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El Mouradi Palm Marina

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Mouradi Palm Marina

Private beach, sun-loungers, beach umbrellas
View from property
Minibar, in-room safe, blackout curtains, free cots/infant beds
2 bars/lounges, poolside bar
Sauna, Turkish bath/hammam, body treatments, hydrotherapy

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Parking included
  • Room service
  • On private beach
The price is AU$126
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Port El Kantaoui, Port El Kantaoui, 4089
  • Port El Kantaoui Harbour
    3 min walk
  • Zinebledi
    6 min walk
  • Port El Kantaoui Beach
    8 min walk
  • Sousse (QSO)
    23 min drive

Room options

View all photos for Standard 1 adult + 1 child

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard 1 adult + 1 child

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chambre quadruple (3 Adultes+ 1 Enfant)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre quadruple (3 Adultes+ 1 Enfant)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chambre quadruple (4 Adultes)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre quadruple (4 Adultes)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, blackout curtains, free cots/infant beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Chambre quadruple (2 Adultes+ 2 Enfants)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre quadruple (2 Adultes+ 2 Enfants)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chambre Triple (1 Adultes+ 2 Enfants)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre Triple (1 Adultes+ 2 Enfants)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Chambre Triple (3 Adultes)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre Triple (3 Adultes)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Chambre Triple (2 Adultes+ 1 Enfant)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre Triple (2 Adultes+ 1 Enfant)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Chambre quadruple (1 Adultes+3 Enfants)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Chambre quadruple (1 Adultes+3 Enfants)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Property entrance

El Mouradi Palace

On private beach
Pool
Hot tub
Breakfast included
3.6 out of 5, Good, (344)
The price is AU$104
for 1 room
includes taxes & fees
9 Jan - 10 Jan
El Mouradi Palace

About the area

Port El Kantaoui

A luxury stay in Port El Kantaoui awaits you at El Mouradi Palm Marina. Within steps you'll find Port El Kantaoui Harbour and Zinebledi within a 10-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body treatments along with access to the sauna. The buffet restaurant, Marmite, is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Port El Kantaoui hotel include Port El Kantaoui Beach and Acqua Palace Water Park.

What's nearby

  • Port El Kantaoui Harbour - 3 min walk
  • Port El Kantaoui Beach - 8 min walk
  • Acqua Palace Water Park - 8 min walk
  • Hannibal Park - 10 min walk
  • El Kantaoui Golf Course - 12 min walk

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 39 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬3 min drive
  • ‪The Bristol Plazza - ‬18 min walk
  • ‪Restaurant L'artisto - ‬10 min walk
  • ‪GOLF BRAÜ - ‬10 min walk
  • ‪Le Méditerranée - ‬7 min walk

About this property

El Mouradi Palm Marina

Luxury hotel on the beach, with outdoor pool
Some rates at El Mouradi Palm Marina are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at El Mouradi Palm Marina such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking is free.

This 5-star Port El Kantaoui hotel is smoke free.

  • 388 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
El Mouradi Palm Marina offers 388 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beau Rivage
  • Belle Etoile
  • Bellevue
  • Marmite

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: TND 87.5
  • Christmas Eve (24 December) Gala Dinner per child: TND 43.75 (from 2 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TND 160 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

El Mouradi Marina
El Mouradi Palm
El Mouradi Palm Marina
El Mouradi Palm Marina El Kantaoui
El Mouradi Palm Marina Hotel
El Mouradi Palm Marina Hotel El Kantaoui
Mouradi Palm Marina
Palm Marina El Mouradi
El Mouradi Palm Marina Hotel Port El Kantaoui
El Mouradi Palm Marina Port El Kantaoui
Palm Marina
El Mouradi Palm Marina Hotel
El Mouradi Palm Marina Port El Kantaoui
El Mouradi Palm Marina Family couples only
El Mouradi Palm Marina Hotel Port El Kantaoui

Frequently asked questions

What is the cancellation policy at El Mouradi Palm Marina?

El Mouradi Palm Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Mouradi Palm Marina?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at El Mouradi Palm Marina on 9 Jan 2025 start from AU$113.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Mouradi Palm Marina?

Yep, El Mouradi Palm Marina has a free self car park.

Are there any beaches close to El Mouradi Palm Marina?

Yep, El Mouradi Palm Marina is a short 8-minute walk from Port El Kantaoui Beach. Fun beach activities include scuba diving, windsurfing and body boarding.

Is there a spa on site at El Mouradi Palm Marina?

Yep, there is an onsite spa at El Mouradi Palm Marina. You'll enjoy services like body treatments.

Does El Mouradi Palm Marina have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does El Mouradi Palm Marina have a waterslide?

No, there is no waterslide at El Mouradi Palm Marina, but Acqua Palace Water Park is a short 8-minute walk away.

What luxury perks are available at El Mouradi Palm Marina?

El Mouradi Palm Marina features a private beach, a full-service spa and a nightclub.

