4/10 Poor
Sandra N.
16 Sept 2024
Disliked: Cleanliness
Bugs in dirty pool and No one cares to fix it!
Seems I received more texts in regards to taking last guests trash out, then texts about unacceptable pool and tub conditions.
When we arrived we almost fell in pool going down the steps. Then after swimming we noticed large amounts of bugs on surface. We had just drove many hours and were only in shortly for a dip before dinner and an early night. But, the next morning we noticed our foot prints on the floor of the pool. Luckily, we thought, a pool boy arrived shortly. I assumed this fixed the problems. However, I also texted and informed management of our concerns, and requested working skimmer. I was sent the skimmer from Amazon 2 days later. I skimmed pool for very long time and bugs kept showing up. So, I looked at filter windowand it was clogged and dirty! I texted again and was told the owners pool boy would be back on his day to come!! No mention of fixing the pool for us to use. It was an AI generated message sent 2x, at that!! We rented here so we would have pool to swim in, not to make us sore and sick. Will not be back, unless under new management, because the house was beautiful and perfectly located. But, I will loudly suggest no one ever uses Gulf Coast Vacation Rentals!
Sandra N.
Stayed 6 nights in Sep 2024