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Hotel Luis

4.0 star property
Family-friendly ski hotel with full-service spa

Photo gallery for Hotel Luis

Balcony view
Outdoor wedding area
Junior Suite | Beach/ocean view
Front of property - evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Parking available
  • 24/7 front desk
  • Gym
The current price is AU$197
includes taxes & fees
11 Feb - 12 Feb

Explore the area

Map
Viale Piave, 20, Fiera di Primiero, Primiero San Martino di Castrozza, TN, 38054
  • Primiero Valley
    ‪1 min walk‬
  • Dolomites
    ‪3 min walk‬
  • Clarofonte Park
    ‪8 min walk‬
  • Bolzano (BZO)
    ‪90 min drive‬

Room options

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms (for 4 people)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms (for 4 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
2 bedrooms
Down duvet
Premium bedding
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Accessible

Junior Suite, Accessible

Junior Suite, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
Down duvet
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Sofa bed
Bidet
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (for 4 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (for 4 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite (for 3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (for 3 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Residence Lastei

  • Pool
  • Free WiFi
  • Gym
  • Game room
4.4 out of 5, Excellent, (59)
The price is AU$268
for 1 room
includes taxes & fees
24 Feb - 25 Feb
Residence Lastei

About the area

Fiera di Primiero

A family-friendly stay in the heart of Primiero San Martino di Castrozza awaits you at Hotel Luis. Within steps you'll find Primiero Valley and Dolomites within a short 5-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Hotel Luis, serves local cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute walk of this Primiero San Martino di Castrozza hotel include Clarofonte Park and Transacqua Church.

What's nearby

  • Primiero Valley - 1 min walk
  • Transacqua Church - 11 min walk
  • San Martino di Castrozza Ski Area - 15 min drive
  • Val Venegia - 18 min drive
  • Calàita Lake - 23 min drive

Getting around

  • Cismon del Grappa Primolano Station - 34 min drive
  • Marco Polo Airport (VCE) - 106 min drive

Restaurants

  • ‪Isola Bar - Hotel Isolabella Primiero - ‬6 min walk
  • ‪Osteria Pan & Vin - ‬2 min drive
  • ‪Bar Genzianella da Sonia - ‬4 min walk
  • ‪Brunet Hotels Iris Tressane a Tonadico - ‬9 min walk
  • ‪Bar Diana di Longo Giovanni e Giulietta SNC - ‬5 min walk

About this property

Hotel Luis

Family-friendly ski hotel with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a health club and a sauna. You'll have access to the indoor pool at a partner property. Self parking is free.

This 4-star Primiero San Martino di Castrozza hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Luis offers 30 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free ski shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hotel Luis

Things to do

  • Arcade/game room
  • Archery
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hunting
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 2:30 PM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Luis Hotel
Hotel Luis Fiera di Primiero
Luis Fiera di Primiero
Hotel Luis Primiero San Martino di Castrozza
Hotel Luis Hotel Primiero San Martino di Castrozza

Frequently asked questions

Is parking available at Hotel Luis?

Yep, Hotel Luis has a free self car park.

How much does it cost to stay at Hotel Luis?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Luis on 11 Feb 2025 start from AU$188.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Luis?

Yep, there is an onsite spa at Hotel Luis. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Luis have a pool?

Hotel Luis has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 2:30 PM to 7:30 PM.

What luxury perks are available at Hotel Luis?

Hotel Luis features a full-service spa, a health club and an indoor pool.

What makes Hotel Luis a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Luis.

Is Hotel Luis family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel Luis is a hit with families.

Does Hotel Luis serve breakfast?

Sure does, free buffet breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Luis?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Hotel Luis?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Luis?

Check-in begins at 10:30 AM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Luis?

No, pets are not allowed.

Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 28 reviews
Rating 8 - Good. 4 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Giacomo and his dad were outstanding hosts. We will definitely return on our next trip to Italy.
Stayed 3 nights in Jul 2022

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome as a big group (11), breakfast was well prepared and varied, location is perfect for the town. Thank you!
Stayed 4 nights in Sep 2021

10/10 Excellent

Financeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Eu recomendo. Super atenciosos e prontos a ajudar a qualquer momento
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gianfabio

Liked: Cleanliness
Disliked: Amenities
Non torneremo

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualche giorno di relax
Hotel gestito con professionalità,competenza e cortesia. Dalle foto su internet appare decisamente più lontano da altri edifici e costruzioni, elemento che aveva influito sulla scelta, ad ogni modo non ha avuto ricadute negative sulla qualità del soggiorno.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スイートに止まったのですが部屋も広く、設備も充実。電気ポットがなかったが無いのか聞いたらすぐに持ってきてくれてティーバックもついていた。レストランもリーズナブルな価格でおいしかった。バス停から近くてよい。スタッフも態度が大変良かった。
Stayed 5 nights in Sep 2019

