2/10 Terrible
Lydia
22 Jan 2025
I wasn't able to come and stay due to unforeseen circumstances. I tried to cancel and was told to contact the hotel. I contacted the hotel and reception told me to contact Expedia. Argh!!! All I was attempting to do was tell someone that I wouldn't be checking in due to a family emergency. I wasn't expecting a refund or anything else. A little empathy would have been appreciated.
Lydia
Stayed 1 night in Jan 2025