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Borgo di Fiuzzi Resort & Spa

4.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Borgo di Fiuzzi Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Poolside bar
In-room safe, blackout curtains, soundproofing, free WiFi
3 restaurants, dinner served, Mediterranean cuisine
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
  • On private beach
    On private beach
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub

Explore the area

Map
Contrada Fiuzzi, Praia a Mare, CS, 87028
  • Praia A Mare Beach
    2 min walk
  • AquaFans Water Park
    3 min walk
  • Isola di Dino
    11 min walk

Room options

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Garden View

View from room

Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Pool View

Double Room, Pool View

Double Room, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room (Plus)

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Room (Plus)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Family)

In-room safe, blackout curtains, soundproofing, free WiFi

Family Room (Family)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room, Pool View

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, Garden View

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Praia a Mare

A family-friendly stay in Praia a Mare awaits you at Borgo di Fiuzzi Resort & Spa. Within a short 5-minute stroll, you'll find Praia A Mare Beach and AquaFans Water Park. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and a private beach. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The theme restaurant, L Isola che non c è, serves Mediterranean cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' club and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .Places within a 30-minute walk of this 4-property class Praia a Mare hotel include Isola di Dino and Sanctuary of S. Maria della Grotta.

What's nearby

  • Praia A Mare Beach - 2 min walk
  • AquaFans Water Park - 3 min walk
  • Isola di Dino - 11 min walk
  • Sanctuary of the Madonna Della Grotta - 3 min drive
  • Arco Magno Beach - 7 min drive

Getting around

  • Praja Ajeta Tortora Station - 8 min drive
  • Lamezia Terme (SUF-Lamezia Terme Intl.) - 146 min drive

Restaurants

  • ‪Scalzipenna - ‬3 min drive
  • ‪Pizzeria Charlot - ‬3 min drive
  • ‪Sabbia e Cioccolato - ‬2 min drive
  • ‪Saraceno - ‬5 min drive
  • ‪La Casetta Bianca - ‬15 min walk

About this property

Borgo di Fiuzzi Resort & Spa

Hotel with private beach and full-service spa
Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Borgo di Fiuzzi Resort & Spa such as an outdoor pool and a children's pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts, a health club and a hot tub. Parking is available for a fee.

This 4-star Praia a Mare hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Borgo di Fiuzzi Resort & Spa offers 345 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Borgo
  • Il Golfo
  • L Isola che non c è

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 May to 30 September:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Club card: EUR 8 per person, per night.
  • Child's club card: EUR 8 per night, (from 3 to 18 years old).
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 15 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 4.00 per person, per night, up to 15 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 078045-ALB-00005

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Borgo di Fiuzzi
Borgo di Fiuzzi Praia a Mare
Borgo di Fiuzzi Resort
Borgo di Fiuzzi Resort Praia a Mare
Borgo di Fiuzzi Resort Spa
Borgo Di Fiuzzi & Praia A Mare
Borgo di Fiuzzi Resort & Spa Hotel
Borgo di Fiuzzi Resort & Spa Praia a Mare
Borgo di Fiuzzi Resort & Spa Hotel Praia a Mare

Frequently asked questions

What is the cancellation policy at Borgo di Fiuzzi Resort & Spa?

Borgo di Fiuzzi Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Borgo di Fiuzzi Resort & Spa?

Yep, Borgo di Fiuzzi Resort & Spa has a self car park for EUR 10 per day.

Are there any beaches close to Borgo di Fiuzzi Resort & Spa?

Yep, Borgo di Fiuzzi Resort & Spa is a short 2-minute walk from Praia A Mare Beach. Fun beach activities include scuba diving, windsurfing and kayaking.

Is there a spa on site at Borgo di Fiuzzi Resort & Spa?

Yep, there is an onsite spa at Borgo di Fiuzzi Resort & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Borgo di Fiuzzi Resort & Spa have a pool?

Borgo di Fiuzzi Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Borgo di Fiuzzi Resort & Spa have a waterslide?

No, there is no waterslide at Borgo di Fiuzzi Resort & Spa, but AquaFans Water Park is a short 3-minute walk away.

What luxury perks are available at Borgo di Fiuzzi Resort & Spa?

Borgo di Fiuzzi Resort & Spa features a private beach, a full-service spa and a health club.

What makes Borgo di Fiuzzi Resort & Spa a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Borgo di Fiuzzi Resort & Spa.

Is Borgo di Fiuzzi Resort & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Borgo di Fiuzzi Resort & Spa is a hit with families.

