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Sofía by Bunik

2.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida

Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | Private kitchen
Superior Loft
Rooftop terrace
Deluxe Loft | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The current price is AU$99
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Mamitas Beach
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

At Sofía by Bunik you'll be within just a 15-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services, a terrace and multilingual staff. .Attractions within a 30-minute walk of this Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

  • 45 guestrooms or units
  • Towels for the beach
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Sofía by Bunik?

Sofía by Bunik offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofía by Bunik?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Sofía by Bunik on 19 Mar 2025 start from AU$99.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sofía by Bunik?

Yep, Sofía by Bunik is a short 11-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at Sofía by Bunik?

There's no onsite spa, but this property does offer services like massages.

Does Sofía by Bunik have a pool?

Yep, and guests love it! Sofía by Bunik has 2 outdoor swimming pools.

Is there a free airport shuttle available at Sofía by Bunik?

No, Sofía by Bunik does not offer an airport shuttle service.

What time are check-in & check-out at Sofía by Bunik?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofía by Bunik?

No, pets are not allowed.

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1073 reviews
Rating 8 - Good. 215 out of 1073 reviews
Rating 6 - Okay. 97 out of 1073 reviews
Rating 4 - Poor. 32 out of 1073 reviews
Rating 2 - Terrible. 50 out of 1073 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shakiem

It wasn’t a lot of service provided also amenities was very limited
Stayed 4 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Sungjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Jeffrey Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nchimunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ane Kirstine, Galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here severap times and its 👍
Stayed 5 nights in Dec 2024

6/10 Okay

Chelsea

Disliked: Staff & service
Unprofessional customer Experience
• We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 1:06 but stated the would remove items by 1:11 throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.
Stayed 6 nights in Nov 2024

6/10 Okay

Chelsea

Travelled with partner
Disliked: Staff & service
Unprofessional customer Experience • We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 11:06 AM but stated the would remove items by 11:11 AM, throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.
Stayed 1 night in Dec 2024

8/10 Good

PRESTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property,excellent staff , amazing pool bar on the roof ! Side note do not dine across the road unless you have pesos or credit card
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricio

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Marisela

Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Property conditions & facilities
Stayed 13 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and felt very safe!
Stayed 4 nights in Nov 2024

10/10 Excellent

Huy, San Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to multiple restaurants nearby and 5-10min away to 5th ave. Plenty of parking spaces in front, need to use the meter. 10pm-10am no parking charge. Front desk reception was very nice, she was helpful getting Wi-Fi setup
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very great very clean property had everything that you needed in there very modern. I enjoyed every second of my stay there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Silvia, NAPLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcome staff
Stayed 1 night in Nov 2024

8/10 Good

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little pool. Can get a little crowded but it's cool
Stayed 1 night in Nov 2024

6/10 Okay

Brent

Business traveller
Liked: Staff & service, property conditions & facilities
Had a couple of problems…
Stayed 9 nights in Oct 2024

8/10 Good

Dawn Marie, Eyota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just far enough away from the hustle and bustle, yet close enough to walk everywhere. Plenty of good dining options and Mega grocery all within a 5-10 minute walk. Nice having full kitchen facility. Bed was comfy. Shower didn't have great pressure but was sufficient. Pool is much smaller than it looks in photos and very cold. Hard to go in past knees because it was so chilly. Only 4 loungers and 3 cabanas by the pool, so had to get there right away to get one. Music very loud by pool and people would come in and crank their music to try to be louder than what was playing. Definitely took away from the relaxing atmosphere. Also wish they enforced no smoking/vaping in the small pool area. Gross having peoples vaping clouds drifting over your face when trying to relax.
Stayed 7 nights in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Condo problems are plenty
First of all, the staff are helpful and willing to do whatever they can. BUT,some things in these condos cannot be fixed or repaired. No hot water in any of the showers. Sewer smells everywhere around the property. Jaccuzi not in operation.Very hot in the hallways and the elevator.The rooftop pool is very nice, even though the water is very cold, at best.Poolside bar not in operation either. Sugar ants under the sink area as well.On our second month we started of having problems with Visa payment. Not Visa' s fault they say, nor is it the condos problem. Had to get cash in order to stay in December. Reception young lady was helpful so I could max out my withdrawal at the ATM and pay it over 3 days. Not what you want, or need, to do on a nice warm vacation.
Stayed 28 nights in Oct 2024

10/10 Excellent

ADRIANA, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great and very affordable. I would definitely recommend it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hegel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were really kind to us and hepful giving us advices about what to do in Cancun, they cleaned the room everyday they have limited parking spots, you have to pay for the ones on the street, the roof garden is really pretty and the pool is great, the check in process is really easy and they didnt ask for any deposit, In general I had a great experience at this place.
Stayed 5 nights in Nov 2024