Mahekal Beach Front Resort & Spa

4.0 star property
Stylish hotel on the shore with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
Exterior
Premium Bungalow
Exterior
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    2 min walk
  • Playa del Carmen Main Beach
    2 min walk
  • Quinta Avenida
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Mahekal Beach Front Resort & Spa, a recipient of the prestigious Travel & Leisure 500 award in 2023. You'll find Mamitas Beach a few steps away and Quinta Avenida within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Revive can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the hot tub. The diner, Cocina, serves Mexican cuisine. Agave is the hotel's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. 3 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Downtown Playa del Carmen hotel include Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 8 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 13 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Stylish hotel on the shore with 5 outdoor swimming pools
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This beach hotel also offers a hot tub, a fitness centre and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 195 guestrooms or units
  • 2 levels
  • 33 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
  • Airport shuttle fee: USD 302 per person (return)
  • Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
  • Nearby parking fee: USD 10 per day (16 ft away)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

What is the cancellation policy at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on 13 Dec 2024 start from AU$343.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mahekal Beach Front Resort & Spa?

Yep, Mahekal Beach Front Resort & Spa is a short 2-minute walk from Playa del Carmen Main Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Mahekal Beach Front Resort & Spa?

Yep, Revive is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Mahekal Beach Front Resort & Spa have a pool?

Mahekal Beach Front Resort & Spa has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa features 5 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Select Comfort beds, premium bedding and espresso makers.

What makes Mahekal Beach Front Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Mahekal Beach Front Resort & Spa.

Is Mahekal Beach Front Resort & Spa family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Mahekal Beach Front Resort & Spa is a hit with families.

Does Mahekal Beach Front Resort & Spa serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mahekal Beach Front Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mahekal Beach Front Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mahekal Beach Front Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1003 reviews" "
Rating 8 - Good. 156 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nefertiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right on the beach & the Mayan esthetic is lovely. The vibes of the property are calm & quiet. Rooms are simple, clean, & have a nice esthetic flow. The all inclusive half board doesn’t include drinks but the food that I had was decent. The breakfast is nicely laid out with some good options of fruit, omelets station, quesadillas, juice coffee etc. if you order anything extra such as a latte or a cocktail it does cost extra and they do expect tips. My check-in was fine, however I was early so when I came back to get my room, they gave it to someone else resulting in a downgrade for me. Luckily Expedia has excellent customer service and they made things right by giving me a refund & credit. My room was comfortable except the shower head was old and filled with lime resulting in water spray everywhere. My door had a huge gap opening even when closed and at one point a large cockroach was in the room. The maid service is very efficient and they make sure that everything is tidy and refilled. The one thing that blew my mind was the charge of 60 pesos for a coffee pod and 65 pesos for a cheap bottle of water. To me that is really in poor taste and unacceptable for a so-called 5 star. The beach is beautiful but unfortunately if you come on the weekend, you can expect it to be completely packed and loud until 1 am with loud music etc the hotel has its own roped off area but it’s still really overcrowded on the beach. Overall it was an average experience.
Stayed 3 nights in Aug 2024

4/10 Poor

Gary Allen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was pretty to look at and pools were nice. Staff was very friendly and the food was good. On the down side: The 1st night we were in a bungalow (best on property) and right by beach. Did not sleep all night due to people on the beach playing guitars, yelling all night long and people playing bongos at 5am. Was so bad we asked for a down grade and moved our place to somewhere quieter on the resort. Also we were locked out of our bungalow 2x the first time for 45 min and second an hour. Lock kept breaking and maintenance had to fix. Another reason we asked to move. There are no tv’s or microwave in rooms. The fridge is full of their drinks they want you to buy and no room for your own drinks to keep cool. The coffee in the rooms you have to pay for also. Ate at the best restaurant on the property and when seated we had to ask to move tables due to so many ants all over the table. The all inclusive only included a breakfast and a dinner each day at their selected restaurant only. No drinks included. Rip off. There are also a lot of mosquitoes! There is no shuttle from airport to resort or vice versa and it cost us $480 to get from and back to airport. It was nice to look at but would not recommend. Stay somewhere just as nice with as good or better amenities.
Stayed 4 nights in Aug 2024

