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Hotel Kavia 5th Avenida

3.5 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

Photo gallery for Hotel Kavia 5th Avenida

Reception
Reception
Reception
Desk, blackout curtains, free WiFi, bed sheets
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
The current price is AU$87
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪1 min walk‬
  • Quinta Alegría Shopping Mall
    ‪2 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Room options

View all photos for Deluxe Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Desk
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe King Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Desk
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Air conditioning
4.4 out of 5, Excellent, (1033)
The price is AU$114
for 1 room
includes taxes & fees
12 Mar - 13 Mar
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About the area

Playa del Carmen

Hotel Kavia 5th Avenida puts you in the heart of Playa del Carmen, steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, La Bien Querida, is open for breakfast. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of car rentals on site. .Attractions within a 20-minute walk of this 3.5-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

Hotel Kavia 5th Avenida

Hotel with a rooftop terrace, steps from Quinta Avenida
Hotel Kavia 5th Avenida offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Kavia 5th Avenida.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Kavia 5th Avenida offers 63 air-conditioned accommodations with free toiletries and a ceiling fan. 42-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bien Querida

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

What is the cancellation policy at Hotel Kavia 5th Avenida?

Hotel Kavia 5th Avenida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kavia 5th Avenida?

As of 26 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Kavia 5th Avenida on 12 Mar 2025 start from AU$87.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Kavia 5th Avenida?

Yep, Hotel Kavia 5th Avenida is a short 7-minute walk from Playa del Carmen Main Beach.

Does Hotel Kavia 5th Avenida have a pool?

Hotel Kavia 5th Avenida has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hotel Kavia 5th Avenida a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Kavia 5th Avenida.

Is there a free airport shuttle available at Hotel Kavia 5th Avenida?

No, Hotel Kavia 5th Avenida does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kavia 5th Avenida?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kavia 5th Avenida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kavia 5th Avenida?

No, only service animals are allowed.

Hotel Kavia 5th Avenida Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 960 reviews
Rating 8 - Good. 315 out of 960 reviews
Rating 6 - Okay. 146 out of 960 reviews
Rating 4 - Poor. 70 out of 960 reviews
Rating 2 - Terrible. 89 out of 960 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird but ok
Stayed 2 nights in Nov 2024

6/10 Okay

James

Stayed 6 nights in Oct 2024

2/10 Terrible

LUCIE, London

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Staff & service, room comfort
Todo bien solo si un poco mas de limpieza en las sabanas
Stayed 1 night in Jul 2024

8/10 Good

Carlos, Cd Juárez

Liked: Staff & service
You get what you paid for , don’t expect much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Stayed 3 nights in May 2024

10/10 Excellent

dain

Stayed 1 night in Apr 2024

8/10 Good

Tawana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
Stayed 1 night in Feb 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023

6/10 Okay

George Dennis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023

4/10 Poor

Jacob

Disliked: Amenities, property conditions & facilities
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Stayed 7 nights in Oct 2023

6/10 Okay

Garrett

Travelled with partner
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023

2/10 Terrible

LaSaudra

Business traveller
Disliked: Cleanliness, room comfort
Don’t do it reconsider
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Travelled with group
This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Stayed 4 nights in May 2023

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, room comfort
Dirty hotel
The room was horrible. Dead fly on my bed. My sister room was full of ants. Ants was in the bed. The hallway are very dark and scary. This hotel new a total make over. The vibe is creepy and scary. Very gothic, There was no face towels. I would not recommend this hotel, not even for a dog to stay. It's dirty and horrible
Stayed 1 night in May 2023

2/10 Terrible

Felipe

Disliked: Cleanliness, property conditions & facilities
Horrible place but the staff was friendly
Stayed 1 night in May 2023

10/10 Excellent

Dalvinder

Liked: Cleanliness
Stayed 3 nights in Apr 2023

6/10 Okay

Adril

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location is the perk of hotel but it is in dire need of renovation. Did not have working lighting in restroom and no water pressure.

10/10 Excellent

jorge

Stayed 2 nights in Apr 2023

6/10 Okay

Camelia

Disliked: Amenities
They charge you an additional $15 a day which includes “free” breakfast and “drinks”. Ok, so breakfast is mediocre and the people there they barely give you something… not much though.. you have to keep asking. You know, you can have a breakfast beautiful and full with everything for $15. I haven’t seen any free drinks, the pool area on the building is not maintained and chairs have mold, so I wouldn’t recommend. I won’t be back. I liked but for this price, you can find better options. Also it is very close to 5th ave, but the music is so loud and you can’t sleep. Then a lot of noise from drank people yelling right under your balcony. Also, lots of cars that make huge noises….My room was ok, but I know I can get for the same money, something much better. Besides this, everything is so expensive,, almost 3 times more. They look at us, tourists, like you are a walking ATM.. so I think I won’t be going to Mexico at all.
Stayed 6 nights in Mar 2023

2/10 Terrible

Dragan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Brian D

Travelled with group
Disliked: Room comfort
HORRIBLE HOTEL
Do NOT book at this hotel. It is under-staffed, not prepared for customer reservations and extremely unprofessional. More importantly, unless you plan not to sleep until 2am every night then you will not get any rest at this hotel.
Stayed 4 nights in Jan 2023