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Le Bonne Entente

4.5 star property
Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
VIP Access

Photo gallery for Le Bonne Entente

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Air conditioning
  • Parking available
  • Room service
The current price is AU$258
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    ‪4 min drive‬
  • Laurier Quebec
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪8 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Business Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cocooning Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Cocooning Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terzo Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hydromassage showerhead
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Distinctive Room, 1 Queen bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 Queen bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Hydromassage showerhead
  • 35.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terzo Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Terzo Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed | Living area

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Bathrobes
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Terzo Room, 2 Double Beds (Accessible)

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

Flat-screen TV

Classic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Spa, 1 King Bed + 1 Double Sofa Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area

Suite Spa, 1 King Bed + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Distinctive Room, 1 King bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Suite Plus, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Queen Suite Plus, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King bed

Loft, 1 King bed

Loft, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Premium bedding, minibar, in-room safe, desk

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Quebec

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2375)
The price is AU$301
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Quebec

About the area

Québec City

A luxury stay in Québec City awaits you at Le Bonne Entente. You'll be 3.3 km (2.1 mi) from Base de plein air de Sainte-Foy and 3.7 km (2.3 mi) from Saint Lawrence River. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and a nightclub. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the hot tub. The restaurant, Monte Cristo L'Original, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free wired Internet in public areas, a children's swimming pool and a snack bar/deli. Each morning continental breakfast is served between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4.5-property class Sainte-Foy-Sillery-Cap-Rouge hotel include Aquarium of Quebec and Laurier Quebec.

What's nearby

  • Quebec Bridge - 4 min drive
  • Aquarium of Quebec - 4 min drive
  • Laurier Quebec - 4 min drive
  • Laval University - 5 min drive
  • Laval University Hospital - 5 min drive

Getting around

  • Quebec Sainte-Foy Station - 8 min drive
  • Jean Lesage International Airport (YQB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Restaurant le Subtil - ‬16 min walk
  • ‪Pacini - ‬19 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬3 min drive

About this property

Le Bonne Entente

Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
Le Bonne Entente offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the luxury Le Bonne Entente. For a fee, parking is available.

This 4.5-star Québec City hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Nightclub
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 23 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (February 28 – March 09): CAD 34.49 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 005843

We should mention

  • The seasonal pool will open in May and close in October.

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

What is the cancellation policy at Le Bonne Entente?

Le Bonne Entente offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Bonne Entente?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Le Bonne Entente on 26 Feb 2025 start from AU$258.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Le Bonne Entente?

Yep, Le Bonne Entente has an uncovered self car park with in/out privileges for CAD 20 per day.

Is there a spa on site at Le Bonne Entente?

Yep, there is an onsite spa at Le Bonne Entente. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Le Bonne Entente have a pool?

Yep, and guests love it! Le Bonne Entente has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

What luxury perks are available at Le Bonne Entente?

Le Bonne Entente features a full-service spa, a nightclub and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Le Bonne Entente a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Le Bonne Entente.

Is Le Bonne Entente family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Le Bonne Entente is a hit with families.

Does Le Bonne Entente serve breakfast?

Yeah, continental breakfast is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Le Bonne Entente?

No, Le Bonne Entente does not offer an airport shuttle service.

Is there a bar or restaurant at Le Bonne Entente?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Bonne Entente?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Le Bonne Entente?

Furry friends are welcome at Le Bonne Entente, with food and water bowls on offer.

Le Bonne Entente Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1383 reviews
Rating 8 - Good. 318 out of 1383 reviews
Rating 6 - Okay. 182 out of 1383 reviews
Rating 4 - Poor. 83 out of 1383 reviews
Rating 2 - Terrible. 54 out of 1383 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

alek

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lyndis

Business traveller
Liked: Cleanliness, property conditions & facilities
5 star hotel this is not. The room i stayed in was dark and dated, not reflective of the photos on expedia or google. Staff was cordial but not overly welcoming, there was no doorman to help with luggage. The location was convenient for a work function I was attending.
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. What I did not like is that the rate given by Expedia did not include parking. The hotel staff told me that their rate when sold through them is included. Expedia should have rates that include parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ann Marie