6/10 Okay

Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
check in and out is horrible. The property is beautiful but they need to expedite the check in and out. You have to stand in a hot outdoor covered area, but, unbelievable they have one staff member only. I have gotten day passes there a few times before, and it's the same thing, this time, I rented a room, but, it was not a pleasant experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has amazing views of the beach ! The staff are very friendly and respectful. But the facility needs a lot of updates and cleaning and more walkways to get to places and more places where to eat other than that it’s an Amazing place we had a wonderful time !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

KRISTINA K

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was absolutely amazing and peaceful for my 6year old daughter and I. First time having a vacation in over 12 years and I couldn’t have picked a better place. My daughter and I had such a beautiful time here. The staff I can’t say enough good things about them. They even remembered our names. I never once had to ask for anything, just genuine, accommodating and sweet. We will definitely be coming back! Missing it already!! <3
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert Matthew, Chula Vista

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really well maintained. Room was big and clean, restaurants were excellent, you have a lot of choices for breakfast, lunch and dinner. Pools were nice and the access to the beach was convenient. The only thing that needs to improve is the wi-fi in the rooms, a little bit spotty sometimes. Overall was an excellent stay and I definitely will love to come back and stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jaime N

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. Friendly and welcoming service.
Stayed 7 nights in Aug 2024

8/10 Good

Pamela Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms twice - - once because of flooding and the second time because we were moved to a terrible room with an unlocked/unsealed door, mold, and no view. We finally moved into a “voluntary downgrade,” a room half the size what we paid for with bonus bedbugs. Management offered no apology or compensation, in spite of asking three times. The food was nice, and the service staff in the restaurants were outstanding! The pools were wonderful, and being beachfront was fun! Loved the town for shopping and other restaurants.
Stayed 9 nights in Aug 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Marilyn

Stayed 4 nights in Jul 2024

8/10 Good

John W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mahekal was excellent, we really enjoyed our stay. Disappointed in Expedia though. After purchasing the package, the Mahekal reached out to inform me a two different fees that would be charged upon arrival. It was $400 extra for all inclusive (which was well worth it) but the hotel needed an additional $15 a day per person payable onsite that Expedia did not mention. Expedia didn’t help at all.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal Beach Resort was everything we expected and more. Natural beauty and very beautiful palapas to stay in. This place truly is mesmerizing. We stayed in ocean view palapa and will definitely be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time EVER staying at a resort and I loved everything about Mahekal. The restaurants overlooking the beachfront were breathtaking. The food at Fuego restaurant was amazing and the buffet at Las Olas was very good. The servers and staff were very kind and professional. I also really loved the location of the resort. Mahekal is very relaxing and peaceful with a few different pools but if you're looking for things to do outside of the resort, 5th avenue is just within walking distance, there you will find local shops, restaurants and if you're interested night life I definitely recommend going to COCO BONGO. You really get the best of both worlds staying at Mahekal!
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options
Stayed 4 nights in Aug 2024

4/10 Poor

Salvador

Liked: Staff & service
Disliked: Cleanliness
We booked this property for 5 days the staff was friendly and it’s walkable to everything else the only problem was that this whole time what we thought where mosquito bites turn out to be bed bug bites . Horrible my family and I were full of bed bugs bites .
Stayed 5 nights in Jul 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really made you feel like you were in nature. It was smaller than most resorts, which made the experience much more relaxing overall.
Stayed 5 nights in Jul 2024

10/10 Excellent

Geisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff!! Special shout out to Manuel, Fernando & Ismael, the ladies at the artesanía table, as well as the lady in the front desk, I think her name was Sofi. You all made my stay so special! The property has a beautiful boho chic theme and is very quiet & romantic. If you are looking for the party scene it’s definitely not here but there are sooo many bars and restaurants within walking distance from the hotel. Would definitely recommend that you visit Mahekal it definitely is magical!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mark

Stayed 7 nights in Jul 2024

10/10 Excellent

Maira Izamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, it is very tranquil perfect to relax.
Stayed 4 nights in Jul 2024

10/10 Excellent

Drew

Liked: Amenities
Excellent property. Fun stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a wonderful resort. Beautiful gardens quiet and relaxing pools. The Spa was amazing. Elena and Jesus were great. I highly recommend it.
Stayed 6 nights in Jul 2024

10/10 Excellent

Albert N

Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is excellent and in a very nice location We will stay again
Stayed 4 nights in Jul 2024