See all properties
Save

Barceló Concorde Green Park Palace

5.0 star property
Luxury resort on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Concorde Green Park Palace

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, blackout curtains, free WiFi
Golf
On the beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Pool
  • Parking included
  • Room service
The price is AU$187
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
B.P. 95, Port El Kantaoui, 4089
  • Acqua Palace Water Park
    1 min walk
  • El Kantaoui Golf Course
    4 min walk
  • Gelateria pizza
    2 min walk
  • Sousse (QSO)
    22 min drive

Room options

View all photos for Room (Junior Suite)

Minibar, in-room safe, blackout curtains, free WiFi

Room (Junior Suite)

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Classic Double Room, Sea View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Garden View

Minibar, in-room safe, blackout curtains, free WiFi

Classic Double Room, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Sea View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Sea View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premium Suite

Minibar, in-room safe, blackout curtains, free WiFi

Premium Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Sea View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Classic Double Room, Sea View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Double Room, Garden View

Minibar, in-room safe, blackout curtains, free WiFi

Classic Double Room, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Iberostar Selection Diar El Andalous

Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (238)
The price is AU$133
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Iberostar Selection Diar El Andalous

About the area

Port El Kantaoui

A luxury stay in Port El Kantaoui awaits you at Barceló Concorde Green Park Palace. You'll be within steps of Acqua Palace Water Park and within a short 5-minute stroll of El Kantaoui Golf Course. Highlights at this beachfront resort include 5 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The buffet restaurant, El Jem, serves local cuisine and is open for lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Free self-service breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Port El Kantaoui resort, you'll be 0.7 km (0.4 mi) from Port El Kantaoui Harbour and 5 km (3.1 mi) from Grande Mosque.
View more Resorts in Port El KantaouiOpens in a new window

What's nearby

  • Acqua Palace Water Park - 1 min walk
  • El Kantaoui Golf Course - 4 min walk
  • Port El Kantaoui Harbour - 8 min walk
  • Hannibal Park - 11 min walk
  • Port El Kantaoui Beach - 14 min walk

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 36 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬19 min walk
  • ‪Garden Grill - ‬19 min walk
  • ‪The Bristol Plazza - ‬10 min walk
  • ‪Restaurant L'artisto - ‬14 min walk
  • ‪GOLF BRAÜ - ‬13 min walk

About this property

Barceló Concorde Green Park Palace

Luxury resort on the beach, with outdoor pool
Some rates at Barceló Concorde Green Park Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Barceló Concorde Green Park Palace such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Port El Kantaoui resort.

  • 1 building
  • 452 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 2016
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Barceló Concorde Green Park Palace offers 452 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Jem
  • Green Park
  • Le Gourmet
  • Pecheur

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Concorde Green Park Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Concorde Green Park Palace Resort Port El Kantaoui
Concorde Green Park Palace Resort
Concorde Green Park Palace Port El Kantaoui
Concorde Green Park Palace All Inclusive Port El Kantaoui
Concorde Green Park Palace All Inclusive
Concorde Green Park Palace
Concorde Green Park Palace Hotel Port El Kantaoui
Concorde Green Park Palace Hotel
Concor Green Park Resort
Concorde Green Park Palace
Barcelo Concorde Green Park
Barceló Concorde Green Park Palace Resort
Barceló Concorde Green Park Palace Port El Kantaoui
Barceló Concorde Green Park Palace Resort Port El Kantaoui

Frequently asked questions

What is the cancellation policy at Barceló Concorde Green Park Palace?

Barceló Concorde Green Park Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Concorde Green Park Palace?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Barceló Concorde Green Park Palace on 23 Dec 2024 start from AU$175.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Concorde Green Park Palace?

Yep, Barceló Concorde Green Park Palace has a free self car park.

Are there any beaches close to Barceló Concorde Green Park Palace?

Yep, Barceló Concorde Green Park Palace is a short 14-minute walk from Port El Kantaoui Beach. Fun beach activities include scuba diving and windsurfing.

Is there a spa on site at Barceló Concorde Green Park Palace?

