See all properties
Save

Blue Crystal Beach Resort

3.0 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blue Crystal Beach Resort

Exterior
Exterior
Front of property
Garden
King Suite

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Palangan, Puerto Galera, MIMAROPA, 5203
  • Puerto Galera Church
    4 min drive
  • Puerto Galera Pier
    4 min drive
  • Muelle Cross
    4 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Side Sea View

Family Room with Side Sea View

Family Room with Side Sea View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 50 sq m
  • Sea view
  • Sleeps 12
  • 8 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Bridal Suite

Bridal Suite

Bridal Suite

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 50 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for King Suite

King Suite | Terrace/patio

King Suite

Highlights

Garden
Furnished balcony or patio
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Minibar, in-room safe, individually furnished, free cots/infant beds

Deluxe Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Superior King Suite

  • Sleeps 10
  • 2 King Beds and 6 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Family Suite

  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, individually furnished, free cots/infant beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Queen Room with Sea View

  • Sleeps 2
  • 1 Queen Bed

Family Room with Sea View

  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for King Suite

Minibar, in-room safe, individually furnished, free cots/infant beds

King Suite

  • Sleeps 2
  • 1 Queen Bed

Bridal Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 12
  • 2 Queen Beds

Similar properties

Exterior
Amami Beach Resort
Spa
Pet-friendly
Free WiFi
Restaurant
3.6 out of 5, Good, (26)
The price is AU$23
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Amami Beach Resort

About the area

Puerto Galera

A family-friendly stay in Puerto Galera awaits you at Blue Crystal Beach Resort. You'll be 2.7 km (1.7 mi) from Puerto Galera Church and 2.9 km (1.8 mi) from Muelle Cross. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and mani/pedis. The restaurant, Blue Crystal Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Puerto Galera hotel, you'll be 2.9 km (1.8 mi) from Puerto Galera Pier and 3.4 km (2.1 mi) from Sabang Beach.

What's nearby

  • Puerto Galera Pier - 4 min drive - 3.0 km
  • Sabang Pier - 5 min drive - 3.6 km
  • Balatero Port - 7 min drive - 5.8 km
  • Sabang Beach - 9 min drive - 3.4 km
  • Small La Laguna Beach - 13 min drive - 3.8 km

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 169 min drive

Restaurants

  • ‪Casa Italia - ‬4 min drive
  • ‪Relax Resto - ‬5 min drive
  • ‪Food Trip sa Galera - ‬4 min drive
  • ‪Tamarind Restaurant - ‬5 min drive
  • ‪Vesuvio's Pizzeria - ‬5 min drive

About this property

Blue Crystal Beach Resort

Beachfront, with full-service spa
Blue Crystal Beach Resort offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Blue Crystal Beach Resort. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Galera hotel.

  • 15 guestrooms or units
  • 2 levels
  • 3 buildings
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1995
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Blue Crystal Beach Resort offers 15 air-conditioned accommodations with private pools and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Puerto Galera hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has couples treatment room(s). Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Crystal Restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Height-adjustable showerhead
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Private pool

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: PHP 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash and mobile payments.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Blue Crystal Beach Resort Puerto Galera
Blue Crystal Beach Puerto Galera
Blue Crystal Beach
Blue Crystal Beach Hotel Puerto Galera
Blue Crystal Puerto Galera
Blue Crystal Beach Resort Hotel
Blue Crystal Beach Resort Puerto Galera
Blue Crystal Beach Resort Hotel Puerto Galera

Frequently asked questions

What is the cancellation policy at Blue Crystal Beach Resort?

Blue Crystal Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue Crystal Beach Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Blue Crystal Beach Resort on 22 Nov 2024 start from AU$56.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue Crystal Beach Resort?

Yep, Blue Crystal Beach Resort has a free self car park.

Are there any beaches close to Blue Crystal Beach Resort?

The closest beach to Blue Crystal Beach Resort is Sabang Beach (1.7 km).

Is there a spa on site at Blue Crystal Beach Resort?

Yep, there is an onsite spa at Blue Crystal Beach Resort. You'll enjoy services like massages.

Does Blue Crystal Beach Resort have a pool?

Blue Crystal Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Blue Crystal Beach Resort a romantic place to stay?

Couples spa treatments and couples dining, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Blue Crystal Beach Resort.

Is Blue Crystal Beach Resort family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Blue Crystal Beach Resort is a hit with families.

Are there hot tubs in the rooms at Blue Crystal Beach Resort?

No, but there are private pools in the guestrooms.

