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Ecologic Ville Resort

3.0 star property
Family-friendly Caldas Novas resort in Bandeirantes with 7 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ecologic Ville Resort

Aerial view
Exterior
LCD TV
Deep soaking bathtub
Indoor spa tub

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Rua Pres. Juscelino Kubitschek, 15, Bairro Bandeirantes, Caldas Novas, GO, 75690-000
  • Water Park
    20 min walk
  • Plaza Orlando Mestre
    3 min drive
  • Liberty Square
    3 min drive
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    7 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Pool
Ecologic Ville Resort
Pool
Breakfast included
Spa
Kids pool
4.2 out of 5, Very good, (431)
The price is AU$105
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Ecologic Ville Resort

About the area

Caldas Novas

A family-friendly stay in Caldas Novas awaits you at Ecologic Ville Resort. You'll be within a 20-minute walk of Water Park and 1.9 km (1.1 mi) from Plaza Orlando Mestre. Highlights at this resort include 7 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages and mani/pedis. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, gym, Turkish bath/hammam and Hot tub. Business travelers can take advantage of 3 meeting rooms and a conference centre. Plus you'll find a sauna, Wi-Fi in public areas and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 3-property class Bandeirantes resort, attractions include Acqua Park diRoma and Hot Park.
View more Resorts in Caldas NovasOpens in a new window

What's nearby

  • Water Park - 20 min walk
  • Plaza Orlando Mestre - 3 min drive
  • Feira do Luar - 4 min drive
  • Acqua Park diRoma - 6 min drive
  • Japanese Gardens - 8 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 7 min drive

Restaurants

  • ‪Bar do Divino - ‬18 min walk
  • ‪Coliseu Gastrobar - ‬14 min walk
  • ‪Steakout - ‬11 min walk
  • ‪Carne de Sol do Jardel - ‬13 min walk
  • ‪Buteco do Simprão Caldas Novas - ‬16 min walk

About this property

Ecologic Ville Resort

Family-friendly Caldas Novas resort in Bandeirantes with 7 outdoor swimming pools
Some rates at Ecologic Ville Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ecologic Ville Resort offers its guests a full-service spa, 7 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee.

There are 3 meeting rooms available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Ecologic Ville Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Caldas Novas resort.

  • 478 guestrooms or units
  • 10 levels
  • 2 buildings
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Ecologic Ville Resort offers 478 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This Caldas Novas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 2 buildings
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ville Caldas Novas
Ville Resort
Ville Resort Caldas Novas
Ecologic Ville Resort & Spa Caldas Novas, Brazil
Ecologic Ville Resort Vivence Caldas Novas
Ecologic Ville Resort Vivence
Ecologic Ville Vivence Caldas Novas
Ecologic Ville Vivence
Ecologic Ville Resort Caldas Novas
Ecologic Ville Caldas Novas
Ecologic Ville
Ville Resort Spa
Ecologic Ville Resort Spa by Vivence
Ecologic Ville Resort Resort
Ecologic Ville Resort Caldas Novas
Ecologic Ville Resort Resort Caldas Novas

Frequently asked questions

What is the cancellation policy at Ecologic Ville Resort?

Ecologic Ville Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ecologic Ville Resort?

Yep, Ecologic Ville Resort has a free self car park.

Is there a spa on site at Ecologic Ville Resort?

Yep, there is an onsite spa at Ecologic Ville Resort. You'll enjoy services like massages.

Does Ecologic Ville Resort have a pool?

Ecologic Ville Resort has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Ecologic Ville Resort have a waterslide?

No, there is no waterslide at Ecologic Ville Resort, but Water Park is a short 20-minute walk away.

What luxury perks are available at Ecologic Ville Resort?

Ecologic Ville Resort features 7 outdoor pools, a full-service spa and a nightclub.

Is Ecologic Ville Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Ecologic Ville Resort is a hit with families.

Does Ecologic Ville Resort serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Ecologic Ville Resort?

No, Ecologic Ville Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Ecologic Ville Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ecologic Ville Resort?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Ecologic Ville Resort?

No, only service animals are allowed.

Ecologic Ville Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 251 reviews" "
Rating 8 - Good. 101 out of 251 reviews" "
Rating 6 - Okay. 51 out of 251 reviews" "
Rating 4 - Poor. 11 out of 251 reviews" "
Rating 2 - Terrible. 11 out of 251 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with a fantastic breakfast buffet. The pools are the highlight. In room TV system could do with an upgrade as the image quality was poor and it had a very limited number of channels.

