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InterContinental Presidente Puebla by IHG

4.0 star property
Hotel in Puebla with 3 restaurants and full-service spa

Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
3 restaurants, international cuisine
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Pet-friendly
  • Room service
The current price is AU$144
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Zócalo de Puebla
    ‪5 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Puebla Cathedral
    ‪6 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 59 sq m
  • Sleeps 7
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Classic Room, 2 Double Beds, Club lounge access

Classic Room, 2 Double Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Bathroom

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 96 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony

Eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

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Suite, 1 King Bed, Terrace, City View | View from room

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1034)
The price is AU$103
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About the area

Puebla

At InterContinental Presidente Puebla by IHG you'll be within a 20-minute stroll of Galerías Serdán and Fuente de los Frailes. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna and hot tub. The buffet restaurant, Cocina de los Angeles, serves international cuisine. Lobby Bar is the hotel's own bar. Enjoy the 24-hour gym, kids' swimming pool and pool loungers. 189263 square feet (17583 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and noon and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Attractions within a 10-minute drive of this 4-property class Puebla hotel include Zócalo de Puebla and Angelopolis Commercial Center.

What's nearby

  • Galerías Serdán - 18 min walk - 1.6 km
  • Zócalo de Puebla - 5 min drive - 4.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km
  • Metropolitan Auditorium - 6 min drive - 6.1 km
  • Puebla Cathedral - 6 min drive - 4.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

Hotel in Puebla with 3 restaurants and full-service spa
InterContinental Presidente Puebla by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla by IHG. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 189263 sq ft of conference space
  • 17583 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video game consoles and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open selected days.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (189,263 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Puebla by IHG?

InterContinental Presidente Puebla by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on 9 Mar 2025 start from AU$143.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Puebla by IHG?

Yep, InterContinental Presidente Puebla by IHG has a free self car park and free valet parking.

Is there a spa on site at InterContinental Presidente Puebla by IHG?

Yep, there is an onsite spa at InterContinental Presidente Puebla by IHG. It has a hot tub and a sauna. You'll enjoy services like deep-tissue massages.

Does InterContinental Presidente Puebla by IHG have a pool?

InterContinental Presidente Puebla by IHG has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at InterContinental Presidente Puebla by IHG?

InterContinental Presidente Puebla by IHG features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Puebla by IHG a romantic place to stay?

A hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Presidente Puebla by IHG.

Is InterContinental Presidente Puebla by IHG family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Puebla by IHG is a hit with families.

Does InterContinental Presidente Puebla by IHG serve breakfast?

Yep, buffet brekkie is available weekdays between 6:00 AM and noon and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at InterContinental Presidente Puebla by IHG?

No, InterContinental Presidente Puebla by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Puebla by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Presidente Puebla by IHG?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at InterContinental Presidente Puebla by IHG?

Dogs are welcome at InterContinental Presidente Puebla by IHG, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 30 kg per pet.

InterContinental Presidente Puebla by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika Lorena

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Javier

Liked: Amenities
Volaris le cobran hasta la mirada el personal de mostrador muy despota con las personas que tienen necesidades especiales gracias
Stayed 7 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel, se escucha mucho el ruido en los cuartos, no servía un contacto en el baño, y la puerta del baño no cerraba bien
Stayed 2 nights in Nov 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean the only thing is that no restaurants near nothing
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT.
Stayed 2 nights in Oct 2024

8/10 Good

Tito, Folsom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and great staff support, overall an excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Daisy, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mauricio, BONITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmanuel J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JONG HOON, El Paso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good. But please check the complimentary service that other hotels genrally provide. There were No complimentary coffee & tea, bottled water in the room. No small refrigerator in the room. NO coffee potin the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. In hotel restaurant is great!
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, enough options within the property to eat, staff is very friendly and it was very good option for me during my trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia, mexico

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for furry friends!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, mexico

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con calidad, el mejor servicio a cliente y ultra pet friendly con camitas, platos y en ocasiones juguetes (ahora no le tocó a Aspen). Para mi la diferencia frente a sus competidores es que recibe con la misma alegría a humanos que a canes. Paquito, Algondo y Stephy en el restaurant te atienden de lujo. Regredo siempre. Esta ocasión me gustó que en limpieza de estacionamiento frontal han redoblado esfuerzos.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Puebla
We stayed in Puebla for some days and this hotel have us what we needed as a family. We booked two bedrooms suite. It was spacious and very clean. Service in the bar is amazing and also the food in the restaurant. All the staff is very friendly and helpful. I'll book this hotel again for our next visit.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the stay and price
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Amber

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check they don’t have an event on before travellin
Grounds are lovely so I get why one would want to have a wedding there. Unfortunately the hotel think it’s ok to be constructing metal gazebos up to after midnight and then starting again before 730am.
Stayed 4 nights in May 2024

8/10 Good

Laura Eugenia

Stayed 3 nights in Feb 2024

10/10 Excellent

Jerome

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023