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Hampton Inn & Suites by Hilton Puebla

3.0 star property
Hotel with free breakfast, in the vicinity of University of the Americas Puebla

Photo gallery for Hampton Inn & Suites by Hilton Puebla

Terrace/patio
Lobby
Restaurant
Property amenity
Free daily self-service breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast included
  • Pet-friendly
  • Laundry
The current price is AU$94
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830
  • Metropolitan Auditorium
    ‪7 min drive‬
  • Angelopolis Commercial Center
    ‪7 min drive‬
  • Great Pyramid of Cholula
    ‪12 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

San Andrés Cholula

At Hampton Inn & Suites by Hilton Puebla, you'll be 4.9 km (3 mi) from University of the Americas Puebla and 5.6 km (3.5 mi) from Triangulo Las Animas Shopping Center. Highlights at this hotel include a complimentary breakfast, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute drive of this 3-property class Tlaxcalancingo hotel include Metropolitan Auditorium and Angelopolis Commercial Center.

What's nearby

  • University of the Americas Puebla - 5 min drive - 4.8 km
  • Metropolitan Auditorium - 7 min drive - 6.3 km
  • Angelopolis Commercial Center - 7 min drive - 5.9 km
  • Great Pyramid of Cholula - 12 min drive - 6.3 km
  • Zócalo de Puebla - 13 min drive - 11.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 27 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Cemitas las Poblanitas - ‬16 min walk
  • ‪Mi Viejo Café - ‬5 min walk
  • ‪El Brunch Breakfast & Lunch - ‬14 min walk
  • ‪Los Sabores" Cocina Mexicana - ‬13 min walk

About this property

Hampton Inn & Suites by Hilton Puebla

Hotel with free breakfast, in the vicinity of University of the Americas Puebla
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn & Suites by Hilton Puebla. Free self parking is available.

This 3-star San Andrés Cholula hotel is smoke free.

  • 120 guestrooms or units
  • 11 levels
  • Conference rooms
  • Breakfast available (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Hampton Inn & Suites by Hilton Puebla offers 120 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Andrés Cholula hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 6 September and 30 September.

Access methods

Staffed front desk

Pets

  • Pets: USD 44 per pet, per stay, plus a deposit of USD 55 per stay
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 55 per stay
  • Pet fee: USD 44 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites by Hilton Puebla?

Hampton Inn & Suites by Hilton Puebla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites by Hilton Puebla?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Puebla on 27 Apr 2025 start from AU$93.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites by Hilton Puebla?

Yep, Hampton Inn & Suites by Hilton Puebla has a free self car park.

What makes Hampton Inn & Suites by Hilton Puebla a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hampton Inn & Suites by Hilton Puebla.

Does Hampton Inn & Suites by Hilton Puebla serve breakfast?

Sure does, complimentary self-service breakfast is on offer on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hampton Inn & Suites by Hilton Puebla?

No, Hampton Inn & Suites by Hilton Puebla does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites by Hilton Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hampton Inn & Suites by Hilton Puebla?

Furry friends are welcome at Hampton Inn & Suites by Hilton Puebla, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Hampton Inn & Suites by Hilton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 449 reviews
Rating 8 - Good. 74 out of 449 reviews
Rating 6 - Okay. 10 out of 449 reviews
Rating 4 - Poor. 5 out of 449 reviews
Rating 2 - Terrible. 10 out of 449 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Serbicio
Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Stayed 2 nights in Sep 2024

10/10 Excellent

Arjunakani, schaumburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good
Stayed 2 nights in Dec 2024

10/10 Excellent

Brad

Stayed 1 night in Dec 2024

6/10 Okay

Kyesub

Stayed 1 night in Nov 2024

8/10 Good

Marcela

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda, tuxtla gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nayeli

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, excelente servicio.
Stayed 3 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosmery, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and cleaning staff was super
Stayed 7 nights in May 2024

8/10 Good

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

8/10 Good

MARBELLA, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Feb 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Mar 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave great customer service, and hotel management keeps everything tidy, overall one of the best experience I’ve had at a hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are very nice, almost new, clean, and included breakfast, which was very nice, it included fruit, juice, eggs, coffee and delicious bread. The staff is great, kind and efficient. Highly recommended hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Juan

Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new property, very modern, clean and comfortable. Also pet friendly and grass for Fido to do her business. Beds and linens very comfortable! Highly recommend. You will need to drive somewhere if you want to eat out.
Stayed 1 night in Nov 2023

10/10 Excellent

Vera J. Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Nov 2023

10/10 Excellent

Juan Antonio

This is a quiet property. It is ok to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Pecha

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en si ws excelente, al igual su personal. Lastima la ubicación alejado de todo.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Irma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Excellent customer service. I felt taken care off at all times. And when I checked out, they handed me my purse which I forgot at the restaurant and I hadn't even noticed. They kindly asked me to check if everything was in there. And yes, everything was in order. Breakfast is good and included with your reservation. If you need a taxi they have have a trustable agency.
Stayed 2 nights in Aug 2023

10/10 Excellent

Belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendliness.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a great location

2/10 Terrible

Vanesa Liana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is closed!!!! Don't book!

This hotel is closed!!!!! We couldn't stay there. We couldn't even get inside the lot, the gate is locked. A person inside the gate told us that our reservation had been moved to the MM Grand Hotel. We had to add a stop to our Uber ride to get to the MM Grand Hotel. At the MM Grand they knew nothing about our reservation. Luckily, we could book a new reservation with them. The MM Grand cost us more than we were supposed to pay at the Hampton Inn & Suites.
Stayed 2 nights in Sep 2022