4/10 Poor

Ilana, Boston, MA

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel needs a lot of improvement.
Check somewhat difficult because they required a voucher that Expedia didn't provide. There were 4 elevators for each building and only 2 were in service. It could only fit 5 to 6 people veeery close together and without any luggage There was no AC or any type of ventilation in it, so you could barely breathe in there. We had to wait forever for an empty elevator, because if there was more than 1 person inside, the luggage cart wouldn't fit. In the room they had a very good system where you have to put the room key in a slot to power the lights, ac, etc. So when you left the room everything would turn off once the key was removed. There wasn't any lamps or any kind of light near the bed. The room only had the light coming from the entrance of the room. There wasn't a clock or alarm clock, no pictures on the walls, no decoration, no safe. The cable TV didn't work or the WiFi for the whole hotel. There wasn't an ice machine in the entire hotel. I was charged for them to bring us a bucket of ice to the room. At the gym, most of the machines were broken. The pools were very nice. There had both hot and cold pools. However they didn't have any towels at the pool area because "the laundromat wasn't working and I was lucky to have any towels in our room" said the lady at the towel room. You had to go back up to the room wet! Only 1 person spoke English but very little, so it was hard to communicate with anyone. Checking out was the worst, but I don't have any more space to explain

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in this thermal waters town
Very good first impression while walking in the hall for the first time. Courteous and helpful staff, still a little bit inexperienced, may need some hotel consultants professional help for their training, but overall very polite and caring. The room was nice and clean, not too quiet due to some kids down the hall. Food was very tasty, but the food I ordered late at night came in at a not ideal temperature, warm to cold... nevertheless the taste was good. There were two different menus in the room, an old one left behind which was confusing to the restaurant staff (and cheaper), but upon discovering the discrepancy they quickly delivered a new menu. Pools stay open till 11pm. Only a few pools are heated/thermal, but being in a tropical climate it doesn't hurt to have some ambient temperature pools. There are plenty of amenities, such as the pools, a pool table, a couple of specialty rooms for business/family gatherings (parties of 10 or more can schedule a Japanese or a French style room/food)... there are more amenities I didn't have time to use. The price was pretty good for the level of service, in comparison to other options available in the city. Overall it was a comfortable and relaxing stay, a little bit away from the city's main area. I would recommend this hotel for friends and family.

2/10 Terrible

Leonardo

Disliked: Staff & service, amenities, property conditions & facilities
O hotel não disponibiliza recreação quando há poucos hóspedes. Conversei pessoalmente com o coordenador Carioca e ele me disse que não fica animado com poucos hóspedes, e por isso não há recreação nem para adultos nem para crianças. O hotel tem uma boa estrutura física, mas não há nenhum instrutor para realizar atividades. Só trabalham quando há hóspedes suficientes que julgam ser um número bom para ser “animado”. Além do mais, acabei saindo do hotel no terceiro dia, já que não havia nem água em uma das piscinas, e os gerentes nem sabiam explicar o porquê! Falei com Richelle, que me deu uma carta dizendo que iria reembolsar o valor do restante da estadia que não ficamos, porém, após quase 2 anos, nem cheiro do dinheiro que gastamos. Eles nos ROUBARAM, não devolveram o dinheiro que disseram que iriam reembolsar. Nunca mais volto nesse lugar terrível.
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso
Atendimento nota 10.
Stayed 3 nights in Sep 2017

6/10 Okay

Milton, Sao Paulo, Brazil

Liked: Staff & service
É um bom hotel, porém longe do centro da cidade
O Hotel tem boas instalações, entretanto percebi falta de manutenção em seus equipamentos e instalações. Tem muitos itens quebrados e sem reparos ou substituição, em todos as dependências. Excluindo o final de semana, nos demais dias não há buffet self service, como o hotel é distante do centro fica sem opção. A equipe é muito motivada, educada e com boa vontade, entretanto não são profissionais, necessitam de treinamento em suas funções. Não aparenta gestão profissional de hotelaria.
Stayed 3 nights in Aug 2017

8/10 Good

PAULO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excelentes instalações. Evite o jantar do hotel.
Hotel com instalações muito confortáveis e amplas. Ótimo apartamento e limpeza impecável. Funcionários muito educados. Boa higiene das piscinas. Gerente gentilmente nos ofereceu o salão francês para comemorarmos um aniversário. Local super elegante. O ponto negativo ficou por conta do jantar do último dia. Arroz velho e duro. Bife queimado. Não comi e passei fome a noite. Se voltar ao hotel vou adquirir pacote só com café da manhã, que é excelente, sem a meia pensão.
Stayed 3 nights in Aug 2017

