Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort: Reviews & Deals from AU$585

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Luxury property on the beach, with 6 outdoor pools

Dates

December 2024

January 2025

6 outdoor pools, pool umbrellas, pool loungers

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Hot tub

includes taxes & fees

17 Jan - 18 Jan 2025

Explore the area

307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

Arrecife de Puerto Morelos National Park
1 min walk
Xoximilco
13 min drive
Moon Palace Golf Club
15 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
20 min drive

Room options

Luxury Junior Suite Swim Out

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

101 sq m
Sleeps 8
2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

102 sq m
Ocean view
Sleeps 8
1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

484 sq m
Ocean view
Sleeps 8
1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

319 sq m
Ocean view
Sleeps 10
1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

92 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Blackout curtains

Separate bedroom

102 sq m
Ocean view
Sleeps 8
1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Pillow menu

Down duvet

Ceiling fan

Premium bedding

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Pool

Free breakfast

Spa

Free parking

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. You'll be 10.6 km (6.6 mi) from El Tinto Golf Course and 17.3 km (10.7 mi) from Ventura Park Cancun. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Zen, serves Asian cuisine. With 4 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include 8 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning free full breakfast is offered between 7:00 AM and 11:30 AM. .With a stay at this 5-property class Puerto Morelos property, you'll be 20.8 km (12.9 mi) from Puerto Morelos Town Square.

What's nearby

Moon Palace Golf Club - 15 min drive
Petempich Bay - 17 min drive
Ventura Park Cancun - 20 min drive
Puerto Morelos Beach - 22 min drive
Puerto Morelos Town Square - 25 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

‪Grand Lobby Bar - ‬16 min drive
‪Grand Central Buffet - ‬17 min drive
‪Agave Mexican Cuisine - ‬1 min walk
‪The Grill - ‬18 min drive
‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

1005 guestrooms or units

9 levels

12 dining venues

4 bars on the beach

3 bars by the pool

3 swim-up bars

10 bars or lounges

2 coffee shops

Full breakfast (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
10 bars/lounges
12 restaurants
2 coffee shops/cafes
3 poolside bars
3 swim-up bars
4 beach bars
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj
Zen

Things to do

6 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Lazy river
Playground
Sauna
Shopping
Spa tub
Steam room
Table tennis
Tennis
Waterslide

Family friendly

6 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

8 meeting rooms
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

MP3 dock
Plasma TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

Children are welcome.

Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun

Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 17 Jan 2025 start from AU$584.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is Puerto Morelos Beach (9.3 km).

Is there a spa on site at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yep, and guests love it! Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort features 4 beach bars, 6 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is a hit with families.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort serve breakfast?

Yep, free full brekkie is served daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

No, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Relax with a coldie at the 4 beach bars, 3 poolside bars or 10 lounge bars, and grab a meal at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's 12 restaurants.

What time are check-in & check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

kimetha

Travelled with family, Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Carol

22 Sept 2024

Stayed 6 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family and small children

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My concierge Krystel was nothing short of amazing. I loved how she assisted with booking dinning each night. She went over and beyond on and off the clock to ensure we had a great stay. The property is beautiful and full of things to keep everyone busy and happy. This was a much needed vacation and loved every bit of it. The staff at the resort was super nice from front desk, maintenance, housekeeping , servers and etc. a must go and book with Expedia. Will go no wrong.

Stayed 4 nights in Sep 2024

4/10 Poor

Lisa

Travelled with group

21 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Staff service in the restaurant was outstanding. There was no staff cleaning up around the pool area every morning. Cups from the bar were left all over the pool area. In the Diamond Club pool guests had no different treatment than non diamond club guests you had to get your own drinks. Staff wasn't walking around asking if you need anything. The only perk about the diamond club was the butler service & they were outstanding. The food was hit or miss.

Stayed 7 nights in Sep 2024

10/10 Excellent

Julia

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had an amazing time at this new property. Booking through Expedia gave us access to a dedicated concierge, Alex, who was incredible. We could text him for anything, and he handled everything seamlessly. From making dinner reservations to ensuring our satisfaction, Alex took care of it all. When housekeeping missed our room one day, we reached out to him, and it was promptly resolved. The food options were excellent, with the buffet offering a variety that kept things interesting. In the evenings, the animation team put on fantastic, engaging shows that added to the overall experience. We will definitely be coming back!

Stayed 6 nights in Sep 2024

4/10 Poor

Dwayne

18 Sept 2024

Liked: Cleanliness

Diamond Club not so 'shiny'

My recent stay was meant to be a new experience for me and my partner. I was excited to introduce him to “all-inclusive resort vacations” in hopes of making this an annual tradition. Overall, the property was beautifully appointed, great selection of restaurants (food and service was inconsistent), and lot of other amenities. Relative to the hype and what I paid for, I was disappointed in the Royalton’s ability to meet my expectations for a luxury all-inclusive experience. This is especially pointed as I purchased the Diamond Club (DC) package for exclusivity. The marketing seems intentionally vague and suggests that the DC guests are housed in a specific wing of the resort, as there is a specific pool area just for DC. That was not the case. The DC experience did not feel like it catered to guest who wanted a quieter vacation experience. The butler service which was offered with the DC was not as attentive as I would expect which led to matters being escalated to a manager. While the initial matter (room change) was resolved, the general lack of exclusivity advertised with the DC package continued during our stay. Another feature of the DC package was an offer to meet with the Prime Travel Club on-site. While initially interested, the legal contract was not fair which was disappointing and a massive waste of time. More work needs to be done to ensure attentiveness to guests who have purchased a DC experience and making that truly differentiated.

