NH Collection Prague Carlo IV

5.0 star property
Luxury Prague hotel in Prague City Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Prague Carlo IV

Lobby
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Deluxe Room
Lobby
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
The price is AU$256
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Senovazne Namesti,13, Prague, 11000
  • Powder Tower
    7 min walk
  • Pizzeria Rustica
    1 min walk
  • Hlavní Nádraží (ul.Bolzanova) Stop
    2 min walk
  • Prague (PRG-Vaclav Havel)
    20 min drive

Room options

Premium Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Suite (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Premium Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Premium Room (Extra Large ExtraBed 2adults+1child)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premium Room (Extra Large Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite (Double)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Select Comfort bed
Premium bedding
  • 57 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Select Comfort bed
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Prague

A luxury stay in the heart of Prague awaits you at NH Collection Prague Carlo IV. Within just a 10-minute stroll, you'll find Powder Tower and Wenceslas Square. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Carlo IV Wellness & Spa can include hot stone massages, Swedish massages, body wraps and body scrubs along with access to the sauna. The restaurant, 1890 Restaurant & Bar, serves local and international cuisine and is open for breakfast, lunch and dinner. 1890 Restaurant & Bar is the hotel's own bar. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. 1615 square feet (150 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Prague City Center hotel include Old Town Square and Zizkov Television Tower.

What's nearby

  • Powder Tower - 7 min walk
  • Wenceslas Square - 8 min walk
  • Old Town Square - 12 min walk
  • Dancing House - 4 min drive
  • Charles Bridge - 6 min drive

Getting around

  • Hlavní Nádraží (ul.Bolzanova) Stop - 2 min walk
  • Prague-Masarykovo Station - 4 min walk
  • Vaclav Havel Airport (PRG) - 20 min drive

Restaurants

  • ‪Burger King Masarykovo nádraží - ‬4 min walk
  • ‪Restaurace Masaryčka - ‬4 min walk
  • ‪Chloé café - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Potrefená Husa - ‬5 min walk

About this property

NH Collection Prague Carlo IV

Luxury Prague hotel in Prague City Center with 2 restaurants
NH Collection Prague Carlo IV offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury NH Collection Prague Carlo IV. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Prague hotel is smoke free.

  • 152 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1890
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
NH Collection Prague Carlo IV offers 152 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Carlo IV Wellness & Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Arabic, Bulgarian, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CZK 990 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CZK 675 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1890 Restaurant & Bar
  • 1890 Restaurant & Bar
  • The Vault Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Visual fire alarm

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 August to 16 August:
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CZK 875.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CZK 1750.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 675 per person
  • Airport shuttle fee: CZK 990 per person (one-way)
  • Self-parking fee: CZK 990 per night
  • Pet fee: CZK 875.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Autograph Collection Prague
Boscolo Prague Autograph Collection Hotel
Boscolo Autograph Collection Hotel Prague
Boscolo Autograph Collection Prague
Boscolo Prague
Boscolo Prague Autograph Collection
Prague Boscolo
Boscolo Prague, Autograph Collection Hotel Prague
Carlo Iv Hotel Prague
Carlo Iv Prague
Boscolo Autograph Collection
Carlo IV Dedica Anthology Autograph Collection Hotel Prague
Carlo IV Dedica Anthology Autograph Collection Hotel
Carlo IV Dedica Anthology Autograph Collection Prague
Carlo IV Dedica Anthology Autograph Collection
Carlo IV ca Anthology Autogra
NH Collection Prague Carlo IV Hotel
NH Collection Prague Carlo IV Prague
NH Collection Prague Carlo IV Hotel Prague
Carlo IV The Dedica Anthology Autograph Collection

Frequently asked questions

What is the cancellation policy at NH Collection Prague Carlo IV?

NH Collection Prague Carlo IV offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Prague Carlo IV?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at NH Collection Prague Carlo IV on 12 Jan 2025 start from AU$249.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Prague Carlo IV?

Yep, NH Collection Prague Carlo IV has a self car park for CZK 990 per night. Onsite parking is limited.

Is there a spa on site at NH Collection Prague Carlo IV?

Yep, Carlo IV Wellness & Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does NH Collection Prague Carlo IV have a pool?

Yep, and guests love it! NH Collection Prague Carlo IV has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at NH Collection Prague Carlo IV?

NH Collection Prague Carlo IV features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes NH Collection Prague Carlo IV a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at NH Collection Prague Carlo IV.

