Holiday Inn Airport - Portland, an IHG Hotel

3.0 star property
Hotel with free airport shuttle, near Cascade Station
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Airport - Portland, an IHG Hotel

Exterior
Bar (on property)
Interior detail
Point of interest
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Pet-friendly
  • Gym
The price is AU$166
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
8439 Ne Columbia Blvd, Portland, OR, 97220
  • The Grotto
    3 min drive
  • Portland Air National Guard Base
    3 min drive
  • Cascade Station
    3 min drive
  • Portland, OR (PDX-Portland Intl.)
    4 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mountain View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Top Floor Additional Bathroom)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds, Mountain View (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mountain View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Top Floor, Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Portland

At Holiday Inn Airport - Portland, an IHG Hotel, you'll be 2.9 km (1.8 mi) from Cascade Station and 12 km (7.4 mi) from Portland Expo Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Northeast Portland hotel include Lloyd Center and Oregon Convention Center.

What's nearby

  • The Grotto - 3 min drive
  • Cascade Station - 3 min drive
  • Lloyd Center - 11 min drive
  • Oregon Convention Center - 11 min drive
  • Moda Center - 13 min drive

Getting around

  • Parkrose-Sumner Transit Center - 2 min drive
  • Oregon City Station - 20 min drive
  • Portland International Airport (PDX) - 4 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Red Robin - ‬4 min drive

About this property

Holiday Inn Airport - Portland, an IHG Hotel

Hotel with free airport shuttle, near Cascade Station
Holiday Inn Airport - Portland, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 28804 square feet (2676 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Airport - Portland, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 284 guestrooms or units
  • 8 levels
  • Conference rooms
  • 28804 sq ft of conference space
  • 2676 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Holiday Inn Airport - Portland, an IHG Hotel offers 284 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 15 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 28,804 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 15 for adults and USD 0 to 15 for children
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Airport Portland
Holiday Inn Hotel Portland Airport
Holiday Inn Portland Airport
Portland Airport Holiday Inn
Holiday Inn Portland Airport (i-205) Hotel Portland
Portland Holiday Inn
Holiday Inn Airport Portland Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Airport - Portland, an IHG Hotel?

Holiday Inn Airport - Portland, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Airport - Portland, an IHG Hotel?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Airport - Portland, an IHG Hotel on 26 Dec 2024 start from AU$165.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Airport - Portland, an IHG Hotel?

Yep, Holiday Inn Airport - Portland, an IHG Hotel has a self car park for USD 12 per day.

Are there any beaches close to Holiday Inn Airport - Portland, an IHG Hotel?

The closest beach to Holiday Inn Airport - Portland, an IHG Hotel is Cottonwood Beach (18.4 km).

Does Holiday Inn Airport - Portland, an IHG Hotel have a pool?

Holiday Inn Airport - Portland, an IHG Hotel has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Airport - Portland, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Airport - Portland, an IHG Hotel is a hit with families.

Does Holiday Inn Airport - Portland, an IHG Hotel serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Airport - Portland, an IHG Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Holiday Inn Airport - Portland, an IHG Hotel?

Yep, you can grab a meal at Holiday Inn Airport - Portland, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Holiday Inn Airport - Portland, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn Airport - Portland, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 902 out of 1906 reviews" "
Rating 8 - Good. 486 out of 1906 reviews" "
Rating 6 - Okay. 258 out of 1906 reviews" "
Rating 4 - Poor. 141 out of 1906 reviews" "
Rating 2 - Terrible. 119 out of 1906 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Stayed 2 nights in Sep 2024

10/10 Excellent

Marshall

Stayed 1 night in Aug 2024

8/10 Good

Candas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

george

Liked: Cleanliness, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Brent, Lihue

Stayed 2 nights in Sep 2024

8/10 Good

Meng Hui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice, and the shuttle drivers were very helpful and efficient. Unfortunately, I don't carry cash anymore, otherwise I would have tipped them.
Stayed 1 night in Sep 2024

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamara

Disliked: Staff & service, property conditions & facilities
No parking
Stayed 2 nights in Sep 2024

4/10 Poor

Camille

Disliked: Cleanliness, property conditions & facilities
The coffee maker didn’t work, besides not having continental breakfast the restaurant for purchase was supposed to open at 6 and didn’t open until 7.
Stayed 1 night in Sep 2024

10/10 Excellent

DEANNA

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was crowded and pretty dirty. We got on the elevator and the floor was wet and there was trash. Super gross. Also, the sink in the bathroom had almost no water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kristin

Travelled with family
Disliked: Amenities
If you need to stay near the airport, this is fine. It’s clean, the staff are nice, and it’s a few minutes from PDX. However - our room wasn’t cleaned once over our four day stay, we called for towels twice and never received them, I went down three times for fresh towels and once was brushed off. Nothing is within walking distance, so if you’d like to see Portland or get a Portland feel - stay downtown.
Stayed 4 nights in Sep 2024

10/10 Excellent

Candas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Tiffany, Sauk Centre

Travelled with group
Liked: Cleanliness, amenities
Our stay was average at best. No issues with cleanliness or the staff. However, be prepared for a noisy stay being right next to the airport. One of our biggest grievances is we needed to pay for parking to stay there, I can understand all the people there for the conference that weren't staying overnight but not those actually staying. Finding a parking spot was ridiculous, there were some people that were just parking any old place not even in a spot because it was so crowded. Also our AC sounded like it was going to break any second and was incredibly loud. We talked to the front desk and the staff said they'd send someone up to look at, but I'm not sure they ever did since we went for supper and there was no improvement when we returned. The bed was extremely comfortable though and you can't beat the convenience of being so close to the airport. Overall you get what you pay for.
Stayed 1 night in Sep 2024

2/10 Terrible

Catherine

Travelled with partner
Liked: Staff & service
The noise from road traffic and trains was terrible. The entire facility needs rehabbing. The sheers had not been washed in many years. I would never stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Lee

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Travelled with partner
They were understaffed when we arrived, the check in line was long and the guy seemed tired, he pushed through and was friendly but I’m sure he could have used some help.
Stayed 1 night in Aug 2024

6/10 Okay

david

Travelled with group
Liked: Cleanliness, amenities
The shower was backing up, ot took several hours to get some help. No maid service while we were there, ie no clean towels no coffee . I paid for parking and had to park in the driveway. Parking was over sold.
Stayed 2 nights in Sep 2024

6/10 Okay

Sarah

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pay for a room and then there is no parking. Had to walk a ways with all our bags. Never again
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024