10/10 Excellent

giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza. Personale gentile. SPA pulita e completa. Titolare molto disponibile. Mangiare di buona qualità. Consigliato.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

ciccio69, Alessandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEL WEEKEND IN HOTEL ELEGANTE E TENUTO BENISSIMO
Albergo vicinissimo al centro del simpatico paesino di Fiera di Primiero. Centro tipico dei paesi di montagna con molti negozi. Per chi pratica la montagna ci sono parecchie escursioni da fare dalla piu' semplice alla piu' impegnativa. In albergo l'ambiente e' molto curato, la camera una junior suit molto grande e ben tenuta. L'hotel ha un parcheggio all'aperto comodo per scaricare valigie e un garage sotto l'albergo stesso. Centro benessere non utilizzato.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gianluca, Curitiba, Brasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel, con tutti i servizi, vicino al centr
OTTIMA in tutti i sensi un centro Relax fantastico!
Stayed 1 night in Sep 2018

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati molto bene, hotel in centro paese, ottima camera, personale in sala cortese e gentile, mezza pensione all'altezza delle aspettative di un 4 stelle. Centro benessere completo ma zona relax insufficiente e musica alta per questa zona.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel vicinissimo al centro
L'albergo permette di raggiungere la zona pedonale a piedi in cinque minuti. La posizione è anche comoda per spostarsi coi mezzi del parco in quanto la stazione degli autobus è praticamente di fronte. Arredato in stile liberty. Stanza un po' piccola.
Stayed 5 nights in Aug 2017

10/10 Excellent

LINEU EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel jóia.
Ótimo atendimento......gostamos.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz Gonzaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAI PIU' !!!
Per l'anniversario di matrimonio ho prenotato camera superior dando per scontato avesse almeno una finestra:niente,solo due abbaini,la N.306!Mi assegna la N.226 con anche il balconcino ma verso la strada e quindi il sonno molto disturbato.Impazientito,il gestore ci trasferisce al N.122,assicurando che il cliente prenotato,essendo un abituale,non ne farà un problema.La stanza è piccola,con terazzino e silenziosa.Il tappeto però,pieno di polvere,lo tengo arrotolato sotto il tavolino.Per il disagio avuto penso di conciliare il prezzo variato magari con delle cene:netto e perentorio rifiuto.Abbiamo cenato solo la prima sera, perché fuori,a parità di prezzo,abbiamo gustato una miglior cucina locale,con tutto compreso.Al mio primo giudizio negativo inviato,il gestore Sg. Mario,mi telefona e,tutto indispettito e preoccupato del suo buon nome,mi sollecita a disdire subito,entro cinque minuti,invia lui un messaggio chiedendo che il mio non venga trasmesso ed assicurando che ormai mi trovo pienamente a mio agio e,con un attegiamento infantile,ridicolo e poco intelligente,giustifica la mia richiesta della finestra in camera per la mia prolungata vita in Africa!La prima colazione è abbastanza buona e varia ma dal terzo giorno scompare la frutta e,come altri clienti,ne faccio richiesta ai camerieri,sempre gentili e solerti ad ogni richiesta, bravi a passare tra i vari tavolini con spazi molto stretti e subito interessati delle eventuali prenotazioni della cena, da noi sempre delusi.

8/10 Good

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradabilíssimo...
O hotel foi nossa base para conhecermos diversas cidades...

10/10 Excellent

VALERIA, Veronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da ripetere!!!!
una settimana di vacanza con mio marito in questo posto tranquillo. L'hotel è molto confortevole e i titolari sono proprio gentili e professionali, sempre disponibili e gentili. Che dire...una vacanza da ripetere!!!!

10/10 Excellent

Bente, Norge

Liked: Staff & service, property conditions & facilities, room comfort
Hyggelig opphold på hotell Louis.
Kjempe hyggelig opphold på hotell Louis. Vertskapet var bare helt nydelige.Det samme var servitøren i resturanten.Servicen på hotellet var godt over normalen.Dyktig servitør og vertskap som gjør at man gjerne vil komme tilbake. Etter fine fjellturer i nydelig natur koste vi oss i spa avdelingen før vi inntok kveldens middag i resturanten. God mat! Nydelig salat (ikke spis for mye) Det kommer forrett, hovedrett og dessert også for en rimlig penge.

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

quintino, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo per passare belle serate in compagnia
albergo molto confortevole a conduzione familiare ,il personale si è sempre distinto in ogni momento ,la colazione è super ,le montagne dalla nostra camera ci offrivano un incantevole e meravigliosa veduta ,l'albergo è situato in una posizione strategica che dà la possibilità di fare delle belle passeggiate e poter andare in località vicine senza avere stress-

6/10 Okay

Striscia...., Padova

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Colazione e Ristorante da 2 stelle
Positiva per camere e pulizia, negativa per colazione ristorante e centro benessere.