Is there a free airport shuttle available at Borgo di Fiuzzi Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Borgo di Fiuzzi Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Borgo di Fiuzzi Resort & Spa?

Check-in begins at 5 PM. Check-out time is 10 AM.

Are pets allowed at Borgo di Fiuzzi Resort & Spa?

Furry friends are welcome at Borgo di Fiuzzi Resort & Spa, with food and water bowls on offer.

Borgo di Fiuzzi Resort & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 104 reviews" "
Rating 8 - Good. 34 out of 104 reviews" "
Rating 6 - Okay. 23 out of 104 reviews" "
Rating 4 - Poor. 15 out of 104 reviews" "
Rating 2 - Terrible. 12 out of 104 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Disliked: Staff & service
NA
Stayed 1 night in Aug 2023

6/10 Okay

Jay, Rio Rancho

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel was weird and did not have good food/beverage services. You had to use cash only to put money on one room key account and then utilize that one key to buy drinks or food items. The staff will not let you charge items to your room and settle at check out. Additionally there are steps everywhere and sometimes you must go up to go back down, no handicap accessible areas. There is a 12 inch television in the room and no place to sit other than on the bed. There is no wifi im the room unless you are close to the reception area. Air conditioners are set to only go down to 23 Celsius too! Impossible to get it lower. Beautiful area and people are friendly in town, but this hotel has a security guard that follows you everywhere. Just overall a strange place to stay and not for international visitors.
Stayed 2 nights in Jun 2022

6/10 Okay

Claudio

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed there for one night on May 23rd. We must have been the only guests in this large hotel. You can tell that they were getting ready for the busy season. It was definitely quiet. We had reserved a mountain view room, but were not upgraded to a sea vue even though there was no one there. The town was charming, but most stores were closed. I am sure that Praia a Mare is a great summer spot to stay, but be advised, not in May! Breakfast was ok, but the service was inexistant. The staff was more interested in chatting than interacting with the only guests they had. Would not return...
Stayed 1 night in May 2019

4/10 Poor

Steve

Disliked: Staff & service
Stayed 4 nights in Sep 2018

2/10 Terrible

katie, Kent Uk

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing on many levels
Hotel chosen because 1) proximity to a wedding venue ( reason for trip) 2) info said English was spoken 3) 4 star Hotel was close to wedding - phew English almost non exsistent, and no one st all could speak any English some days, this caused challenges with organising trips,( we had to sort alone) taxi to and from wedding and around food choice as one guest a coeliac. 4 star! Not in our opinion Not allowed a second room key, room not clean including food wrappers from a previous occupant, communal areas even less clean, totally annoyed that the a’lcarte restaurant closed mid way through our stay with no warning on website or at hotel. On booking we were told free parking but once there non available in the free area outside of the hotel eventually had parking for free in hotel. Could give lots of small negative examples but the hotel of course didn’t spoil the wedding but I would definitely not recommend to anyone. A few other points - no inside bars or coffee bars opening only option by pool or beach meant any drinks there were in smoking areas. Hotel said mountain view room which was totally true lovely view of the mountain just a shame before the mountain less than 50 metres from our balcony was the main train line. Therefore very noisy all day and night. Breakfast poor and almost no choice for the coeliac The night we did use the a’lcarte great but the buffet night redicously overpriced only 2 of 4 courses available for coeliac
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Short stay at the beach
The hotel is clean and well located, with a nice lido next to it and activities, but inside it is not well organised and any purchase is complicated.
Stayed 1 night in Aug 2018

2/10 Terrible

joyce, oxford

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dreadful
Clean room.but otherwise all bad.room view choice of entertainment stage and very noisy or rail line and skips.may have been good once. Now hotel sea front tatty with grey shale and weeds.location delapidated and next to small grotty water park.food worst ever. Breakfast chaos wirh nowhere to sit.as no clwar way of managing the overfilled hotel.sugar water for juice. Stale bread.unpleasant coffee.pool very overcrowded in afternoons.some staff trying to be nice but clearly scared of breaking rules.nb you have to wear wrist band but not as much fun as a festival.
Stayed 3 nights in Jul 2018

8/10 Good

Ernie Pavan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Calabria
This location was fine overall. The food was plentiful and the menu changed daily. The service was great overall. The beach was beautiful to look at but be prepared for stones rather than sand. On Day 4 and 5 of our stay, the tide brought in a fair amount of garbage which was not addressed by the hotel. Otherwise, I have no complaints and would highly recommend this location.

