Pudong Shangri-La, Shanghai

5.0 star property
Luxury Shanghai hotel in Downtown Shanghai with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pudong Shangri-La, Shanghai

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
2 indoor pools, open 6:00 AM to 11:00 PM, lifeguards on site
Exterior
Exterior
Presidential Suite (Grand Tower)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
33 Fu Cheng Road, Pudong, Shanghai, 200120
  • Shanghai World Financial Center
    5 min walk
  • Former French Concession
    11 min walk
  • The Bund
    11 min walk
  • Shanghai (PVG-Pudong Intl.)
    44 min drive

Room options

Grand Tower Premier 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Sofa bed
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Premier 2 Twin

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Sofa bed
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

River Wing Horizon Club Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

River Wing Horizon Bund Room 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Grand Tower Horizon Executive 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Tower Horizon Grand Premier Bund

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Grand Tower Skyline Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

River Wing Horizon Club Room 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Horizon Premier Suite 1 King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 94 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 1 King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 2 Twins

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 82 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

River Wing Horizon Bund Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Grand Tower Skyline Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Grand Tower Horizon Premier Suite 2Twins

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Grand Tower Horizon Premier Bund 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Specialty, River Wing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 203 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite (Grand Tower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 201 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds (Grand Tower Horizon)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (River Wing Huangpu Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 162 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Single Beds (River Wing Lujiazui Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 162 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Grand Suite (Grand Tower, Diplomat)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Egyptian cotton bed sheets
  • 148 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Executive Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Tower Executive Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

River Wing Deluxe Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

River Wing Deluxe Bund View 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Bund View 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Down duvet
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Shanghai

A luxury stay in Shanghai awaits you at Pudong Shangri-La, Shanghai. Within just a 15-minute stroll, you'll find The Bund and Shanghai Tower. Highlights at this hotel include 6 restaurants, 2 indoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, sports massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, YICAFE, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, Hot tub and steam room. Business amenities include 12 meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 5-property class Downtown Shanghai hotel include Oriental Pearl Tower and Nanjing Road Shopping District.

What's nearby

  • The Bund - 11 min walk - 1.0 km
  • Shanghai Tower - 12 min walk - 1.0 km
  • Oriental Pearl Tower - 14 min walk - 1.2 km
  • Yu Garden - 5 min drive - 4.3 km
  • Nanjing Road Shopping District - 6 min drive - 4.2 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 44 min drive

Restaurants

  • ‪桂花楼 - ‬1 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪炉边情谈 - ‬3 min walk
  • ‪Hooters - ‬2 min walk
  • ‪翡翠36酒吧 - ‬3 min walk

About this property

Pudong Shangri-La, Shanghai

Luxury Shanghai hotel in Downtown Shanghai with 6 restaurants
As a guest of Pudong Shangri-La, Shanghai, you'll find a full-service spa, 2 indoor swimming pools, an outdoor tennis court, and a health club. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. A hot tub, a steam room, and multilingual staff are also featured at the luxury Pudong Shangri-La, Shanghai.

This 5-star Shanghai hotel is smoke free.

  • 950 guestrooms or units
  • 36 levels
  • 2 buildings
  • 6 dining venues
  • Conference rooms
  • Built in 1998
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pudong Shangri-La, Shanghai offers 950 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 255 for adults and CNY 255 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Gui Hua Lou
  • Jade on 36 Restaurant
  • Sushi by YISEA
  • YICAFE
  • YISEA

Family friendly

  • 2 indoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the waterfront

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 36 floors
  • Banquet hall
  • Built in 1998
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pudong Shangri-La, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 255 for adults and from CNY 255 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La, Shanghai
Pudong Shangri La East Shanghai
Pudong Shangri-La, Shanghai Hotel
Pudong Shangri-La, Shanghai Shanghai
Pudong Shangri-La, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pudong Shangri-La, Shanghai?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pudong Shangri-La, Shanghai on 2 Dec 2024 start from AU$222.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pudong Shangri-La, Shanghai?

Onsite parking is limited.

Is there a spa on site at Pudong Shangri-La, Shanghai?

Yep, there is an onsite spa at Pudong Shangri-La, Shanghai. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Pudong Shangri-La, Shanghai have a pool?

Pudong Shangri-La, Shanghai has 2 indoor swimming pools. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai features 2 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Pudong Shangri-La, Shanghai a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pudong Shangri-La, Shanghai.

Does Pudong Shangri-La, Shanghai serve breakfast?