Yep, there is an onsite spa at Barceló Concorde Green Park Palace. You'll enjoy heaps of services like facials and body treatments.

Does Barceló Concorde Green Park Palace have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Barceló Concorde Green Park Palace have a waterslide?

No, there is no waterslide at Barceló Concorde Green Park Palace, but Acqua Palace Water Park is a short 1-minute walk away.

What luxury perks are available at Barceló Concorde Green Park Palace?

Barceló Concorde Green Park Palace features a full-service spa, an outdoor pool and an indoor pool.

Is Barceló Concorde Green Park Palace family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Barceló Concorde Green Park Palace is a hit with families.

Does Barceló Concorde Green Park Palace serve breakfast?

Sure does, free self-service brekkie is served daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Barceló Concorde Green Park Palace?

No, Barceló Concorde Green Park Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Concorde Green Park Palace?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Concorde Green Park Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Barceló Concorde Green Park Palace?

No, pets and service animals are not allowed.

Is there a golf course on site at Barceló Concorde Green Park Palace?

There is a golf course next to Barceló Concorde Green Park Palace.

Barceló Concorde Green Park Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 255 reviews" "
Rating 8 - Good. 65 out of 255 reviews" "
Rating 6 - Okay. 27 out of 255 reviews" "
Rating 4 - Poor. 14 out of 255 reviews" "
Rating 2 - Terrible. 28 out of 255 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ashraf

Travelled with family
Liked: Cleanliness, property conditions & facilities
Restaurants were crowded No tables were sit No drinks or service were offered on many meals
Stayed 4 nights in Aug 2024

10/10 Excellent

Hillal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sejour magnifique
Stayed 3 nights in Aug 2024

6/10 Okay

Maher

Stayed 7 nights in Jul 2024

6/10 Okay

CEDRIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour Barcelo Green Park
On a passé une bonne semaine, l’hôtel est grand spacieux, piscine et plage au Au Top personnel Au Top et petits soins. Par contre dommage il n’y a pas de café mort, impossible de prendre un vrai thé à la menthe ou une Chicha il faut sortir. À la thalasso est bien, mais je préfère celle du Royal Kenz L’accès à la plage directe est appréciable, malgré que la plage n’est pas propre. Les cocktails sont quelconques, mais les serveurs sont très gentils. Si vous leur dites le dosage ils vous font le meilleur cocktail.😉 Globalement, on a passé un bon séjour tout de même, même si on s’attendait à un niveau au-dessus Les parties communes laissent à désirer pour un 5 étoiles tunisien
Stayed 7 nights in Jun 2024

2/10 Terrible

sultana

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is definitely not a 5* its below 3*. No AC in the hotel apart from the rooms, sensor lights in corridor dont work properly so your walking in the dark. They are short of staff the food is not a 5* either food would finish 1.5hr from strating time and would not be refilled untill u complain, we waited 1 hour and 5min for glasses to be given to us at dinner and the staff give attitude when u keep asling them. Please trust me and the review of people who have mentioned the same thing cos it true to the point. I thought people were being fussy or exaggerated it but believe me they didn't. I would not recommend this hotel at all. Also this hotel overbooks and can not provide rooms as they did this to us. We we booked 9 rooms and was only given 4 so the 1st night we had to share rooms with 6 people sharing one room. I will be calling expedia and complaining about this as we lost out a room for 1 night which we paid for.
Stayed 7 nights in Aug 2024

2/10 Terrible

Mohammed Javed

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the room i booked, had to sleep on sofa. Air con doesn't work throughout
Stayed 7 nights in Aug 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from this hotel and it wasn’t a good experience, the hotel looks lovely but it’s a different thing once you’re in there. No plates for food, tables full of used dishes, food all over the tables, food not brilliant and very long waits in que for food, staff are rude when you ask them to clear table, no sun loungers anailable by the pool if you don’t put your towel on them at 5am, absolutely ridiculous!! I seen people paying pool staff to keep them sun loungers, towels were left on loungers all day, there are signs everywhere saying you cannot reserve sun loungers with towels…. It was just a free for all. Rooms are nice but we paid for a sea view, which we didn’t get, as we was told the hotel was full. Carpets in the hallways look really dirty and nasty, shop in reception is a rip off, I have been to many hotels in port el kantaoui and I would not return to this hotel, there are better hotels for less money, don’t waste your money on this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Najwa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent séjour
Beautiful hotel i totally recommand it
Stayed 2 nights in Jul 2024