Is NH Collection Prague Carlo IV family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that NH Collection Prague Carlo IV is a hit with families.

Does NH Collection Prague Carlo IV serve breakfast?

You bet, buffet breakfast is offered daily.

Is there a free airport shuttle available at NH Collection Prague Carlo IV?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at NH Collection Prague Carlo IV?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Prague Carlo IV?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at NH Collection Prague Carlo IV?

Cats and dogs are welcome at NH Collection Prague Carlo IV, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

NH Collection Prague Carlo IV Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1004 reviews" "
Rating 8 - Good. 237 out of 1004 reviews" "
Rating 6 - Okay. 57 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lucille

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Prague first time
Carlo IV Hotel in Prague is an exceptional blend of historic charm and modern luxury. The stunning architecture, elegant interiors, and attentive staff create a welcoming atmosphere. Rooms are spacious and beautifully designed, and the spa is a perfect retreat after exploring the city. Its central location makes it ideal for sightseeing. A truly memorable stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rajeshriben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Rooms were clean and the service was excellent. Very convenient for old town Prague. Breakfast was excellent with a huge selection.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lung Cho

Stayed 2 nights in Sep 2024

10/10 Excellent

Lukas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot of history, great staff and super central.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Ishaq

Travelled with partner
i like💕 the style dont like the garage options
Stayed 2 nights in Sep 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlo IV Prague
I absolutely love this hotel. The staff couldn’t be more helpful, especially Pavlina on the front desk: nothing was too much trouble. Maria in Guest Services also excellent. The hotel is clean, breakfast is everything you could possibly want and there’s a beautiful swimming pool. It’s a short walk to the old town which is spectacular.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to the train station and all local attractions are within walking distance. I highly recommend it!
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic staff,beautiful hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, shame about the spa having to shut down, bummer. Room was nice, big for the building and area.
Stayed 3 nights in Aug 2024

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful atmosphere, classic architecture, intriguing history, gorgeous swimming facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randy

Stayed 3 nights in Aug 2024

10/10 Excellent

Keyhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay ! Will come here again.
Amazing Hotel and great location. Staff was extremely good especially Lenka who helped get us an excellent room and also Luqman who was at the night shift catering to many requests with a very hospitable and professional manner!
Stayed 3 nights in Aug 2024

8/10 Good

Srinivasan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Omar

Travelled with family
Staff training required.
Stayed 3 nights in Aug 2024

6/10 Okay

Omar

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was average, but I believe your staff does need some training in serving guests. A simple example was when I asked one of your front desk staff members, what was in the welcome drink, the response was “I don’t know” and walked away.
Stayed 3 nights in Aug 2024

8/10 Good

CAGLAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location and facilities were great. Staff always smiley and helpful. Breakfast amazing. Just one thing is missing at the hotel is no elevator at the entrance. There is around 20 stairs to enter the hotel. If you have a baby with stroller , you need to be ready to carry. Ofcourse they are helping to carry but everyday 3 times is a bit hard.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fantastic - Higly recommended
We spent 4 nights here and it was a fantastic stay. Staff were friendly and helpful at all times. The hotel was clean in all areas we visited. Breakfast was just spoilt for choice. So many options from cold meats/cheese, sweet/savoury pastries, traditional cooked breakfast, open sandwiches, breads, preserves/coulis etc, dried fruits/nuts plus a few menu items cooked to order if required like crepes, eggs etc, live harpist performing during breakfast and a very good atmosphere. Spa usage is included in our stay and we visited everyday to use the Sauna/Steam Rooms and Pool for around an hour in the morning. We did not have any treatments due to busy schedules but if we had time we wish we could have. You do have to 'reserve' a time slot but it was no hassle. The bar had a good range of drinks and cocktails. Wine menu was not the largest amount of choice but was priced reasonably and covered most of the ranges/wine regions for a 5 star hotel. Dinner in the restaurant was fantastic with some great choices and seasonal items. The Porcini Ravioli and Rhubarb Crumble/Clotted Cream were simply divine. Getting to the hotel was easy as it is 5 mins from Main Train Station and ordering Bolt/Uber from the front door of hotel is really easy and pickup times were less than 1 min in this area. They also have a E Scooter parking zone outside and two tram stops either side of the main entrance. We did not struggle to get anywhere in the city from the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

TAHA ZAKI

Stayed 3 nights in Jul 2024