4/10 Poor
Courtney
Travelled with family
3 Aug 2024
Disliked: Staff & service, amenities
This hotel is absolutely not worth the price tag as there are multiple issues. The first being the car service they promise was out of service and when we asked why we had not been notified of this staff replied that "the service had been out for a long time" yet they still advertise it. The bathroom door is see through which is obviously an issue and there is no ramp to get into the hotel so you have to drag your luggage up the steps as no staff offered to assist. A staff member wrote us a sticky note upon check in of "where not to go" because the area around the hotel is so unsafe. The safe is housed in a drawer of the night stand which means anyone can simply pull the drawer out and walk out with it. The water bottles in the room are not free and cost $6 a bottle which is fine except we were told they were free when we called prior to arrival. Lastly, Wifi is not free either and you can only get it if you are a Marriott member. Which again is not mentioned until you arrive. For the price tag this hotel is not worth it and very unfriendly for differently abled folks.
Courtney
Stayed 4 nights in Jul 2024