8/10 Good

Alia

Stayed 6 nights in Jul 2024

10/10 Excellent

ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was 5 stars, very nice staff, the waiters are super friendly and nice people. The room is clean and comfortable. Hotel has all amenities you could enjoy.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mohamed, Ariana

Travelled with family
Disliked: Cleanliness, staff & service
Burkini interdit!
Stayed 2 nights in Jul 2024

4/10 Poor

Thabet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor hotel
I'm a frequent traveler. This hotel is definetely not a 5 stars one. I am a hotels.com Platinum member and I did not get any perks. The receptionist did not explain anything and checkin is very slow, service is mediocre and restaurant is very crowded and very noisy. But the best one : booked 3 rooms. We found crockroaches in 2 of them. Pool and food are good, though. Way to go.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in sousse i definitely recommend it
Stayed 4 nights in Jul 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2024

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

Travelled with family
Liked: Staff & service
Disliked: Amenities
The beach was nice and clean. The swimming pool was a good size and had areas were you could lay down which was nice. The rooms were spacious but were in need of renovation and a deep clean. The corridor walls and carpets were horrendous. The corridors are in need of a huge revamp. The energy saving light sensors were very delayed and did not stay on for very long. The hotel was advertised as having 5 restaurants, however there was just the buffet and one themed restaurant. The food was very canteen like and we resorted to either ordering take away or going to other restaurants in the area. The drinks in the bars are local drinks and if you want the branded drinks you need to pay a additional surcharge. The entertainment was ok. The pool tables need servicing. There is a shop on site where you can buy snacks. All in all a very average stay.

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

Travelled with family
Liked: Staff & service
Disliked: Amenities
We stayed as a family of 10 for 6 nights. The reception staff were welcoming and check in was quick and easy. The staff and animations team were really good. They would always try and get the guests involved in the entertainment and activities. The rooms are spacious but are in need of renovation and a deep clean. Bring your own shower gel, as we asked everyday for a top up but never got any. The walls and carpets in the corridors are horrendous. The corridors make you feel like you need a shower after walking through them. They have energy saving lights in the corridors which is a good idea, however half the sensors do not work so you have to walk in darkness. My father who is 84 and walks with a walking stick nearly fell on numerous occasions. There’s random equipment left in the stair wells which is a hazard. The elevators were volatile and some were out of action. The swimming pool was a good size, it was clean and had an area where you could lay down. The spa facilities were not great, average at best. We decided to book some treatments and the massage was good. The drinks are local drinks. If you wanted branded spirits there was an additional surcharge. The hotel is advertised as having 5 restaurants but actually there is the buffet restaurant and one themed restaurant. There was a variety of food, however it was very canteen like. The beach was nice and clean. Unfortunately you get vendors trying to sell you things which leave you unable to relax.
Stayed 6 nights in May 2024

4/10 Poor

Maha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment déçu
Depuis des années je vais à cet hôtel depuis novembre 2023 un nouveau directeur le service à clientèle n est pas le même satisfaction du client n est pas son premier choix Une nouvelle gouvernante qui cri sur les femme de chambre devant la clientèle aucun professionnalisme Vraiment déçu de mon séjour cette fois là
Stayed 3 nights in Feb 2024

2/10 Terrible

Maha

Stayed 1 night in Feb 2024

2/10 Terrible

Mohamed Hedi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

chadi

Travelled with partner
Liked: Property conditions & facilities
The property is calm . Food is not as expected for a five star property neither services, they have a delicious fruit salad. Lotfi on the bar was so friendly and helpful as well as Najeh. Expected more from other departments.
Stayed 28 nights in Jan 2024

6/10 Okay

CHOZHIYATTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Rahma

Stayed 1 night in Jan 2024

2/10 Terrible

Rahma

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Hafedh

Stayed 1 night in Dec 2023