Is there a free airport shuttle available at Blue Crystal Beach Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Blue Crystal Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Blue Crystal Beach Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Blue Crystal Beach Resort?

No, only service animals are allowed.

Blue Crystal Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 3 nights in Jun 2024

4/10 Poor

Bradley

Travelled with partner
Liked: Amenities
Cockroach in the bathroom. Air conditioning is not cold. Mattress is a 5” foam pad. Hotel uses very inexpensive laundry detergent that irritates the skin. I checked out after 1 night.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem in Palangan, PG! The staffs are super awesome! Please fix the clogged bath tub in Room 3. Also fix the AC as it doesn't really get cooler.
Stayed 4 nights in Mar 2024

2/10 Terrible

James

Stayed 1 night in Dec 2023

6/10 Okay

Nourollah, Santa Fe

Liked: Staff & service
Op
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEXANDER, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 nights in the King Suite and the staff here was so nice and accommodating. It's a bit older building, but the view in the mornings were spectacular! We plan on going back soon for an anniversary. Very relaxing and restful atmosphere, absolutely loved it

8/10 Good

emma

Stayed 1 night in Oct 2023

4/10 Poor

Oliver, Carnegie

Liked: Cleanliness
From arrival, the place SCREAMED scarcity. The breakfasts for example: Two eggs, two pieces of toast, two slices of ham, one slice of cucumber, a spoon size butter and jam, ONE cup of brewed coffee. That was it. Because we were booked for the “King Suite” (the top room in the property, which cost fortune), the lady who served us agreed to bring us two finger size small slices of mango. But this stroke of “kindness” stopped soon after when she explained that it costs extra. By her behaviour she obviously believed that if she is bringing us a second refill for our coffee, it counts as an amazing generosity. No soap in the bathroom of the dining room, and an old used small solid one that they did not replace for the entire three weeks we were there. You get one pack of instant coffee and one tea bag for a person, which is a part of the ridiculousness of this place. Scarcity. Every little thing, including ice, costs. The restaurant is beyond expensive. The beach is stony, and you can hardly get into the water, only during hightide. There are properties from both sides of the resorts so you can’t walk on the stony beach either. Finally, they keep the lights on the external part of the balcony, and you can’t even control it. It means mosquitos and it is hard to sleep with the lights outside. The neighbors from the other room walk through your balcony back and forth to the stairs, and there is never a sense of privacy. The water pressure is always low and often it is only warm
Stayed 20 nights in Sep 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Ow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. The location was quiet. The view was amazing since it was right next to the ocean. The staffs were great and helpful as well as friendly. Highly recommended.
Stayed 2 nights in Jul 2023

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a two week stay. A quiet place with a nice pool/garden area. Staff is friendly and responsive. Tricycles (local transport) easily available for to/return transport to Sabang. Lock box, air con, hot shower, TV w/sat, WiFi, refrigerator provided as stated. Restaurant and meals were fine. Will return when next booking a trip to PG.
Stayed 14 nights in Mar 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome week in paradise
We found Blue Crystal Beach Resort to be a very nice, peaceful place...with great staff. The room was as advertised and all staff responded quickly to all of our requests while being super friendly. The onsite restaurant served us delicious feed and was reasonable priced.
Stayed 6 nights in Sep 2022

10/10 Excellent

Donald Mack Caudle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ambiance of the place is so good.. so relaxing, and their staffs are very nice. Nothing that i didn't like
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent in providing their service. Very friendly and accommodating. However, their contacts for the day trips were not reliable. We’ve voiced our concerns and attempted to rectify it. We just accepted it as our loss in the end. The location of the resort was secluded and quite peaceful and relaxing. The sunrise view was the best.
Stayed 3 nights in Jan 2020

2/10 Terrible

SodiMichael, UK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DUPED BY MISLEADING EXPEDIA LISTING PHOTOS Will never return here & would discourage anyone from thinking about it! Reception staff uninviting, no Wi-Fi codes until went back to request, then seemed too much trouble for them. Pointless as Wi-Fi virtually unusable. Room not in grand building in photos but chalet style room along rough gravel path; impossible to wheel bags or walk properly around hotel grounds. Room size ok but had extremely noxious strong paint smell. Told decorated two weeks prior; stank of paint, wall backed on to road noisy forming hotel perimeter to continually used street. Bed hard & uncomfortable; air conditioner noisy, ineffective, badly located low to ground & next to bed. Anyone knows cold air falls, warm air rises so positioning utter stupidity. Fridge noisy, continually clicked on/off all night, impossible to sleep. Pointless kitchen & walk in cupboard with no drawers or hangings for clothes, wastes room space. Large blue tank FREE water, impossible to cool in fridge. Why not just have small bottles? Arrived late in evening, nothing else nearby as hotel in middle of nowhere, decided to chance hotel restaurant, Busy with one server. Poor woman was overrun & did her best. Average food at outrageous price. Only transport scam artist motorcycle sidecars outside hotel waiting to rip you off for short ride. Who named place Blue Crystal Beach Resort? NO BEACH waves lap on concrete retaining wall, water rocky, fit only for divers, not bathers.
Stayed 1 night in Apr 2019

