4/10 Poor
Amanda
Travelled with family
2 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok, but there were many spots on the walls that had chipped paint, the rugs were dirty & worn, sheets did not fit the mattresses and came off daily.
All those things I could deal with, but what was the worst was the lack of cleanliness. We checked in later in the evening so I did not notice the dirtiness until the next morning. There was visible dirt on the carpet so I would not take off my shoes at all. The mini fridge handle was full of dirt & food crumbs. There was chunks of food stuck to the cord of the coffee pot with the tray it was sitting in full of crumbs. Even the ice bucket was filthy with dust. There was a settee in the window that had what looked like sex remnants stained on it. DISGUSTING! The bathroom was the worst. There was hair all over the floor, the corners were packed with dirt and scum. The base of the toilet was covered with dirt & hair. So, the morning of the first day, I literally asksd the head desk to clean these areas. He confirmed rhat I needed a full service. That night we got back around 9pm. Nothing was fixed. Same hair on the bathroom floor, same dirt on the carpet, same crumbs of food on the appliances. They only provided me with clean towels. I will never go back. I do not recommend this hotel.
Amanda
Stayed 2 nights in Dec 2024