Is El Mouradi Palm Marina family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that El Mouradi Palm Marina is a hit with families.

Is there a free airport shuttle available at El Mouradi Palm Marina?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at El Mouradi Palm Marina?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Mouradi Palm Marina?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at El Mouradi Palm Marina?

No, pets are not allowed.

Is there a golf course on site at El Mouradi Palm Marina?

There isn't one on site, but El Kantaoui Golf Course is a short 12-minute walk away.

El Mouradi Palm Marina Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 146 reviews" "
Rating 8 - Good. 54 out of 146 reviews" "
Rating 6 - Okay. 18 out of 146 reviews" "
Rating 4 - Poor. 17 out of 146 reviews" "
Rating 2 - Terrible. 18 out of 146 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Hassan

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was nice stay
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palm Marina is an excellent 5 star hotel. The staff cpuldnt have been more helpful and like all Tunisians very friendlly. The food was plentiful and a good variety. In particular i lloved the dessert cakes, perhaps a little too much! I made use of the indoor pool.amd gum while i was there Overall i cant recommend the Palm Marina highly emough.
Stayed 2 nights in Feb 2024

10/10 Excellent

zouhir, port mcnicoll

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Dec 2023

2/10 Terrible

Nadia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023

10/10 Excellent

Olena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2023

4/10 Poor

Milda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Wifi doesn’t work at all, fridge , safe doesn’t work, tv doesn’t work and to old what could be at any hotels . Food is not fresh and bad quality- rating- 2 of 10. Sorry, but nor recommend to no-one.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going bankrupt!
First room was not what I had reserved and the a/c didn't work. They didn't move us until the next afternoon. Then this room was full of ants and extremely noisy. Bed was like laying on a board. We heard noise from the elevator, ping pong table until 2am, disco until 2am, maid service room elevator from 8am-8pm, elevator outside the room all hours of the day and night! The hotel was not air conditioned properly. It was hot everywhere! The bar tender said they are going bankrupt and closing on the 20th of September. They ran out of alcohol too.
Stayed 11 nights in Sep 2022

8/10 Good

mustapha

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

2/10 Terrible

Lamia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever visit my entire life The room smell like a dead rat The carpet in the room and the hall way are very dirty Bed bugs in the room The furniture are very old This hotel doesn’t deserve even one star It’s worse than a motel Very very very very dirty the rooms and they stink like a dead animal inside and I end up with leaving the hotel the same day and Expedia gave me my money back and help me to find another hotel
Stayed 3 nights in Jul 2022

6/10 Okay

Nizar

Travelled with group
Disliked: Staff & service
Service and quality of food was disappointing 😞 . This is an over rated five star its more like a 3 stars all inclusive cheap holiday. overall disappointing 😞
Stayed 1 night in Jun 2022

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Was really a beautiful hotel , lobby and reception area was so beautiful . We booked all inclusive and enjoyed the variety of the buffett fir breakfast linch and supper . They also offered snacks at 11 . Beautiful pool with lots of activities to enjoy such as beach volley ball ,ping pong ,darts . They also have a in hotel disco , it was ok honestly . They have a dj but they dont change the music . Each night it was the same line up of music which made it incredibly boreing .
Stayed 2 nights in May 2022

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel could use an update. The WiFI was not consistent in the rooms. Staff was pleasant and helpful. Food was good and plenty of variety. Pool and beach were excellent. Entertainment staff was fun and engaging, great night shows.
Stayed 6 nights in May 2022

6/10 Okay

Verified traveller

Travelled with family
entertainment during for the kids during the night if the 25th
Stayed 2 nights in Dec 2019

8/10 Good

Beverley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Privacy is good ,as well as It is characterized by the privacy and beauty of the beach as well as the different races of tourists Maka makes an opportunity to get to know others and make friends
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, food and animation but no card with cocktails and weak spirits
Stayed 7 nights in Jun 2019

4/10 Poor

bren, soussa tunisia

Rooms need to be remodel and up date with all the furniture in side the room
Stayed 1 night in Jun 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Samer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel. Very rude security guard :(
Very bad hotel. The security guard was very rude. Going in and out of the hotel was a pain. The security guard never showed any respect to anyone. He even argued with the taxi just to enter and pick me up. Very uncivilized security guard. Hotel staff at the reception made me beg if I wanted something and they never bothered to help. I have been to many hotels and this is one of the worst experiences I've had. I would never recommend this hotel to anyone.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with no maintenance. Unresponsive staff
This hotel is not worth the 5 stars rating. Unprofessional staff and dirty old rooms.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience and unprofessional staff
Unprofessional staff. Staff acts bothered every time you ask for something, they act like they're doing you a favor! Horrible food and service. Stay away! It's a rip off!

4/10 Poor

Ibrahim, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
I am shocked with the poor standards of customer service. Cleanliness was a problem. We had to wait for a long time for them to find our booking , though it was fully paid through hotels.com we had to leave our passports to be able to go the room ,,,, Very noisy