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Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Family Room, Garden View | Terrace/patio
Superior Suite (Duplex)
Rooftop bar, ocean views, open daily

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Crystal Palace Gardens
    11 min walk
  • Clerigos Tower
    14 min walk
  • Ribeira Square
    15 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    23 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Porto

A family-friendly stay in the heart of Porto awaits you at Neya Porto Hotel. Within a 20-minute stroll, you'll find popular places like Ribeira Square and Porto Cathedral. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Viva Porto, serves local cuisine and is open for lunch and dinner. Ultimo is the hotel's own rooftop bar, serving drinks along with lunch and dinner. 1346 square feet (125 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free children's club and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Massarelos hotel include Porto Historic Center and Casa da Música.

What's nearby

  • Ribeira Square - 15 min walk - 1.3 km
  • Livraria Lello - 15 min walk - 1.3 km
  • Porto Cathedral - 18 min walk - 1.4 km
  • Porto Historic Center - 19 min walk - 1.6 km
  • Porto City Hall - 4 min drive - 2.7 km

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

What is the cancellation policy at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neya Porto Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 9 Dec 2024 start from AU$144.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neya Porto Hotel?

Yep, Neya Porto Hotel has a self car park for EUR 20 per day.

Are there any beaches close to Neya Porto Hotel?

The closest beach to Neya Porto Hotel is Carneiro Beach (4.2 km).

Is there a spa on site at Neya Porto Hotel?

Yep, there is an onsite spa at Neya Porto Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Neya Porto Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Neya Porto Hotel is a hit with families.

Does Neya Porto Hotel serve breakfast?

Yep, guests adore the continental brekkie here! Available daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Neya Porto Hotel?

No, Neya Porto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neya Porto Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neya Porto Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Neya Porto Hotel?

No, pets are not allowed.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 485 reviews" "
Rating 8 - Good. 96 out of 485 reviews" "
Rating 6 - Okay. 27 out of 485 reviews" "
Rating 4 - Poor. 4 out of 485 reviews" "
Rating 2 - Terrible. 11 out of 485 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well appointed hotel. Confortable beds. Walk to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neya by far is my favorite hotel I ever stayed in! Our view of the Rio Douro was spectacular and the 2 floor room was very spacious. Location was prime and all the extra touches made it so special , I have the handwritten note on my fridge that they left us. Parking lot was full but we were able to find street parking easily . We will definitely be back !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great late night check in
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!! Highly recommend. The staff were lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel. Gorgeous view of the river from our room. Beautiful breakfast. A bit of a walk away from main sites, but quick cheap uber
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great position by the river. We enjoyed breakfast and dined in the restaurant twice during our stay. It was very tasty and good value. We were treated to a room upgrade which was very much appreciated on our arrival. The Cloisters was a beautiful and quiet area where we took a morning coffee after breakfast. We also used the free bikes available from the hotel which was great fun we would highly recommend a stay here and hope to return ourselves in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

W R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stunning building in a great location. We had a mezzanine room which went down well with the children. Lovely, if busy, breakfast. But then that's what happens when you're being lazy on holiday. 10min walk to main area along the driver towards the bridge, and easy walk from the old town. Rooftop bar was a bonus as well.
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Viliyana

Liked: Staff & service, property conditions & facilities, room comfort
Not bad
It is a good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Margarida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the vibe of the hotel. The room was perfect for party of 1 or 2. Staff were super helpful and charming! Easy to water to the Riberia from the hotel and beautiful view during the day and night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give this 6 stars if I could
This hotel is absolutely fantastic, and so is Porto as a whole. Pros: - The staff are absolutely incredible. They are very helpful and kind, and went way above and beyond for us when we told them it was our honeymoon. - Great location right on the Douro river with absolutely unbelievable views. Our room overlooked the river and it was incredible. - The rooftop bar is absolutely phenomenal with great views and food. same with their restaurant. - Again on the location, it is a 20 minute walk from some great areas around Porto. - The lobby and everything was also beautiful. Cons: - NONE. Stay here, you won’t regret it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic hospitality
Stayed 6 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Davian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. The view from our room was absolutely spectacular.
Stayed 3 nights in Jul 2024

8/10 Good

HO KI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The bed, the room, the AC was great. I slept better than at home. The staff was awesome. They have on the fifth floor a bar restaurant opened until 1 am And guys working there are top notch. I highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect. Lovely rooms. Friendly staff and a wonderful sky bar. We will definitely be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not impressive, one day the bakery is warm, the other day it is cold. I loved the view of the river very much. Best location for the Alfandega congress center It would be beneficial if the staff would explain the various facilities of the hotel so guests can enjoy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the room had a beautiful view of the river and were comfy and kept the street noise out. Staff were friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Velut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024