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Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Adults-only luxury on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Sundeck
Aerial view
Junior Suite Garden View King
Balcony
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included

Explore the area

Map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James
  • Freeport Peninsula
    1 min walk
  • Sunset Beach Resort Au Natural Beach
    10 min walk
  • Montego Bay Cruise Ship Terminal
    19 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    18 min drive

Room options

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Junior Suite Garden View King

Junior Suite Garden View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Separate bathtub and shower, jetted bath, designer toiletries

Deal of the Day

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite Ocean Front Swim-Out

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout curtains
  • 108 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean Front Double

Separate bathtub and shower, jetted bath, designer toiletries

Junior Suite Ocean Front Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

Balcony

Preferred Club Junior Suite Ocean View Swim-Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout curtains
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 108 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Presidential Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout curtains
  • 178 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

On private beach
Pool
Hot tub
All-inclusive
4.1 out of 5, Very good, (1016)
The price is AU$1,089
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive. Within a 20-minute stroll, you'll find popular places like Sunset Beach Resort Au Natural Beach and Montego Bay Cruise Ship Terminal. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot springs/mineral springs and sauna. The buffet restaurant, World Cafe, serves international cuisine and is open for breakfast and lunch. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. 7804 square feet (725 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a hot tub. Free full breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 5-property class Montego Bay property, attractions include Jamaica Beaches and Doctor's Cave Beach.

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 km
  • Sunset Beach Resort Au Natural Beach - 10 min walk - 0.9 km
  • Montego Bay Cruise Ship Terminal - 19 min walk - 1.6 km
  • Montego Bay Marine Park - 7 min drive - 4.7 km
  • Doctor's Cave Beach - 14 min drive - 6.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only luxury on the beach
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

This 5-star Montego Bay property is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 7804 sq ft of conference space
  • 725 sq. m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers 350 accommodations with MP3 docking stations and DVD players. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Secrets Spa by Pevonia has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Mountain
  • Himitsu
  • Oceana
  • Portofino
  • World Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,804 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Secrets Wild Orchid Luxury
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
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Montego Bay Secrets Wild Orchid Montego Bay - Luxury Hotel
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Frequently asked questions

What is the cancellation policy at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive on 15 Dec 2024 start from AU$853.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a pool?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive.

Is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive family-friendly?

No, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive serve breakfast?

Yep, free full brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

No, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

No, only service animals are allowed.

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1015 reviews" "
Rating 8 - Good. 257 out of 1015 reviews" "
Rating 6 - Okay. 120 out of 1015 reviews" "
Rating 4 - Poor. 64 out of 1015 reviews" "
Rating 2 - Terrible. 65 out of 1015 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! The staff was great and the food was excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Hubert

Stayed 4 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2024

10/10 Excellent

Jermone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at wild orchid, but was able to go to st.James and breathless also. I had a blast. Felt completely safe while in the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicotre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy with your spouse or loved ones!
Stayed 4 nights in Aug 2024

6/10 Okay

Darien

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property was ok the first day then they stopped stocking my mini fridge with beers also blamed me for smoking in my room when I didn’t I was on the balcony so that’s $200 lost
Stayed 4 nights in Jul 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice will come again
Stayed 3 nights in Aug 2024

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay every single worker did beyond to please us. Only suggestion a better air conditioner for breakfast-buffet room
Stayed 5 nights in Aug 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property food was delicious entertainment was on point jerk chicken cart and coconut cart excellent. Many bars and pools. Views were phenomenal. Only down side, they were fixing a seawall that was damaged by a storm.
Stayed 6 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Love the friendly staff and how accessible they make things
Stayed 2 nights in Aug 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
-Upon checkin, helpdesk wasnt very helpful other than trying to sell us spa treatments or romantic dinner. -Salad dressing was runny like water. -All bar staff was great. -restaurant menus were limited other than the World Cafe (buffet) -Tablet assigned to our room did not work & IT took it & never fixed it. -Room service was over 2 hours long. Food was good but not hot. -Information on app was inaccurate as far as restaurant availability times.
Stayed 6 nights in Jul 2024

10/10 Excellent

diego f

Stayed 3 nights in Jul 2024

8/10 Good

Kimberly, Bartlett

Stayed 4 nights in Jul 2024

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The food was pretty good. I ordered room service and they did not come. Limited staff and most are rude. Conditions going down (up keep in the rooms are poor), housekeeping barely came and if they did it was very late
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenyia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I said I wouldn’t lie and say Jamaica is beautiful. The resort yes , the people yes , but right out the gates of the property. Wakes you up to reality around the world . I did see a roach on my 3rd day , I choose not to call and complain for the simple fact , it feels impossible to think there would not be one . Other than that 10/10 .. I went on my tours and everyone (americas) complained and complained about other property’s so I believe it is the best property. Many people raved about wanting to stay there but it was so expensive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aaron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Staff were very nice & friendly. Transportation was great also with a safe environment! Will definitely be back again!
Stayed 3 nights in Jul 2024

6/10 Okay

Adesuwa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
This was an OK resort, probably wouldn’t visit again. The service at the restaurants weren’t great, the staff weren’t willing to accommodate a large group despite booking reservations, took almost 2 hours to get our food. The drinks were amazing though.
Stayed 3 nights in Jul 2024

8/10 Good

Diana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and we love it.
Stayed 3 nights in Jul 2024

2/10 Terrible

Joshua

Stayed 3 nights in Jul 2024

10/10 Excellent

Izzy

Stayed 1 night in Jul 2024