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Magic Express

3.0 star property
Hotel with a health club, near Plaza Las Americas
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Magic Express

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Standard Quadruple Room, 2 Double Beds
Dining
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carretera Cancun-Chetumal Km. 291, Playa del Carmen, QROO, 77710
  • Plaza Las Americas
    14 min walk
  • Quinta Avenida
    20 min walk
  • Mamitas Beach
    2 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 24.70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Playa del Carmen

Magic Express puts you in the heart of Playa del Carmen, within a 20-minute stroll of Plaza Las Americas and Quinta Avenida. Highlights at this hotel include an outdoor swimming pool, a gym and a conference centre. .Enjoy the gym and pool loungers. 1119 square feet (104 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find concierge services, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3-property class El Pedregal hotel include Mamitas Beach and Quinta Alegría Shopping Mall.

What's nearby

  • Plaza Las Americas - 14 min walk
  • Quinta Avenida - 20 min walk
  • Quinta Alegría Shopping Mall - 2 min drive
  • Mamitas Beach - 2 min drive
  • Playa del Carmen Main Beach - 2 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Los de Carnitas "El Tío - ‬9 min walk
  • ‪La Birria - ‬6 min walk
  • ‪Taquerias los Tarascos - ‬10 min walk
  • ‪El Fogon del May - ‬11 min walk
  • ‪La Bamba Jarocha - ‬7 min walk

About this property

Magic Express

Hotel with a health club, near Plaza Las Americas
Magic Express offers its guests an outdoor pool and a health club. A business centre and 2 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Magic Express. A complete renovation of Magic Express was completed in December 2019.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Magic Express offers 97 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,119 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2007
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Magic Express

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 100 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Express Hotel
Magic Express Hotel Playa del Carmen
Magic Express Playa del Carmen
Magic Express Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

What is the cancellation policy at Magic Express?

Magic Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Magic Express?

Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Magic Express?

The closest beach to Magic Express is Playa del Carmen Main Beach (1.5 km).

Does Magic Express have a pool?

Magic Express has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Magic Express serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Magic Express?

No, Magic Express does not offer an airport shuttle service.

What time are check-in & check-out at Magic Express?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Magic Express?

No, pets and service animals are not allowed.

Magic Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 281 reviews" "
Rating 8 - Good. 99 out of 281 reviews" "
Rating 6 - Okay. 60 out of 281 reviews" "
Rating 4 - Poor. 18 out of 281 reviews" "
Rating 2 - Terrible. 20 out of 281 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general excelente servicio
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the main highway,close to the Plaza Las Americas shopping Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y cómodo
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for price. Location is on a Main Street which easy to find a taxi
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.
Stayed 2 nights in Mar 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget option
Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a friendly staff and good service they were very nice and helpfull
Stayed 2 nights in Mar 2021

10/10 Excellent

Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, amazing for the price ! Great location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2020

10/10 Excellent

JaneAnneLewis, Orlando, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is good. Very fast. Beds are a little hard.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel in very friendly stuff.
We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff! Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
Stayed 2 nights in Apr 2018

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-) Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone. It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.
Stayed 1 night in Mar 2018