Liked: Cleanliness, staff & service
Like: Very nice staff and bosses. Most Likeable was Julia who works in the Urbania Lounge. Amazing young Girl. We really liked Her. Great Job Julia! Improvement needed: Urbania Rooms are now dated. Tables are scratched, old couches. 3 star now. Was once a 5 star. But not anymore. Lounge access included but food needs to vary daily. Restaurant: On both days, our poached eggs were so OVER cooked and cold. One day 1, we did not say one word. We just left the eggs on our plate. They were Cold and Hard. (???). On day 2, we asked our waitress for soft poached eggs, freshly cooked, and the waitress said, “absolutely, no problem - I will let the kitchen know”. When our poached eggs arrived, they were cold and hard again. The waitress brought our breakfast plate back to the kitchen. We asked her for hot / freshly cooked soft poached eggs once again. When our plate was served a 2nd time, the eggs were hard and not freshly cooked. Just reheated. The PLATE was burning hot. Again, we left the egg on the plate. Huge disappointment. Le Bonne Entente was once a 5 star Hotel, with the best food in town WITH a Chef who would have never served poached eggs cold and hard. (3 times in a row). We were shocked. The waitress tried to help. Thank you for that. The kitchen did nothing to fix this situation. Too bad. I have enjoyed Staying here for 30 years while working on the road, throughout my career. We will have to go elsewhere next time. Nice staff and Mr Giguère are great.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024

8/10 Good

Tristan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms were average but the hotel was nice, maybe needs more security or surveillance I spotted a couple doing the deed in the public jacuzzi. The employees were kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place will stay again
Stayed 1 night in Oct 2024

6/10 Okay

Sylvie

Business traveller
Liked: Property conditions & facilities
Déception pour cet hôtel
J’ai plusieurs commentaires à faire de cet hôtel. Pour mon expérience à moi,c est pour le travail.Je suis arrivée 20 mins d’avance qu’il m’a dit et que ma chambre n’était pas prête . J’ai dis pas de problème , je ne le savais pas ( 16:00) généralement c est 15;00. Il me dit je vais regarder si j’en ai une autre de prête . (!) je dis non non je préfère attendre ma chambre pour ne pas que vous me donniez autre chose . Il me dit non vous avez réservé une chambre plus luxueuse , elles sont toutes pareilles . J’arrive à ma chambre , il pleut je suis déçue de la vue : stationnement en plus j’ai le véhicule de l’hôtel en plein dans ma vue . Le lendemain je vais déjeuner , le buffet ne m’inspire pas (21,00) je prends œufs bénédictine ( 26,00) Je reçois un pain , 2 œufs , sauce that’s it!! Pas de fruits nada!! Je regarde dehors et wow c est ben beau . Il fait soleil . Je repars et je commence à faire le tour pour pouvoir quitter aller à ma réunion , et je vois toutes les belles vues que les chambres ont . J’envoie un message à 11:00 faisant part de ma déception et on me réponds à 21:00 genre pour me dire d’appeler la prochaine fois et demander mais pas certain que je l’aurai ma vue J’arrive un lundi soir , l’hôtel n’est pas pleine , ma chambre n’est pas prête à 15:40 et on me donne une vue sur un camion ?Vraiment ?Après avoir payé un déjeuner à 26,00? Chambre plus luxueuse qu’on me dit ? Un souper également cher je dirais .Une facture avec stationnement payant. Surprisesen surprises
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeng N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bianka

Stayed 1 night in Sep 2024

8/10 Good

Melanie

Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken up early by maintenance workers and their leaf blowers...
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exquisite hotel abounding with old world charm and a relaxed resort style layout. You feel as if you have stepped into an earlier period in French history. The outside amenities are truly impressive. They have a beautiful waterfall with lovely gardens surrounding the property. There is a fabulous pool and jacuzzi to enjoy. The rooms are very modern with an old fashioned twist. The restaurant and bar offer great food with a nice ambiance. I highly recommend this hotel to anyone wanting to capture the essence and beauty of Quebec City.
Stayed 1 night in Sep 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Aug 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024