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Best Western Grand Hotel Francais

3.0 star property
Victorian Bordeaux hotel in Bordeaux City Centre with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Grand Hotel Francais

Exterior
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony
Meeting facility
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
12 Rue Du Temple, Bordeaux, Gironde, 33000
  • Place Gambetta
    4 min walk
  • Rue Sainte-Catherine
    4 min walk
  • Bordeaux Cathedral
    5 min walk
  • Bordeaux (BOD-Merignac)
    29 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Superior Room, 1 Double Bed, Non Smoking, Balcony

Superior Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux
Free WiFi
Air conditioning
Gym
Breakfast available
4.5 out of 5, Wonderful, (715)
The price is AU$516
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

About the area

Bordeaux

Best Western Grand Hotel Francais puts you in the heart of Bordeaux, within just a 10-minute stroll of popular attractions like Rue Sainte-Catherine and Place de la Bourse. Highlights at this eco-friendly hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute drive of this 3-property class Bordeaux City Centre hotel include Cité du Vin and Bordeaux Exhibition Center.

What's nearby

  • Rue Sainte-Catherine - 4 min walk
  • Bordeaux Cathedral - 5 min walk
  • Grand Theater Opera National of Bordeaux - 5 min walk
  • Place de la Bourse - 8 min walk
  • Place des Quinconces - 8 min walk

Getting around

  • Gambetta Tram Station - 1 min walk
  • Mérignac-Arlac Station - 8 min drive
  • Bordeaux (BOD-Merignac) - 29 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Best Western Grand Hotel Francais

Victorian Bordeaux hotel in Bordeaux City Centre with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. The eco-certified Best Western Grand Hotel Francais also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Best Western Grand Hotel Francais offers 35 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 15 per night); discounts available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 17 for adults and EUR 8.50 for children
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Nearby parking fee: EUR 15 per night(984 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Francais
Best Western Grand Francais
Best Western Grand Francais Bordeaux
Best Western Grand Hotel Francais
Best Western Grand Hotel Francais Bordeaux
Grand Hotel Francais Best Western
Best Western Bordeaux
Bordeaux Best Western
Best Grand Francais Bordeaux
Best Western Grand Hotel Francais Hotel
Best Western Grand Hotel Francais Bordeaux
Best Western Grand Hotel Francais Hotel Bordeaux

Frequently asked questions

Are there any beaches close to Best Western Grand Hotel Francais?

The closest beach to Best Western Grand Hotel Francais is Plage du Lac (4.1 km).

How much does it cost to stay at Best Western Grand Hotel Francais?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Grand Hotel Francais on 28 Oct 2024 start from AU$232.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Grand Hotel Francais serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Best Western Grand Hotel Francais?

No, Best Western Grand Hotel Francais does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Grand Hotel Francais?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Grand Hotel Francais?

Cats and dogs are welcome at Best Western Grand Hotel Francais, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Best Western Grand Hotel Francais Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 796 reviews" "
Rating 8 - Good. 299 out of 796 reviews" "
Rating 6 - Okay. 56 out of 796 reviews" "
Rating 4 - Poor. 14 out of 796 reviews" "
Rating 2 - Terrible. 7 out of 796 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

CHRISTINE, Saint Petersburg

Stayed 3 nights in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop Looking. Just book it. To much to list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Raj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Grand - Review
### Review of Best Western Grand Hotel Francais in Bordeaux, France I recently enjoyed another pleasant stay at the Best Western Grand Hotel Francais in Bordeaux. Having stayed here multiple times, I can confidently say this hotel consistently meets my expectations, and I would gladly return. **Highlights:** - **Great Location:** The hotel is centrally located, making it easy to walk to key attractions such as the Grand Theater and the river. - **Cleanliness:** The rooms and common areas are impeccably clean. - **Wonderful Staff:** The reception staff are incredibly helpful and friendly, enhancing the overall experience. - **Eco-Friendly Amenities:** The new water dispenser system near the reception is a fantastic addition, helping to reduce plastic waste. **Room and Amenities:** - The rooms, though small, are creatively designed to maximize space. For business travelers like myself who primarily need a place to sleep, the room size is not an issue. - The rooms are well-maintained and equipped with all necessary amenities. **Breakfast:** - The breakfast is good, offering a variety of options without being overly grand. However, both the rooms and breakfast are on the expensive side, which is typical for Bordeaux. Overall, Best Western Grand Hotel Francais remains my top choice for accommodation in Bordeaux due to its prime location, cleanliness, and excellent service. Despite the small room size and higher costs, the positive aspects make it a worthwhile stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Does the job.
Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small hotel on side road near best spots in downtown area. Most things walkable. Rooms small but efficient and quiet. Lobby bar was very eclectic and great vibe. Theo, bartender, was amazing and made returning each evening a fun experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Hannelore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away on a quiet street in a bustling part of town. Has a great hotel bar.
Stayed 4 nights in May 2024

10/10 Excellent

WANDA

Stayed 4 nights in May 2024

8/10 Good

Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the city centre. Public transit is close, even from the airport. The small window shades cannot be pulled up becsuse of broken string so it remained down all the time.
Stayed 2 nights in May 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sejour trop court
Nice place in a great location with very helpful staff at front desk, specially the one who welcomed us. On a grandement apprecié notre chambre et notre petit balcon. Excellent petit dejeuner mettant en vedette les produits locaux
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cocktail bar
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We spent three nights at the Best Western Grand Hotel Francais and thoroughly enjoyed our stay. The staff was extremely pleasant and helpful (other than one somewhat minor issue) and the hotel itself was outstanding. The room was not large, but it was very comfortable. The property is in a great location right in the heart of downtown Bordeaux and easy to walk to almost all of the attractions. The small issue was with the bathroom door handle coming off which was not fixed the night we identified it to the front desk- but we were able to work around it and it did not affect our stayl
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We spent three nights at the Best Western Grand Hotel Francais and thoroughly enjoyed our stay. The staff was extremely pleasant and helpful (other than one somewhat minor issue) and the hotel itself was outstanding. The room was not large, but it was very comfortable. The property is in a great location right in the heart of downtown Bordeaux and easy to walk to almost all of the attractions. The small issue was with the bathroom door handle coming off which was not fixed the night we identified it to the front desk- but we were able to work around it and it did not affect our stayl
Stayed 3 nights in Apr 2024

8/10 Good

Christine

Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only negative comment, the size of our room. We barely could move around at the same time and the bathroom too,, couldn’t raise both arms at the same time. Otherwise we enjoyed the hotel and the staff were wonderful!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean quiet rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, Worthing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were fantastic, very helpful. Had a few drinks in bar and my other half wanted a cocktail that wasn't on the menu. The bartender just went ahead and researched the cocktail and made a perfect 'Lemon Drop' very happy partner. The area is nice and very close to shopping/river/restaurants
Stayed 2 nights in Apr 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inflexible and cold attitude
Due to an unplanned medical event we couldn't travel. I've never had a reason to cancel a stay previously. Absolutely no flexibility from this hotel. Wouldn't swap to another off peak stay, wouldn't even discuss it, perhaps with a monetary loss for me. I hope the bad karma hits you. Of course I'll never use your chain again, anywhere. And I've been telling all my friends about your unhelpful attitude. Surprises happen in life, but how you respond is up to you. You could have resold the room, you probably did anyway... So, some kind of flexibility would have been possible. Best of luck with your business. I do hope you manage to make loads of profit for your gluttonous shareholders.
Stayed 6 nights in Apr 2024