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Private...Great for couples.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bye - bye
I love the place and the people there, so I went there several times - so much for starters. This time I got a room with quite a number of lush green bushes in front of it, watered twice daily lavishly. Pity of it is: That makes an ideal breeding ground for mosquitoes. And I had dozens of them in the room every night, far more than in any other room I stayed in this place so far. A mosquito net would help (none there), anti-mosquito treatment of the bushes would help (neither done nor planned to be done) - the way it is it is just a nuisance for the guest. Next thing I realized is that there was a change in the kitchen team (or maybe the cook fell heavily in love): In contrast to my stays there before the food this time was overly salty (constantly) and the quality of the food did decline noticeably - for whatever reason. Last thing I did not like at all: Groups of guests listening in the middle of the hotel garden to overly loud music all day long. One of the following days it became even better: Another group of guests having a barbecue on the premises (cleaning the raw squid they bought directly at the beach and leaving the plastic bags with the waste of that cleaning lying directly at the waterfront in the sun - that much for consideration) and were indulging in a nerve racking karaoke session that lasted for more than 10 hours. I am sorry folks, but as nice as the place and the people there might be - I was there for the last time, I think.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel great quiet location excellent for couples, staff the best you will find at any hotel and the food is exceptional , my second stay at this hotel and not my last, highly recommended
Stayed 4 nights in Feb 2019

10/10 Excellent

Terezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Axelsen, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel resort
Went there for honeymoon vacation, we had a warm welcome from the staff ond got our room upgraded to the bridal suite. Even though the hot water is sometimes cold and the beach no longer resembles an actual beach this is a greeeat place to stay for a week or longer. There is a beautiful coral reef with plenty of colorful fish just 30 meters out in the water so don't forget to bring your snorkeling equipment or you can rent it just for p100 a piece/day at the front desk. There is also a neighboring dive shop that we did not visit. I recommend walking along the road to the "beach" and start swimming from there so that you don't accidentally step on something precious. Looove this peaceful getaway place and the staff is always very polite. We'll be coming back for sure.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did enjoy my stay there - that's all I can say
This is an amazing hotel for travelers looking for a cosy place away from the hustle and bustle of the touristic hot spots. Wonderful bay, clear water, nice hotel premises with most friendly and helpful staff. The internet connection is a joke, obviously, but who needs internet in a place like this?
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND FANTASTIC STAFF
HAD A GREAT STAY FOOD EXCELLENT,ROOM EXCELLENT,STAFF EXCELLENT
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great staff, poor maintenance, awkward location.
The rooms are nice but there were maintenance problems with the bathroom. Water from the other bath room of the neighboring bathroom backed up into our bathroom both nights. We did not have anybhot water either. On the other hand, the service was lovely and very helpful. The staff were great. They were courteous, helpful and friendly, making it a nicer stay. The location was quiet but getting in and out was difficult, we needed to rent a jeep each time. Breakfasts were good, but otherwise the food was indifferent.
Stayed 2 nights in Nov 2017

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to re-visit, recommend to others!
Excellent services. Classic, clean and well maintained despite age. Excellent views by the beach. Very quiet and easy going environment.
Stayed 3 nights in Jun 2017

8/10 Good

KD, New Zealand

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet and peaceful in paradise
This is a nice resort. The staff are a great asset to the resort - extremely friendly and accommodating, with good communication skills. The location is lovely - away from the chaos in Sabang and although it isn't on a true beach, the water is great for snorkelling and the views beautiful. We were visiting with our two children and they loved it there - especially the pancakes for breakfast. We were initially placed in a large suite but unfortunately there were problems with the plumbing - shower wasn't working and very low water pressure from the tap. We were moved to another room with a view but as it was smaller we decided to also take the vacant room next door for our children. While we were happy to pay for this is was disappointing that it couldn't be offered at a discount. Unfortunately we had water problems again on our last day - cold showers in the morning. The beds were ok, not great, and overall the place could do with some updating. We would definitely stay there again and recommend it to others looking for a low key, comfortable and safe place to stay.