa Paraiso Golf Course
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Iberostar Waves Paraíso Del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
12 restaurants, lunch, dinner served; international cuisine
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub

Explore the area

Map
Playa del Carmen, QROO
  • Paradise Beach
    10 min walk
  • Playa Paraiso Golf Course
    12 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    4 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    33 min drive

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Poolside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
The Royal Haciendas All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1593)
The price is AU$499
for 1 night
includes taxes & fees
12 Oct - 13 Oct
The Royal Haciendas All Inclusive

About the area

Playa del Carmen

At Iberostar Waves Paraíso Del Mar - All Inclusive, you'll be connected to the convention centre and 1 km (0.6 mi) from Playa Paraiso Golf Course. Highlights at this luxury resort include 12 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to Spa Sensations can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs. The buffet restaurant, El Mercado, serves international cuisine and is open for dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and outdoor swimming pool. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4.5-property class Playa del Carmen resort include Maroma Beach and Ojo de Agua Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Paradise Beach - 10 min walk
  • Playa Paraiso Golf Course - 12 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive
  • Maroma Beach - 12 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Snake Bar At Iberostar Maya - ‬8 min drive
  • ‪Limon y Sal - ‬7 min drive
  • ‪Cena Trattoria By el Faro - ‬8 min walk
  • ‪Alberca - Pool - Bar - ‬12 min walk

About this property

Iberostar Waves Paraíso Del Mar - All Inclusive

Beach spa retreat, walking distance from Playa Paraiso Golf Course
Iberostar Waves Paraíso Del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso Del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

  • 388 guestrooms or units
  • 3 levels
  • 12 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Paraíso Del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

What is the cancellation policy at Iberostar Waves Paraíso Del Mar - All Inclusive?

Iberostar Waves Paraíso Del Mar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Paraíso Del Mar - All Inclusive?

Yep, Iberostar Waves Paraíso Del Mar - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Waves Paraíso Del Mar - All Inclusive?

Yep, Iberostar Waves Paraíso Del Mar - All Inclusive is a short 10-minute walk from Paradise Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Waves Paraíso Del Mar - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Iberostar Waves Paraíso Del Mar - All Inclusive have a pool?

Yep, and guests love it! Iberostar Waves Paraíso Del Mar - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Iberostar Waves Paraíso Del Mar - All Inclusive?

Iberostar Waves Paraíso Del Mar - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Iberostar Waves Paraíso Del Mar - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Waves Paraíso Del Mar - All Inclusive.

Is Iberostar Waves Paraíso Del Mar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Waves Paraíso Del Mar - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Waves Paraíso Del Mar - All Inclusive?

No, Iberostar Waves Paraíso Del Mar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Paraíso Del Mar - All Inclusive?

Yep, they've got a beach bar and 12 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Paraíso Del Mar - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Paraíso Del Mar - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Waves Paraíso Del Mar - All Inclusive?

Yep, Iberostar Waves Paraíso Del Mar - All Inclusive has an 18-hole golf course. A golf driving range, golf carts, a clubhouse and a golf pro shop are also available.

Iberostar Waves Paraíso Del Mar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff, South Walpole

Travelled with family
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
Stayed 8 nights in Jun 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

4/10 Poor

Terra, Skiatook

Travelled with family
Disliked: Amenities
Property is large and requires alot of walking. Shuttle service is available but inconsistent. Restaurants limited, unable to get reservations for the week. We got sick off the food. It rained alot during our stay. Limited alternative activities communicated. Activity app not kept up to date. Would not stay here again!
Stayed 5 nights in Jun 2024

4/10 Poor

Patrick

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely flooded everywhere. Was dangerous to walk anywhere. I had booked 7 rooms however none were ready at 4:00 pm when check in was supposed to be 3:30 pm. I left my headphones in my room and noticed about a hour after I checked out, I saw that it was at the hotel and I called and they gave me some BS answer of how they don’t see it although I see that it’s still at the resort. The whole building including rooms common areas were leaking from the rain. One of the rooms had 2 inches of water in it and it took forever to get a new room. It took over 6 hours to get multiple beds in some of the rooms although I had requested that when I first booked it. Buffett was terrible. Service outside of the bartenders was terrible. Front desk unorganized took hours to check in.
Stayed 3 nights in Jun 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at. The service and staff were impeccable.
Stayed 7 nights in Jun 2024

10/10 Excellent

Julian

Stayed 4 nights in Jun 2024

10/10 Excellent

JEREMY JUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

6/10 Okay

Olga

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is amazing and the personal is the first level I’m sure return many times is more then I spect
Stayed 3 nights in Jun 2024

8/10 Good

mattthew, Ankeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wildlife was so entertaining. Flamingos, Swan, peacocks, quadi... staff was very friendly and accommodating. They all speak good English. Impressed by the resort.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

iulian

Stayed 4 nights in Jun 2024

4/10 Poor

Venancio, Mission

Travelled with family
Disliked: Staff & service
Staff not friendly, lack of food every time we go to the restaurant. If you want to drink then you have to go into the pool because there is no bar out of the pool.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nina M

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 6 nights in May 2024

4/10 Poor

Szajkowska

Stayed 5 nights in May 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in May 2024

6/10 Okay

Tooba

Stayed 5 nights in May 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Natalia

Travelled with family and small children
Too much walking, very huge resort, waste of time to wait for carts to get you from your room to the beach itd.
Stayed 6 nights in May 2024

10/10 Excellent

Sammara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in May 2024

10/10 Excellent

Bernadetta

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, room was little too hot. Bad experience with Women on service in snorkeling area next to beach. She took money out of our hand when we wanted to pay and was not nice
Stayed 5 nights in May 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Laura E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options could be better.
Stayed 7 nights in May 2024