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Grand Hotel des Alpes

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel des Alpes

Lounge
Indoor pool, pool loungers
Front of property
Exterior
Luxury Double Room, Mountain View | Living room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
  • San Martino di Castrozza Ski Area
    1 min walk
  • Paneveggio-Pale di San Martino Nature Park
    1 min walk
  • Dolomites
    1 min walk
  • Bolzano (BZO)
    107 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
In-room safe
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room, Mountain View

Highlights

Heating
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
In-room safe
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Double Room, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Luxury Double Room, Mountain View

Highlights

Heating
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
In-room safe
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View | Living area

Superior Quadruple Room, Mountain View

Highlights

Heating
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
In-room safe
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Triple Room, Connecting Rooms, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Family Triple Room, Connecting Rooms, Mountain View

Highlights

Heating
Connecting rooms available
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room Single Use, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room Single Use, Mountain View

Highlights

Heating
Fridge
TV
Private bathroom
Bidet
Hairdryer
Minibar
In-room safe
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Heating
Fridge
TV
2 bedrooms
Private bathroom
Bidet
Hairdryer
Minibar
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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Chalet Giasenei
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4.3 out of 5, Excellent, (22)
The price is AU$141
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

San Martino di Castrozza

A family-friendly stay in the heart of Primiero San Martino di Castrozza awaits you at Grand Hotel des Alpes. Within steps you'll find Dolomites and San Martino di Castrozza Ski Area. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with access to the sauna. The restaurant, La Camisela, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. Business amenities include 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, free supervised childcare and laundry facilities. Each morning free continental breakfast is offered between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Primiero San Martino di Castrozza hotel you'll find Fiemme Valley.

What's nearby

  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 km
  • Col Verde Gondola - 4 min walk - 0.3 km
  • Tognola Gondola - 17 min walk - 1.4 km
  • Passo Rolle Ski - 7 min drive - 6.7 km
  • Val Venegia - 7 min drive - 7.5 km

Getting around

  • Feltre Station - 45 min drive
  • Marco Polo Airport (VCE) - 127 min drive

Restaurants

  • ‪Osteria Pan & Vin - ‬11 min drive
  • ‪Baita Segantini - ‬3 min walk
  • ‪Pizzeria La Vecchia Fornace - ‬2 min walk
  • ‪Ristorante Pizzeria Slalom - ‬5 min walk
  • ‪Capanna Cima Comelle - ‬47 min drive

About this property

Grand Hotel des Alpes

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Hotel des Alpes helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a 24-hour health club and a sauna. Self parking is free.

This 4-star Primiero San Martino di Castrozza hotel is smoke free.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel des Alpes offers 44 accommodations with minibars and a safe. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 19 March and 22 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Weight limit: 13 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number IT022245A135SEES94

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Frequently asked questions

Is parking available at Grand Hotel des Alpes?

Yep, Grand Hotel des Alpes has a free self car park.

How much does it cost to stay at Grand Hotel des Alpes?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel des Alpes on 17 Dec 2024 start from AU$181.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Grand Hotel des Alpes?

Yep, there is an onsite spa at Grand Hotel des Alpes. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hotel des Alpes have a pool?

Grand Hotel des Alpes has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hotel des Alpes?

Grand Hotel des Alpes features a full-service spa, a 24-hour health club and an indoor pool.

Is Grand Hotel des Alpes family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Grand Hotel des Alpes is a hit with families.

Does Grand Hotel des Alpes serve breakfast?

Yep, complimentary continental breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Hotel des Alpes?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Hotel des Alpes?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel des Alpes?

Check-in begins at 4 PM. Check-out time is 10 AM.

Grand Hotel des Alpes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clay, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a mountain view
Wonderful experience. The best resteraunt in town is in the hotel, although the spa was a little less than expected, the overall experience was wonderful. The ski bus stops close by, and the parking is exceptionally convincent. Great place for a weekend getaway.

10/10 Excellent

Al & Trace, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer vacation
Only stayed two nights with breakfast. Room was great as was the hotel and staff. You won't be disappointed with this choice of hotel. Enjoy....

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Danny Skov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kvalitetsoplevelse i Dolomitterne
Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Stayed 3 nights in Jul 2024

10/10 Excellent

John de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met geweldig uitzicht op loopafstand van het centrum. Prima ontbijt
Stayed 1 night in Jun 2024

8/10 Good

Ludovica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. Camera molto ampia e comoda. Buon rapporto qualità/prezzo
Stayed 2 nights in Jun 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok, l'unica cosa l'arredamento del albergo un po' vecchio
Stayed 6 nights in Feb 2024

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto piacevole
Posto bellissimo, camera favolosa e colazione abbastanza.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel storico in buona posizione..ottimo park.Tutto il personale gentile e disponibile..buono centro benessere e colazione eccellente e varia.consigliato
Stayed 4 nights in Jan 2024

10/10 Excellent

omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appena passato tre giorni con la mia famiglia.. personale gentilissimo e disponibile a qualsiasi richiesta. Spa e piscina stupendi. Miniclub bellissimo per i bambini.. consiglio assolutamente
Stayed 3 nights in Jan 2024

10/10 Excellent

Luigi, Lecco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo l'hotel e i servizi con la spa riservata agli ospiti. Salotto bar grande e ospitale. Ottimo anche il ristorante. Ski bus di fronte al ripostiglio sci. Un'ottima scelta. Non sempre i "Grand hotel 4****" soddisfano le aspettative come in questo caso. Consigliato.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war schon oft beim Grand Hotel des Alpes. Super Service! Die Lage ist einfach unschlagbar. Immer wieder gerne, bis nächstes Jahr!
Stayed 5 nights in Jun 2023

10/10 Excellent

ANDREA

Stayed 1 night in Jan 2023

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel centrale e molto comodo. La persona che ci ha accolto al check-in, anche se a tarda serata, era molto gentile. I bagni sono assolutamente da ristrutturare, nessun drink di benvenuto, frigobar con solo due bottigliette di acqua (pessimo) nessuno snack … non lo trovo un servizio complessivo da 4 stelle e il prezzo è eccessivo rispetto a quello che la struttura offre.
Stayed 1 night in Aug 2022

10/10 Excellent

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2022

8/10 Good

Andrzej

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Mag.Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend
Es war wunderbar Essen vorzüglich Sehr schöne Umgebung
Stayed 1 night in Jul 2018

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Mikael

Liked: Cleanliness, staff & service, room comfort
Fantastisk utsikt
Lite slitet men trevligt hotell!

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell med hjälpsam perssonal
Mycket bra hotell! Tysta rum med fin utsikt.