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Camino Real Hotel & Suites Puebla

5.0 star property
Luxury hotel connected to a shopping centre in San Andrés Cholula with a full-service spa

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Bar (on property)
Interior
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
  • University Cultural Center of BUAP
    ‪17 min walk‬
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Metropolitan Auditorium
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay films

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay films

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Private kitchen

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay films

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Basic Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Down duvet
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay films

Suite, 2 Bedrooms (2 King Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

San Andrés Cholula

You'll be connected to a shopping centre at Camino Real Hotel & Suites Puebla, and within a 20-minute stroll of University Cultural Center of BUAP and International Baroque Museum. Highlights at this luxury hotel include a full-service spa, a golf course and a restaurant. .A relaxing visit to EXHALA can include deep-tissue massages, hot stone massages and mani/pedis along with access to the steam room. The restaurant, La Huerta, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and steam room. Other amenities include a free manager's reception, Wi-Fi in public areas and a conference centre. Buffet breakfast is available on weekdays between 6:00 AM and noon and on weekends between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Angelópolis hotel include Angelopolis Commercial Center and Puebla Cathedral.

What's nearby

  • La Vista Country Club - 5 min walk - 0.5 km
  • University Cultural Center of BUAP - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 4 min drive - 3.8 km
  • Estrella de Puebla Observation Wheel - 4 min drive - 4.4 km
  • Metropolitan Auditorium - 4 min drive - 4.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Luxury hotel connected to a shopping centre in San Andrés Cholula with a full-service spa
Camino Real Hotel & Suites Puebla offers its guests a full-service spa, a golf course, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a steam room, and a rooftop terrace are also featured at the luxury Camino Real Hotel & Suites Puebla. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star San Andrés Cholula hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Manager's reception (free)
  • Kid's club (free)
  • Childcare (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Camino Real Hotel & Suites Puebla offers 149 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Lobby

Camino Real Puebla Angelopolis

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,652 reviews
The price is AU$113
includes taxes & fees
9 Apr - 10 Apr
Camino Real Puebla Angelopolis

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (MXN 120 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 10:30 AM on weekends; MXN 365 for adults and MXN 190 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • La Huerta

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Golf
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 365 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 150 per stay (rates may vary)
  • Fee for wireless Internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

Is parking available at Camino Real Hotel & Suites Puebla?

Yep, Camino Real Hotel & Suites Puebla has a free self car park. Additionally there is valet parking for MXN 120 per night.

Is there a spa on site at Camino Real Hotel & Suites Puebla?

Yep, EXHALA is available for guests. You'll enjoy services like hot stone massages.

Does Camino Real Hotel & Suites Puebla have a pool?

Camino Real Hotel & Suites Puebla has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Camino Real Hotel & Suites Puebla a romantic place to stay?

Al fresco dining and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Camino Real Hotel & Suites Puebla.

Is Camino Real Hotel & Suites Puebla family-friendly?

You bet! With amenities such as a free children's club and free babysitting, as well as childcare services in the guestrooms, it's no surprise that Camino Real Hotel & Suites Puebla is a hit with families.

Does Camino Real Hotel & Suites Puebla serve breakfast?

Yeah, buffet breakfast is on offer weekdays between 6:00 AM and noon and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Camino Real Hotel & Suites Puebla?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Camino Real Hotel & Suites Puebla?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Camino Real Hotel & Suites Puebla?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Camino Real Hotel & Suites Puebla?

No, only service animals are allowed.

Is there a golf course on site at Camino Real Hotel & Suites Puebla?

Yep, Camino Real Hotel & Suites Puebla has an 18-hole golf course.

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie.rocha.bra, Los Ángeles, California.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020

2/10 Terrible

Antonio, Orlando, FL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020

2/10 Terrible

daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal de primera,resolvieron inmediatamente mi problema
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
Stayed 1 night in Feb 2020

6/10 Okay

Sergio

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Arturo

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking expensive, good cleaningness and friendly personnel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
So so hotel
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
The room was a bit neglected, as well as something dirty from the windows and the bathroom.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
Stayed 5 nights in Nov 2019

10/10 Excellent

OscarM, PUEBLA Mexico

Liked: Staff & service, amenities, property conditions & facilities
This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
Stayed 3 nights in Nov 2019

10/10 Excellent

George

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
Stayed 1 night in Nov 2019

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location was nice and restaurant/bar area was great.
Stayed 2 nights in Oct 2019