4/10 Poor
david d.
30 Nov 2015
Liked: Staff & service
Disliked: Cleanliness, room comfort
Below our expectations, emergency option
Our first room was moldy smelling with a window in a kind of maintenance shaft. Fortunately the staff was able to move us to a better room one floor up which was larger and not moldy smelling. However the towels and sheets are very old (not so white anymore), so there's only so much the cleaning staff can do. The pool and garden area were a bit run down. Just next to this hotel is a hostel which plays loud music from evening until around 1am, so we slept with earplugs every single night. I appreciate the efforts and friendliness of the staff, but the hotel needs major renovations to be up to EU or US 3-star standards. One plus: great location for walking to restaurants and things in the city itself.
For the price we paid we really expected a LOT more. One hint: from walking around Iguazu I think that most hotels are like that, so be prepared to pay more (e.g. a fancy hotel outside town), lower expectations and stay in a cheap hostel, or carefully read a ton of customer reviews.
