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Haven Hotel

4.0 star property
Hotel on the beach, with indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Hotel

Terrace/patio
Double Room, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool loungers
On the beach
Double Room, Balcony, Harbour View | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
161 Banks Road, Poole, England, BH13 7QL
  • Sandbanks Beach
    4 min walk
  • Alum Chine Beach
    14 min drive
  • Bournemouth Beach
    18 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    26 min drive

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Highlights

Balcony
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio

Harbour Heights Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (439)
The price is AU$235
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Harbour Heights Hotel

About the area

Poole

Haven Hotel places you steps from Sandbanks Ferry Terminal and within a short 5-minute stroll of Sandbanks Beach. Highlights at this beachfront hotel include a restaurant, an indoor swimming pool and free daily breakfast. .The fine-dining restaurant, The Point Restaurant, is open for lunch and dinner. Pavilion Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site sauna, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4-property class Poole hotel include Poole Harbour and Bournemouth Beach.

What's nearby

  • Sandbanks Beach - 4 min walk
  • Poole Harbour - 11 min drive
  • Bournemouth International Centre - 11 min drive
  • Bournemouth Pier - 12 min drive
  • Bournemouth Beach - 18 min drive

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Hotel on the beach, with indoor pool
Haven Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Haven Hotel also features a terrace and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

  • 84 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Haven Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

What is the cancellation policy at Haven Hotel?

Haven Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Haven Hotel?

Yep, Haven Hotel has a self car park for GBP 10.00 per night. Onsite parking is limited.

Are there any beaches close to Haven Hotel?

Yep, Haven Hotel is a short 4-minute walk from Sandbanks Beach. Fun beach activities include waterskiing, windsurfing and kayaking. You can also find boat tours.

Does Haven Hotel have a pool?

Haven Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:30 AM to 5:30 PM (Seasonal outdoor pool open from May to September).

Does Haven Hotel serve breakfast?

Yeah, complimentary full brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Haven Hotel?

No, Haven Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Haven Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Haven Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Haven Hotel?

No, only service animals are allowed.

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 962 reviews" "
Rating 8 - Good. 378 out of 962 reviews" "
Rating 6 - Okay. 144 out of 962 reviews" "
Rating 4 - Poor. 68 out of 962 reviews" "
Rating 2 - Terrible. 36 out of 962 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

SYLVIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Stayed 2 nights in Sep 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little mid-week break
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
Stayed 4 nights in Sep 2024

8/10 Good

Carole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
Stayed 4 nights in Sep 2024

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Will not be returning to this hotel very tired. Bath not working poor pressure and luke warm after 30 mins running and just 10cm deep gave up. Staff could not fix but no other room offered. No flannels. Service at dinner soo slow and waitress chewing gum!!! Waited over an hour for starter and drinks! Customers next to us waited over 30 mins for ice cream! And still not served so gave up! Outdoor pool very clearly states no diving or jumping in but family including the adults dive bombing in hence no one else able to use pool. Reported to staff member but nothing done about it! Good point is it’s on a lovely Sandy beach
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
3nights Stay
Loved the leisure centre, breakfast was okay nothing stands out. Hotel is outdated but well maintained. Rooms could do a bit more storage, we had to keep some of our clothes in the luggage. Close to bus stand going to Bournemouth and beach. Staff friendly and helpful.
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Fantastic location and very relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but staff were very helpful and was lovely and clean
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dated property and furniture. Drab. Good location however for chain ferry. Quiet safe location
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
Mark Christy
The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.
Stayed 7 nights in Aug 2024

6/10 Okay

William

Disliked: Cleanliness
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Stayed 1 night in Aug 2024

6/10 Okay

Preena

Liked: Staff & service
Disliked: Property conditions & facilities
The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Neil

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
View of hotel from ferry
Drinks outside
Hotel restaurant beautiful vies and food
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
Stayed 3 nights in Jul 2024