Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property
Hotel in Ponce with casino and fitness centre

Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Exterior
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
  • Parking included
The current price is AU$220
includes taxes & fees
4 May - 5 May

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪11 min drive‬
  • Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Hairdryer
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Ponce

At Holiday Inn Ponce & Tropical Casino by IHG, you'll be 4.9 km (3.1 mi) from Carribbean Cinemas Ponce Towne and 3.9 km (2.4 mi) from Playa Cayo Cardona. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The restaurant, Tanama Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Ponce hotel include Vicens Coliseum and Montaner Stadium.

What's nearby

  • Museo de Arte de Ponce - 7 min drive - 7.3 km
  • Parque de Bombas - 7 min drive - 7.8 km
  • Plaza of Delights - 8 min drive - 7.9 km
  • La Guancha - 8 min drive - 9.4 km
  • El Museo Castillo Serralles - 11 min drive - 10.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 93 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Rancho Playero - ‬6 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive

About this property

Holiday Inn Ponce & Tropical Casino by IHG

Hotel in Ponce with casino and fitness centre
Holiday Inn Ponce & Tropical Casino by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1240 square feet (112 square metres) and includes conference space. A casino, a terrace, and a vending machine are also featured at Holiday Inn Ponce & Tropical Casino by IHG. Free self parking is available.

This 3.5-star Ponce hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • 1240 sq ft of conference space
  • 112 sq. m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ponce & Tropical Casino by IHG offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include a bath. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square foot of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 5 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Ponce & Tropical Casino by IHG?

Holiday Inn Ponce & Tropical Casino by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Ponce & Tropical Casino by IHG?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Ponce & Tropical Casino by IHG on 4 May 2025 start from AU$219.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Ponce & Tropical Casino by IHG?

Yep, Holiday Inn Ponce & Tropical Casino by IHG has a free self car park.

Are there any beaches close to Holiday Inn Ponce & Tropical Casino by IHG?

The closest beach to Holiday Inn Ponce & Tropical Casino by IHG is Playa Hilton Ponce (7.3 km).

Does Holiday Inn Ponce & Tropical Casino by IHG have a pool?

Holiday Inn Ponce & Tropical Casino by IHG has an outdoor pool.

What makes Holiday Inn Ponce & Tropical Casino by IHG a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Ponce & Tropical Casino by IHG.

Does Holiday Inn Ponce & Tropical Casino by IHG serve breakfast?

You bet, cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Ponce & Tropical Casino by IHG?

No, Holiday Inn Ponce & Tropical Casino by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Ponce & Tropical Casino by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn Ponce & Tropical Casino by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Ponce & Tropical Casino by IHG?

No, pets are not allowed.

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
TV did not work. I requested someone to help and they send someone indicating that the channels weren’t available due to weather. During my stay, no one came to clean nor to take out the trash. We had to call. And last but not least my daughter requested a strawberry frappe and was given one with alcohol. She did not intake it. She did ate the cherry. In approximately two minutes the waitress came to the drink back with barely any explanation of what had occurred. She just asked if my daughter had drank it for which I noted that she did not but she did ate the cherry that was indeed in contact with the alcohol. I stood to request an explanation not knowing that a manager was there and he NEVER SAID ANYTHING nor did he take any action. Although it was just a cherry, we observed her for at least half an hour and made sure she ate. Went to the front desk to provide a complaint. Nothing happen and I ended calling 911 and an ambulance to make sure my daughter was ok since they didn’t to anything, just offered to pay what we had consume for that night, for which I declined. The manager that changed during the tour ended up laughing at the situation. Thank god my daughter was perfectly fine. They had no type of protocol for a situation like this. It is understandable that this can occur by mistake. But what happens after, the actions you take to make sure your clients are ok should be in place. Instead they made sure to justify and minimize the situation. Just an apology !!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place to anybody. Have a great time. A friendly staff was a nice and it’s very quiet. Parking is free. Casino is nice. Breakfast was good. Dinner was great. I’ll visit again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities
Acabamos de pasar cuatro días como lo deseábamos... descansando tranquilos en un ambiente relajado y con buena comida. Sin duda alguna volveremos y pronto!
Stayed 3 nights in Apr 2025

10/10 Excellent

Adanivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Amazing, excellent hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto, Caguas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling has finished and it looks great, will be back soon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fabulous! Great value! Beautiful! Located on the edge of the city so you have peace and quiet but also convenient to downtown.
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo se supone que me quedara 4 días pero el segundo día me tuve que ir por condiciones de salud inesperada pero en lo poco que estuve ahí fue todo bonito el personal excelente un lugar tranquilo
Stayed 3 nights in Apr 2025

6/10 Okay

Luz N

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Fidelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We had some small ants. I let the staff know and they thanked me for letting them know. He said he will let management know and it will be taken care of.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel had a big renewall. My only comment is that the mattress to be changed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Betzabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

roberto

Super clean, looks like it was beatufully remodeled recently. Great attention and service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evgeniy, Atlanta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience, but it’s super remote and not walkable. You will need a car. We only stayed one night as it was the only available hotel in the area. Pool didn’t seem to be heated and was a bit cold. Breakfast was meh. They had people sitting in one of the conference room and main dining area wasn’t open for sole reason… But if we are in the area again, we would definitely stay there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lourdes

Stayed 1 night in Mar 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina offered an excellent customer service! A all front desk staff were very nice and welcoming 💯
Stayed 1 night in Mar 2025

8/10 Good

Edgardo, Deerfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, comfortable, well staffed. Good value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised with the hotel is clean, accessible and updated. The only thing that I'll say that needs to be checked is that in the pool area they were bees at the fool and to be honest they were in the kids area. I told the front desk person, I hope they can fix that situation. Overall my daughter and I will come back every time we visit Puerto Rico.
Stayed 3 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well-maintained. The staff was welcoming and very polite. The pool had a beautiful view and it was in general a very relaxing area. My only complaint is that the restaurant was short staffed so it was difficult to get service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Diego, Vineland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Casinos Holiday Inn was an excellent place to stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert Michael Fleming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, the hotel and staff are so nice and clean. Thank you
Stayed 5 nights in Mar 2025

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate view, near to shopping restaurants
Stayed 2 nights in Mar 2025