6/10 Okay

Walter

Liked: Room comfort
Um pouco decepcionada
As instalações do hotel são boas no geral, piscinas gostosas. O atendimento das pessoas também é bom. Porém, o piso do quarto estava solto, e principalmente as refeições deixaram a desejar. No café, almoço ou jantar, se você não chegasse cedo, as coisas já tinham acabado e não eram repostas. Mesmo mais de uma hora antes do horário de terminar, só tinha restos. O banheiro da piscina também ficava sujo.
Stayed 6 nights in Aug 2017

6/10 Okay

Simone

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
uma semana em julho
São várias piscinas, mas a minoria era de água quente, e por isso ficavam lotadas. A grande maioria estava gelada, e sem ninguém. Teve uma das piscinas, grande, que aqueceram apenas no nosso último dia de estadia, nem deu para meu filho brincar nela. Não há brinquedos para as crianças nas piscinas, como escorregadores, tobogãs, esguichos, etc. Reservei o hotel por ter sauna seca e úmida, mas apenas nos dois primeiros dias as duas estavam funcionando. Nos demais dias eles deixavam apenas uma ligada, sem explicação. Córrego com esgoto nas proximidades das piscinas deixa a área com mau cheiro, principalmente fim de tarde. Teve um dia que o chuveiro estava frio, só ligaram depois que reclamei 2 vezes. Jantar com cardápio muito repetitivo. Por exemplo, como única opção de carne vermelha serviram contrafilé todos os dias da semana. Alguns itens também estavam muito salgados, em todos os jantares. pontos positivos: wifi bom, checkin e checkout rápidos, quarto, café da manhã, funcionários.
Stayed 7 nights in Jul 2017

6/10 Okay

TIAGO

Liked: Room comfort
Muito a melhorar
O hotel é bom, mas houve alguns problemas como teia de aranha no quarto, as toalhas das piscinas estavam a maioria rasgadas e o cheiro próximo das piscinas era de esgoto, mas a água da piscina era trocada e tinha piscinas em todas as temperaturas, ou seja, para todos os gostos. A comida também estava deliciosa com muita variedade.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meus filhos aproveitaram muito as piscinas, recomendo!
Stayed 4 nights in Jul 2017

6/10 Okay

Anderson

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Promete demais e não cumpre!
Foi uma decepção a estadia, pois fazem propaganda como um Resort e a estrutura não passa de um hotel normal com poucas opções. Nossa diária se iniciou numa terça, o que deu a entender é que é um hotel de final de semana pois toda sua gama de serviços e funcionários são reduzidos de terça a sexta de manha. Logo de inicio não tem um funcionário para ajudar com as malas na entrada e nem orientar o estacionamento, você tem que se virar. Os bar molhado só funciona até as 15 horas no periodo de terça a quinta feira e os garços do outro bar que tem próximo a piscina soh atendem nas piscinas no fim de semana. A estrutura de piscinas é muito boa mas em tempos frios a temperatura da agua deixa a desejar, sendo que apenas as piscinas menores contam com um aquecimento melhor mas são pequenas e não suportam se tiver muitas pessoas. A academia e o espaço champanhe(com hidros) estavam fechados para o público. O café da manha é razoavel, sendo um pouco melhor durante o fim de semana. Dizem ter restaurantes japones e francês mas na realidade tem 2 salas com decorações temáticas que se vc quiser utilizar tem que pagar 150 reais por pessoa. Eu paguei pelo serviço apenas com café da manhã, não arrependo pois a diferença de preço é muito grande para ter o allinclusive que não sei se é bem servido e te deixa refem do que é oferecido, lembrando que o bar molhado é terceirizado e não entra neste serviço. O piano bar não funciona. Não trabalham com serviço de quarto independente do horário e dia.
Stayed 5 nights in Jul 2017

