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The Porter Portland, Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for The Porter Portland, Curio Collection by Hilton

Exterior
Sports facility
Lobby
Lobby
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$244
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
1355 SW 2nd Ave., Portland, OR, 97201
  • Portland State University
    ‪4 min walk‬
  • Tom McCall Waterfront Park
    ‪5 min walk‬
  • Moda Center
    ‪5 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Partial River View)

Room, 1 King Bed, Accessible, Bathtub (Partial River View)

Room, 1 King Bed, Accessible, Bathtub (Partial River View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Partial River View, Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, River View (Partial River View, Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

50-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

50-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • River view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Bathtub, Corner)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, City View (Bathtub, Corner)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View (Partial River View)

50-inch flat-screen TV with cable channels, TV

Deluxe Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, River View (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Corner (Partial River View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, River View, Corner (Partial River View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Fan
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Portland

A luxury stay in Portland awaits you at The Porter Portland, Curio Collection by Hilton. Within just a 10-minute stroll, you'll find popular attractions like Portland State University and Tom McCall Waterfront Park. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Terrane, serves American cuisine and is open for breakfast and dinner. Xport is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the 24-hour gym and sauna. Business amenities include 7 meeting rooms and a 24-hour business centre. Additionally, you'll find free wired Internet in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .You'll be 2.6 km (1.6 mi) from Moda Center and 2.7 km (1.7 mi) from Oregon Convention Center with a stay at this 4.5-property class Downtown Portland hotel.

What's nearby

  • Keller Auditorium - 3 min walk - 0.3 km
  • Portland State University - 4 min walk - 0.3 km
  • Tom McCall Waterfront Park - 5 min walk - 0.5 km
  • Moda Center - 5 min drive - 2.5 km
  • Oregon Convention Center - 5 min drive - 3.3 km

Getting around

  • City Hall-SW 5th and Jefferson Street Station - 4 min walk
  • Portland Union Station - 12 min drive
  • Portland International Airport (PDX) - 17 min drive

Restaurants

  • ‪Xport - ‬1 min walk
  • ‪King Tide Fish & Shell - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Gastro Mania SW Portland - ‬2 min walk
  • ‪Murata Restaurant - ‬3 min walk

About this property

The Porter Portland, Curio Collection by Hilton

Luxury hotel with 2 restaurants and bars/lounges
The Porter Portland, Curio Collection by Hilton offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury The Porter Portland, Curio Collection by Hilton. For a fee, parking is available.

This 4.5-star Portland hotel is smoke free.

  • 294 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2018
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Porter Portland, Curio Collection by Hilton offers 294 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Italian, Russian, Spanish

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Suite, Multiple Beds, Accessible, Bathtub | Living area

Hyatt House Portland/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
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4.5 out of 5, Wonderful, 1,898 reviews
The price is AU$217
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 100 for adults and USD 5 to 100 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Terrane
  • Xport

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 36 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 100 for adults and USD 5 to 100 for children
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Porter Portland Curio Collection Hilton Hotel
Porter Curio Collection Hilton Hotel
Porter Portland Curio Collection Hilton
Porter Curio Collection Hilton
er Curio Collection Hilton
The Porter Portland, Curio Collection by Hilton Hotel
The Porter Portland, Curio Collection by Hilton Portland
The Porter Portland, Curio Collection by Hilton Hotel Portland

Frequently asked questions

What is the cancellation policy at The Porter Portland, Curio Collection by Hilton?

The Porter Portland, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Porter Portland, Curio Collection by Hilton?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at The Porter Portland, Curio Collection by Hilton on 27 Apr 2025 start from AU$187.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Porter Portland, Curio Collection by Hilton?

Yep, The Porter Portland, Curio Collection by Hilton has valet parking with in/out privileges for USD 69 per night.

Does The Porter Portland, Curio Collection by Hilton have a pool?

Yep, and guests love it! The Porter Portland, Curio Collection by Hilton has an indoor pool.

What luxury perks are available at The Porter Portland, Curio Collection by Hilton?

The Porter Portland, Curio Collection by Hilton features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Porter Portland, Curio Collection by Hilton a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Porter Portland, Curio Collection by Hilton.

Is The Porter Portland, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Porter Portland, Curio Collection by Hilton is a hit with families.

Does The Porter Portland, Curio Collection by Hilton serve breakfast?

Yeah, full brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Porter Portland, Curio Collection by Hilton?

No, The Porter Portland, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Porter Portland, Curio Collection by Hilton?

Yep, you can grab a meal at The Porter Portland, Curio Collection by Hilton's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Porter Portland, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Porter Portland, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1327 reviews
Rating 8 - Good. 264 out of 1327 reviews
Rating 6 - Okay. 143 out of 1327 reviews
Rating 4 - Poor. 80 out of 1327 reviews
Rating 2 - Terrible. 94 out of 1327 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan, Olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities are great. Rooms are nice. Elevators were always crowded and slow and then 2 of them shut down. Prices at the on-site market felt high because there’s really no other options nearby and having to pay for bottled water in room feels old school.
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was a sanctuary away from home. The rooms were a bit small but nice, the lobby was beautiful and the staff was above average. My biggest complaint about this place is the so called “relaxation” room where the pool, hot tub, sauna, steam room were. Every time I tried to go to the pool area as I walked out the elevator you could hear kids yelling. There is nothing relaxing about a room full of yelling kids and parents that don’t care with them. I was extremely excited for these amenities but was greatly disappointed. Some posted rules in the pool area would be beneficial. Kids and there parents who don’t care aren’t the only ones trying to relax and enjoy for what they paid for and what was part of the reason I chose this property instead of plenty of other ones in the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rylie

Stayed 1 night in Jan 2025

2/10 Terrible

Sergio

Stayed 1 night in Jan 2025

6/10 Okay

Joseph, Seattle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
A nice property overall, however, there was a worryingly suspicious white substance (I won’t elaborate further) splattered on the headboard and couch, our shower contained an empty body wash container, and the pool area was unkempt and under stocked (no towels).
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. Room was very clean. Worth price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would recommend and will be staying here again!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and amenities are very nice!
Stayed 1 night in Jan 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location for us. We had tickets to Nutcracker at theater and this was an easy walk.
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted me warmly coming in. I was able to check in early and get some work done before heading out. DoorDash order was received by front desk staff. Roof top restaurant was a must for a late night drink, staff were super friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Stayed 1 night in Jan 2025

10/10 Excellent

Talvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service
Ubicación
Stayed 3 nights in Dec 2024

10/10 Excellent

Felipe

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location, it’s walkable to everything in Portland
Stayed 1 night in Oct 2024

8/10 Good

Stacie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location. Check in a little slow.
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2024

10/10 Excellent

MAURICIO, Santa Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

natalia

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Staff & service

Great hotel customer service, hotels.com, meh.

I booked 2 nights for our holiday party, not realizing that the company had rooms reserved for us. I missed the deadline toncanvelmwith hotels.com by less than 30 minutes. They gave me a runaround, saying thatbthe hotel would not refund the rental. I called the hotel and theybreleased.my money back and i was credited back to my card. Why would Hotels.com tell me that the hotel denied the refund but the front desk at the hotel tell me there was no reason to not give me my money back. Use hotels.com to search, then call the hotel direct. Much better customer service. Also hotels.com doesnt refund your $'s directly on their low price guarantee. They give youna points credit fornthe differece that expires very quickly, which also feels predatory and petty.
Stayed 2 nights in Jan 2025