Grand Hotel Villa Castagnola

5.0 star property
Family fun on the beach, near Parco Ciani
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Villa Castagnola

Exterior
Exterior
Aerial view
Junior Suite
Indoor pool, pool loungers

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Room service
  • Parking available

Explore the area

Map
Viale Castagnola 31, Lugano, TI, 6906
  • Funicolare Monte Brè - Cassarate Station
    1 min walk
  • Lugano Exhibition Centre
    8 min walk
  • Parco Ciani
    13 min walk
  • Lugano (LUG-Agno)
    10 min drive

Room options

Suite

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

Superior Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

Garden Floor Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Backyard view Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Junior Suite Executive

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

Similar properties

About the area

Lugano

A luxury stay in the heart of Lugano awaits you at Grand Hotel Villa Castagnola. Within a 20-minute stroll, you'll find Parco Ciani and Palazzo dei Congressi. Highlights at this beach hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Clarins Wellness Corner can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Le Relais, serves Mediterranean cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, Turkish bath/hammam and sauna. 4865 square feet (452 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Cassarate hotel include Lake Lugano and LAC Lugano Arte e Cultura.

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.1 km
  • Palazzo dei Congressi - 16 min walk - 1.4 km
  • Lake Lugano - 17 min walk - 1.5 km
  • LAC Lugano Arte e Cultura - 3 min drive - 2.3 km
  • Monte San Salvatore - 9 min drive - 6.3 km

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Lido - ‬10 min walk
  • ‪Piccadilly - ‬9 min walk
  • ‪La Lanchetta - ‬5 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪Gelateria Veneta - Lugano - ‬9 min walk

About this property

Grand Hotel Villa Castagnola

Family fun on the beach, near Parco Ciani
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola such as an indoor pool and an outdoor tennis court.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Lugano hotel.

  • 74 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 4865 sq ft of conference space
  • 452 sq. m of conference space
  • Built in 1880
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered parking on site (CHF 15 per day)
  • Secured, covered valet parking on site (CHF 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 15 per day (in/out privileges)
  • Valet parking fee: CHF 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, cash, mobile payments, Apple Pay and TWINT. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

What is the cancellation policy at Grand Hotel Villa Castagnola?

Grand Hotel Villa Castagnola offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Villa Castagnola?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on 30 Nov 2024 start from AU$658.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Villa Castagnola?

Yep, Grand Hotel Villa Castagnola has a secured uncovered self car park with in/out privileges for CHF 15 per day. Onsite parking is limited.

Are there any beaches close to Grand Hotel Villa Castagnola?

The closest beach to Grand Hotel Villa Castagnola is Lido di Campione (3.7 km).

Is there a spa on site at Grand Hotel Villa Castagnola?

Yep, Clarins Wellness Corner is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Hotel Villa Castagnola have a pool?

Grand Hotel Villa Castagnola has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Grand Hotel Villa Castagnola?

Grand Hotel Villa Castagnola features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding, late-night room service and espresso makers.

What makes Grand Hotel Villa Castagnola a romantic place to stay?

Al fresco dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Villa Castagnola.

Is Grand Hotel Villa Castagnola family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Grand Hotel Villa Castagnola is a hit with families.

Does Grand Hotel Villa Castagnola serve breakfast?

Yep, complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Villa Castagnola?

No, Grand Hotel Villa Castagnola does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Villa Castagnola?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Villa Castagnola?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Villa Castagnola?

No, only service animals are allowed.

Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 350 reviews" "
Rating 8 - Good. 55 out of 350 reviews" "
Rating 6 - Okay. 13 out of 350 reviews" "
Rating 4 - Poor. 5 out of 350 reviews" "
Rating 2 - Terrible. 1 out of 350 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dr.Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋
Stayed 3 nights in Aug 2024

4/10 Poor

shizhe

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hansjürg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

deema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service we have ever had! Cheerful staff that take pride in their service.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous Hotel
Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran propiedad y excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuval

Just magic
Stayed 3 nights in May 2024

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in May 2024

8/10 Good

Adrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the facilities, spa, pool and staff Dislike: Air con was not working in the room, have to wait to get seated for breakfast, breakfast options not that great
Stayed 1 night in May 2024

10/10 Excellent

Sean

Stayed 3 nights in Apr 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Grand Hotel Villa Castagnola Lugano was one of the best Hotel experiences I have ever had. My room was exquisite especially my gorgeous balcony with fabulous views of Lake Lugano. The surrounding gardens were so manicured and breathtaking! I stayed at Castagnola for 5 nights and my daily breakfast was a treat to look forward to. I also found the convenience of the Hotel to the city centre a bonus as I could easily walk this each day. Being a woman travelling solo I could not have been made to feel more welcome by the friendly and professional team at Villa Castagnola. I highly recommend this Hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Andreas, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful service! We will definitely come back!
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Almost five stars
An absolutely amazing hotel in a spectacular location on Lago Lugano. Clean, comfortable and spacious rooms. Grand and elegant public spaces; a wonderful garden and exquisite artwork. Top notch staff. BUT despite the advertisement of air conditioning, there was none on these 80 degree plus early spring days. I booked a room with air conditioning and was charged for and paid for that room, but got no air conditioning, The suggested solution was to leave the door open at night to cool the room - on the ground floor of an unsecured hotel property. Not practical. The second solution was to bring us a fan, as if we were traveling in 1946. A small complaint but any issue which leaves guests uncomfortable in their own room over three days deserved at lease an acknowledgment from the Hotel management. There was nothing. What should have been a five star plus stay was not. Other than that, the hotel is perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel 10 star from check in to check out
Stayed 2 nights in Oct 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent! All was 5 stars!
Stayed 2 nights in Sep 2023