6/10 Okay

Marcos

Disliked: Staff & service
5
Hotel em processo de abandono
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
HOTEL SEM ESTRUTURA PARA DAR UM BOM ATENDIMENTO
Foi decepcionante a estadia nesse hotel, inicialmente quando adquirimos um pacote ALL INCLUSE entende-se que teremos um atendimento e um final de semana dos sonhos e um atendimento quase que personalizado. Porem nesse hotel foi totalmente ao contrario, primeiro o ALL INCLUSE são para os itens de padrao inferior, os melhores petiscos nao estavam inclusos teriam que ser pagos em separados, dessa forma propaganda enganosa. Havia um Seminario para pastores no hotel e todos os funcionarios estavam focados nesse grupo enquanto os demais hospedes se quisesse tinham que ir atras dos funcionarios e mesmo assim nos bares nao encontravam eles, tinham que quase entrar na cozinha para achar alguem. As musicas que esperavamos tocarem nas piscinas seriam animadas de alto astral, mas devido ao seminario no sabado ate as 14 horas eram musicas de igreja. A estrutura dos quartos TVs analogicas sem qualidade. Enfim nao indico e foi decepcionante, espero nao precisar de voltar a esse hotel novamente.
Stayed 2 nights in Jun 2017

6/10 Okay

Jose Carlos

Liked: Cleanliness, room comfort
Mediano
Hotel foca os serviços em hóspedes para o final de semana, nos dias de semana deixa a desejar. falta funcionários, bagagem cada hóspede que leve à sua para o quarto. Os quartos sem isolamento acústico, escuta-se os quartos ao lado e o que se passa no corredor, TV sem canal a cabo, frigobar nem água tem, cama de casal na verdade são duas camas de solteiro. Após uma festa eletrônica que teve, a área das piscinas ficaram impróprias, piscina olímpica fechada e demoraram muito para limpar e voltar para o uso, caco de vidro pelo chão onde eu, minha esposa e um amigo cortamos os pés, cheiro de urina para todos os lados. All inclusive não compensa pois faltou bebidas e alimentos. Melhor meia pensão. Gerente Alexandre e chefe da recepção Richele não adianta reclamar não resolvem nada. Os outros funcionários são educados e fazem o possível para atender os hóspedes. A localização e a área do hotel são ótimos porém muito mal aproveitados. Se o foco do hóspede for relaxar e forem em dia de semana (segunda a quarta) ou em período de grandes eventos escolha outra data, o hotel não entrega o que promete.
Stayed 3 nights in Jun 2017

6/10 Okay

Carolina

Liked: Room comfort
Médio - nota 4
Tive alguns problemas: nos colocaram no primeiro andar e à noite teve uma festa no salão do hotel que durou até 2h da manhã, por isso dormi muito mal. Além disso, fechei um pacote com jantar já incluso, de 130 reais o jantar o casal, mas se você fecha o jantar lá na hora é 100 reais o casal, isto é, fechei um pacote achando que estava pagando menos mas paguei mais! Não fez sentido algum. E a comida é beeem mais ou menos, compensa sair para jantar, com certeza. Também senti muito cheiro de esgoto na área das piscinas.
Stayed 2 nights in Apr 2017

10/10 Excellent

Walfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

10/10 Excellent

Benjamim Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bons momentos de relwcamento
Piscinas termais bem interessantes e um clima Muito legal. Relativamente perto do centro, foi uma grata surpresa. Para famílias com crianças, mega indicado.
Stayed 2 nights in Jun 2017

8/10 Good

Fabio Peres, Mogi Guaçu

Liked: Cleanliness, property conditions & facilities, room comfort
Ambiente agradável!
Instalações extremamente limpas e ambiente muito agradável! Relax total!!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Atendimento e Conforto
Ótimo atendimento de todos os funcionários. Hotel com boa estrutura e boas piscinas.

4/10 Poor

Alexandre , Goiânia-GO

Disliked: Staff & service, room comfort
O Hotel não entedeu o que é ALL INCLUSIVE
A estrutura de piscinas do hotel é boa, Os quartos são amplos e com ar condicionado (split). Porém os serviços deixam muito a desejar na reposição de toalhas para a piscina e, principalmente no café da manhã. Houve tumultuo todos os dias com a reposição de alimentos e das louças. Os copos são descartáveis, o que não condiz com a sustentabilidade que o hotel prega. Faltou água quente no chuveiro a noite. Houve problemas na estação de tratamento de esgoto, o que causou um cheiro horrível na parte de lazer. Os elevadores são pequenos e lentos para a estrutura do hotel. Parava em todos os andares e sempre lotados. Usa um nome de "RESORT" e não dispõe de TV a cabo e a TV aberta com sinal muito ruim. Falta de segurança, pois a guarita de entrada não teve ninguém durante nossa hospedagem e a cancela ficou aberta o tempo todo. Não havia cofre no meu apartamento. Fachada antiga, precisando de reforma. Quadras de areia muito sujas e a quadra gramada com rede rasgada e próxima a um barranco, o que fica muito difícil jogar. Não recomendo.

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Dorivê

Liked: Cleanliness, staff & service, room comfort