4/10 Poor
Almarys
Travelled with partner
3 Jan 2025
Disliked: Staff & service
We stayed for a night because we had a tour nearby but that was enough for us to feel like this hotel was not for us. The room was decent but the tv did not work. We went to the front desk to report this issue and the lady said she talked to the manager to go wait in our room and the person never came, so we could not use the tv during our stay. In addition me and my partner work remote and chose this hotel because of the free WiFi. The lady at the front desk never gave us the password so we went ahead to our room. We had to come down again to ask why the WiFi wasn’t working and she said that it’s supposed to. She gave us the password but turns out it did not reached to our room. So we lost an afternoon of work. The next day, while doing the check out we asked the gentleman at the front desk about this and he said that because of issues with connection the WiFi was only available in the lobby. This issue should have been brought to our attention because if we knew that we wouldn’t book the room because this was very important to us.
You usually book a room at a hotel to have tv, WiFi and I bed to spend the night comfortably. But we only had 1 of those. If we were to stay more than 2 nights I would have asked them to move us to a different room. Sadly after this experience I don’t think I would return just because it seems that the inconveniences are not going to make my stay pleasant.
Almarys
Stayed 1 night in Jan 2025