Stayed 5 nights in Aug 2024

10/10 Excellent

Alexia

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We came here to celebrate a birthday and let’s just say we had a ball. There are so many great things to say about the property, staff and what it has to offer but I would like to give kuddos to Krystel from Expedia. She made us feel so welcomed. The service she provided was phenomenal. She definitely made this trip a memorable one. We are already booking our next trip! 10/10 recommend!

Stayed 3 nights in Sep 2024

10/10 Excellent

Iran

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not like the attack of the representatives, one comes to clear the air, not to negotiate.

Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 3 nights in Sep 2024

10/10 Excellent

Janita

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing time here. The staff was absolute amazing. Krystle did everything to make sure my daughter enjoyed her 18th birthday. Our double room was perfect for our family of 4. It allowed parents a little personal space from their young adults, but still enough room to keep an eye on them. It was a great experience.

Stayed 3 nights in Sep 2024

10/10 Excellent

BARBARO

10 Sept 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Sep 2024

10/10 Excellent

Lianet, Miami

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente lugar para tener unas vacaciones inolvidables, la atención de todos los trabajadores excepcional pero en especial de Krystel, un servicio en general de calidad, la comida buena, y dentro del hotel todo lo que necesitas para no tener que salir porque tiene muchas actividades todo el tiempo y para todas las edades. Yo vuelvo pronto porque me encantó.

Stayed 3 nights in Sep 2024

10/10 Excellent

Jazzalyn

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort! The property has three huge pools (one diamond club only) and two lazy rivers (one diamond club only). Don’t buy into the hype of diamond club you pretty much get everything diamond club features, so why spend extra for that. The restaurants are good, the steakhouse could have better quality meats. And the smokehouse should be geared more towards authentic bbq food but it tasted more like the buffet food. The Mexican food tasted like American food, it’s bland. The buffet food has a lot of variety but none of us were crazy about the taste of it all. If you don’t ask for a certain preferred alcohol they’ll serve bottom shelf so make sure to indicate what alcohol you prefer. The rooms are cleaned daily, twice a day if diamond club. Room service food options are limited every day. Fridge is stocked daily. The kids will have a blast here. There are about 12 slides but not all of them are open on a daily basis and for some you have to meet height requirements and/or age requirements. Paying for a view of the beach or the pool is worth it. The beach is not good, water looked brown, lots of sargassum! Sometimes the resort smelled like rotten eggs due to the mangroves nearby. The people who work there are friendly but they usually don’t smile or greet you when you walk past them. Check in was a breeze and they offer drinks during check in. They do charge $4.65 in resort fees per day. WiFi is free and works pretty well throughout the property.

Stayed 7 nights in Aug 2024

10/10 Excellent

yinlen, Homestead

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

4/10 Poor

carmen erika

7 Sept 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

The property needs more Spanish music more lively it was boring

Stayed 4 nights in Sep 2024

10/10 Excellent

Dereck, Clinton

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha, Clinton

Travelled with family, Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

6 Sept 2024

Stayed 4 nights in Aug 2024

8/10 Good

JUAN

Travelled with family, Travelled with group

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The guest relations Krystel all checking what need and helping us with what ever we need. Thank 👌 you Kristel.

Stayed 6 nights in Aug 2024

10/10 Excellent

Emely

Travelled with family, Travelled with group

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2024

6/10 Okay

Tasha

5 Sept 2024

Stayed 5 nights in Aug 2024

8/10 Good

Charai

Travelled with family and small children

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My Expedia representative Krystal made the experience a pleasant one. She continually checked in on our experience and made all of our reservations to preferred restaurants. She made is feel personable like she was only there to represent me. Thank you, Krystel!! The buffet was not the best and had the same options daily. The restaurants were better with options and a different style in flavor of our favorites. The buffet near the bar near the pools were a good option. I didn't like the separation in areas like the water parks, where the larger park was based on a certain height and the smaller park only for children. My 5 yr old wouldn't be able to go onto either as they would not do smaller one alone. The smaller water park could use an update along with the lazy river. I loved the spa and spa services.

Stayed 3 nights in Aug 2024

10/10 Excellent

DALBARA

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Taj restaurant was so good.

Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2024

4/10 Poor

Vanessa Guadalupe

3 Sept 2024

Stayed 6 nights in Aug 2024

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Very good

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View all photos for Luxury Junior Suite Swim Out

Luxury Junior Suite Swim Out

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View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

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View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

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View all photos for Luxury Junior Suite Swim Out Diamond Club

Luxury Junior Suite Swim Out Diamond Club

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View all photos for Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

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View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

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View all photos for Luxury Junior Suite Ocean Front

Luxury Junior Suite Ocean Front

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View all photos for Luxury Junior Suite Ocean Front Diamond Club

Luxury Junior Suite Ocean Front Diamond Club

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View all photos for Luxury Junior Suite Ocean View Diamond Club

Luxury Junior Suite Ocean View Diamond Club

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View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Luxury Junior Suite Ocean Front Terrace Jacuzzi

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View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

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View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club

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View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

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View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

View all photos for Luxury Junior Suite

Luxury Junior Suite

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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the area

Puerto Morelos

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About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Family friendly

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Outdoors

Full-service spa

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