8/10 Good

Ross

Liked: Cleanliness, staff & service, room comfort
Great beach location
Overall good but with a few minor problems leaking ceiling, key access switched off towel not replaced, sea view not initially allocated Catering manager great guy

2/10 Terrible

Paul Lingwood, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need better reception staff.
Stayed there for a week. Will not be returning. While Praia A Mare itself is a beautiful town, the staff in Borgo left a bad taste in our mouths. While the hotel is well maintained and clean, unfortunately the staff, reception staff mainly, are dreadful. They were unhelpful, standoffish, arrogant, rude and child-like in their giggling at different guests from behind the reception counter. The advertise themselves as a hotel for UK, Spanish, German and US tourists, yet are unable to communicate with any of them. Their English was either poor/broken or non-existent. The 'Rules' you receive on check-in are in Italian which was of no help to the four elderly Californian ladies I met wandering around the complex, unable to get any answers. They had no information on where we could eat in the hotel, where/what time the Spa opens or the gym. This is not just from my experience in dealing with them. I have observed the staff 'dealing' with others and seen the same dis-respect and indifference.

10/10 Excellent

Graham Gifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
self contained resort hotel
The hotel was very clean and adequate for our needs. The staff were friendly and helpful and the food was good and plentiful. The hotel has everything you would need for a family holiday Italian style. The hotel caters for Italian holiday makers who like to relax round the pool or on the beach for most of the day soaking up the sun, play sports, and eat very well in the evening. If this is what you want from your holiday then I would recommend you visit, if you need to be organised and have someone entertain the kids all day I suggest you go to Disneyland.

10/10 Excellent

Mauro

Travelled with family
Liked: Cleanliness, staff & service
Excelente
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
struttura molto bella. Servizio carente nella fase di comunicazione con il cliente. personale molto giovane non affiancato da tutor esperti. Alle comunicazioni ricevute in reception non corrispondeva poi la realtà. ad esempio ho chiesto se potessi portare il cane in spiaggia e mi hanno risposto che il regolamento comunale lo vietava, In realtà il reg, comunale consentiva cani al guinzaglio e comunque in spiaggia nessuno del personale ha fatto alcuna verifica. Identica situazione per la piscina, che non utilizzo, ma che passando ho visto cagnolini scorazzare liberi sul prato. un vero peccato perchè la struttura merita e se ben amministrata potrebbe essere un gioiellino. Il problema della comunicazione esteso a tutti gli ambiti, dall bar al ristorante, dalla reception al portierato (un signore attempato probabilmente già pensionato). Consiglio corsi di comunicazione orientati al customer care.
Stayed 2 nights in Jul 2021

4/10 Poor

Gabriella

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Vale, Castellaneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita, bellissima piscina a disposizione con animazione, acqua gym ecc... , accesso privato direttamente alla spiaggia con incluso ombrellone e sdraio.
Stayed 3 nights in Sep 2020

4/10 Poor

Ginevra

Disliked: Staff & service, property conditions & facilities, room comfort
eek end da incubo
Deludente il cibo ,camera rumorosissima perché proprio sul teatro con un volume dello spettacolo da denuncia infissi chiusi tappi nelle orecchie e non riuscivo ne a sentire la tv non parliamo di leggere un libro nessuna cortesia da parte del personale
Stayed 2 nights in Sep 2020

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Maria mercedes

Liked: Cleanliness, property conditions & facilities, room comfort
La struttura è bella e moderna. Le camere confortevoli e pulite Peccato che al ristorante ci sia solo un responsabile per l’assegnazione dei tavoli insufficiente per il gran numero di persone. La qualità della cena è stata buona. Dovrebbero migliorare la competenza del personale. Inoltre con tanti spazi sia al chiuso che all’aperto dovrebbero organizzare uno spogliatoio per il cambio di abiti. Il bagno non è luogo idoneo ne per aprire una valigia ne per sedersi.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel villaggio, ben tenuto, servizi efficienti, buona cucina e pasti abbondanti. Il personale si è dimostrato sempre gentile e disponibile. Camera spaziosa e pulita. Il passaggio del treno in ore notturne non dava particolare fastidio. Unico appunto: poiché la struttura è molto grande sarebbe opportuno potenziare nei vari corridoi e gallerie la segnaletica dei vari servizi, in particolare della reception.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Per il mancato servizio non abbiamo avuto la possibilità di testarlo.
Stayed 2 nights in Sep 2019

2/10 Terrible

Antonio, Treviso

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
sei poco seguito, si mangia veramente male, check in da incubo, servizi a pagamento nonostante la quota albergo fosse di molto oltre lo standard
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019