2/10 Terrible
Darryl
Travelled with family
23 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to a pleasant gentleman who was friendly and helpful. We had early check in,and were given keys to our room. We had a not so great experience from there. The door to the room required assistance. We had never encountered a door that required a swipe for nearly a minute before the door would release. The front desk clerk was helpful in assisting. Its fine,it works- but unusual for sure. We got into a room looking nothing as pictured. We settled as we were exhausted and it included the required beds. Within 15 minutes of arrival the 2 year olds feet were completely black after removing shoes. We had to keep feet covered the entire time for sanitary reasons, and this did not go over well. We noticed moisture on the toilet. Looking above the ceiling is compromised by water intrusion and mold directly over the toilet. Additionally the wallpaper is dirty and peeling. The sprinklers are rusting and molding.There was an indoor poll,they had hot breakfast, and the location is conveniently next to many options. The price charged is on average 75$ higher for a Sun/Mon night to comparable accommodations with breakfast inclusive. I paid a 25$ fee to check in at 1:30 pm,1.5 hours before regular registration. This is 17% of stay charges. In total I paid 175$+ for 1 room with one queen and 1 king. I feel we were let down with what we were provided for cost. We have taken photos to supply with review. Thank you.
Darryl
Stayed 1 night in Sep 2024