Yeah, buffet breakfast is served weekdays between 6:00 AM and 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pudong Shangri-La, Shanghai?

No, Pudong Shangri-La, Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Pudong Shangri-La, Shanghai?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pudong Shangri-La, Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pudong Shangri-La, Shanghai?

No, pets and service animals are not allowed.

Pudong Shangri-La, Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 759 reviews" "
Rating 8 - Good. 183 out of 759 reviews" "
Rating 6 - Okay. 62 out of 759 reviews" "
Rating 4 - Poor. 26 out of 759 reviews" "
Rating 2 - Terrible. 22 out of 759 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ying

Stayed 2 nights in Aug 2024

10/10 Excellent

ning

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location with phenomenal views from your room looking out over Shanghai. My most impressive hotel room in decades.
Stayed 1 night in Jul 2024

4/10 Poor

Justyna

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasn't ready so we were moved to the Shangrila part. Room was dark and outdated. Bathroom old, shower drain was clogged. Bed was tiny like for a little child. Overall not what one would expect from even 3 stars hotel in US. Service was excellent. Personal, friendly and helpful. Food was excellent as well. This building needs some Reno pronto...
Stayed 1 night in Jul 2024

10/10 Excellent

Ming Ling

Liked: Amenities, property conditions & facilities
Beautiful place, just next to Tv towel, which is famous tourism area. Will revisit it next time
Stayed 2 nights in Jul 2024

10/10 Excellent

Yu

Stayed 1 night in Jul 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Facility for those in wheelchairs
Excellent, the staff, from the bell boys, doormen, receptionists were friendly and helpful. It is within walking distance to the Oriental Pearl Tower, the Shanghai Tower and other interesting places. Awesome choices for breakfast and nice European afternoon tea in the luxurious high ceiling lounge. Only complain is it is not equipped to look after invalid people, especially those on wheel chairs.
Stayed 3 nights in Jun 2024

10/10 Excellent

Augustine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fantastic stay. Hotel staff were quick to provide me with replacement room when the original room was contaminated by cigarette smoke from an inconsiderate guest who'd occupied it previously. Overall, very professional and great service by service staff.
Stayed 5 nights in Jun 2024

10/10 Excellent

Helge

Stayed 2 nights in Jun 2024

8/10 Good

Alexandros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe but too noisy
Stayed 2 nights in Jun 2024

10/10 Excellent

Rohan

Stayed 6 nights in Jun 2024

10/10 Excellent

Vivian, Houston

Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Location
Stayed 2 nights in Jun 2024

10/10 Excellent

Dongyu, Chicago

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

Luyisi

Stayed 2 nights in Jun 2024

10/10 Excellent

Seungwon

Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch place!
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service
Mediocre Hotel
First of all, I wouldn't recommend staying in Pudong. Everything you're likely to do as a tourist is on the Puxie side of the river. The rooms have a dated feel to them, but the common areas of the hotel are very nice. To me the only stand out part of the hotel was the Health Club. They have a gym, jacuzzis, a Turkish sauna, a Finnish Sauna, and the pool. For an International class hotel, the level of English spoken at the hotel is virtually non-existent. We had to use Google Translate to speak to most of the staff. Check in took about 30 minutes with no line. We reserved two King rooms, but got one King room and one twin room. We didn't want to spend another 30 minutes trying to get this worked out. Whatever you do, DO NOT EAT in the Lobby Lounge. Prices are 3-4 times what you would pay outside the hotel and the food strives to be mediocre. The food isn't made anywhere nearby and will be cold or lukewarm by the time it gets to you.
Stayed 5 nights in May 2024

8/10 Good

Heng Cheong Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very accessible to metro /maglev. About 8 mins walk to hotel from metro, Lujiacui. Room facing huangpu river and walking distance to the Bund . Oriental pearl tower and Disney store are nearby. Highly recommended hotel. 👍
Stayed 3 nights in May 2024

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Love it.
Stayed 2 nights in May 2024

8/10 Good

Braj

Nothing to add all was good
Stayed 1 night in May 2024

10/10 Excellent

Xin

Stayed 2 nights in May 2024

10/10 Excellent

rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiaoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Milo is outstanding
Stayed 1 night in May 2024

10/10 Excellent

Minh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Best view in Shanghai but the building needs update. The vault wasn’t working but staff was great at fixing the issue. There’s two side of the building. Old and new tower.
Stayed 1 night in May 2024