2/10 Terrible
Jermaine
Travelled with family
29 July 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed in a MELIA before, in particular the Ibiza one. If you have stayed in a MELIA, you expect quality. Unfortunately, the one in Tenerife North has fallen short during my 24 hours in the north.
My family and I have a property in the South and thought it would be nice to have a change of scenery. After spending the last 10 years visiting the South, we thought it would be nice to enjoy the North.
The welcome reception is lovely, and the venue from the outside looks like you are staying at a prestigious hotel.
The things that let it down (photos attached):
1. Wires hanging off of the fuse spur, therefore the aircon unit doesn’t work.
2. Peeling cupboard ends.
3. Lock on the bathroom door is missing.
4. Safe doesn’t work.
5. Wardrobe is falling apart.
6. Shower head adjuster is broken.
7. Fridge mould
In short, the room we were given looks tired and is in much need of refurbishment.
There is a saying in England: it’s the kind of room you need to wipe your feet on the way out! To say I paid £110 (€130) for one night, when I could have stayed in the centre for a lot less and nice looking rooms (photos) I have been well and truly ripped off.
Jermaine
Stayed 1 night in Jul 2024