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Walter au Lac

3.0 star property
Boardwalk/promenade Lugano hotel in Lugano City-Centre with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Walter au Lac

Rooftop terrace
Reception
Free daily full breakfast
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Via Nassa
    1 min walk
  • Piazza della Riforma
    3 min walk
  • LAC Lugano Arte e Cultura
    5 min walk
  • Lugano (LUG-Agno)
    16 min drive

Room options

View all photos for Premium Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
  • 40 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Single Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Single Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down duvets, minibar, in-room safe

Single Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Double Room, Balcony

Premium bedding, down duvets, minibar, in-room safe

Executive Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down duvets, minibar, in-room safe

Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Beds

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down duvets, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (893)
The price is AU$471
for 1 night
includes taxes & fees
24 Jan - 25 Jan
LUGANODANTE Boutique & Lifestyle Hotel

About the area

Lugano

Walter au Lac puts you in the heart of Lugano, within just a 10-minute stroll of LAC Lugano Arte e Cultura and Villa Ciani. Highlights at this hotel include free daily breakfast and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Other amenities include laundry facilities, a terrace and express check-out. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Lugano City-Centre hotel include University of Lugano and Funicolare Monte Brè - Cassarate Station.

What's nearby

  • Piazza della Riforma - 3 min walk
  • LAC Lugano Arte e Cultura - 5 min walk
  • Palazzo dei Congressi - 8 min walk
  • Funicolare Monte Brè - Cassarate Station - 3 min drive
  • Monte San Salvatore - 5 min drive

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Spaghetti Store - ‬1 min walk
  • ‪Ristorante-pizzeria Mary - ‬1 min walk
  • ‪Agua Lugano - ‬1 min walk
  • ‪Argentino - ‬3 min walk
  • ‪Ristorante Burger-King - ‬2 min walk

About this property

Walter au Lac

Boardwalk/promenade Lugano hotel in Lugano City-Centre with free breakfast
Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Walter au Lac.

This 3-star Lugano hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 28 per night); discounts available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Walter au Lac

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

What is the cancellation policy at Walter au Lac?

Walter au Lac offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Walter au Lac?

The closest beach to Walter au Lac is Argegno Beach (15.2 km).

What makes Walter au Lac a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Walter au Lac.

Does Walter au Lac serve breakfast?

Yeah, complimentary full breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Walter au Lac?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Walter au Lac?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Walter au Lac?

No, pets and service animals are not allowed.

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 595 reviews" "
Rating 8 - Good. 202 out of 595 reviews" "
Rating 6 - Okay. 44 out of 595 reviews" "
Rating 4 - Poor. 10 out of 595 reviews" "
Rating 2 - Terrible. 8 out of 595 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daehong

Disliked: Cleanliness, amenities, property conditions & facilities
Condition of this hotel is terrible. Don’t stay there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mingqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got lake view room and the view is beautiful. lots of restaurants nearby. Boat dock is just cross the street. Shopping area and cable list to train station is also very close. Room is clean and in good size.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Valeriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Stayed 2 nights in Sep 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great view
Stayed 3 nights in Sep 2024

8/10 Good

Paul, Dover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was ok, eggs were always luke warm at best. The bed was okay, pillow’s were not good. Woke up each morning with a crick in my neck. Public transportation was excellent and the hotel will give you a pass for the day if you want.
Stayed 2 nights in Sep 2024

6/10 Okay

phillip

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent location very small room and small bed
Very small bed for two people!! Excellent location. Helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Gareth, Swansea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the bay in Lugano. Area is quite busy but plenty of dining and shopping options all around. You can’t get a better view!! Staff were all very helpful and friendly and reception manned 24 hrs.
Stayed 2 nights in Aug 2024

6/10 Okay

Duane

Travelled with partner
The bed was uncomfortable the room was hot and the pillows smelled and were not comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Lugono
Great location nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakefront hotel with a lovely view.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen, West Chester

Stayed 1 night in Jul 2024

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night; the very nice lady (with the glasses) checked us in and was very helpful. The room was perfect; the hotel was in a perfect location, by the lake and the old town. Underground parking was nearby. A perfect stay. thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room with lake view and did receive it. Gorgeous views!
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying the lake view
Stayed 1 night in Jul 2024

6/10 Okay

Shannon

Travelled with family
Expensive View.
The location has the best view. The room for what we paid was expensive and very small. Breakfast was included but parking was quite a ways away and was expensive. They did provide a discounted voucher but not by much.
Stayed 1 night in Jul 2024

10/10 Excellent

Constantine

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Hovig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024