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Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience

4.5 star property
Elegant adults-only hotel on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience

2 outdoor pools
2 outdoor pools
Studio, Oceanfront (Paradise)
Restaurant
Deep-soaking bathtub, hair dryer, dressing gowns, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • All-inclusive
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Petempich Bay
    1 min walk
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Puerto Morelos Beach
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All
Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1132)
The price is AU$607
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Puerto Morelos hotel, attractions include Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 17 min drive
  • Ojo de Agua Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience

Elegant adults-only hotel on the beach
Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience also features concierge services, dry cleaning/laundry services, and a lift. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, dressing gowns and hairdryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. Parties and events are allowed on site. 

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience on 11 Nov 2024 start from AU$434.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Yep, there is an onsite spa at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience. You'll enjoy services like massages.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience have a pool?

Yep, and guests love it! Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience has 2 outdoor swimming pools.

What luxury perks are available at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with deep soaking tubs, premium bedding and espresso makers.

What makes Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience.

Is Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience family-friendly?

No, Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience is an adults-only property.

Are there hot tubs in the rooms at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

No, Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience has 5 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience?

No, only service animals are allowed.

Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 461 reviews" "
Rating 8 - Good. 107 out of 461 reviews" "
Rating 6 - Okay. 62 out of 461 reviews" "
Rating 4 - Poor. 26 out of 461 reviews" "
Rating 2 - Terrible. 17 out of 461 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quantara Oshea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service, the room, the amenities, etc. There isn't anything I can think of that I didn't like.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexa, Nashville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Great for a long weekend
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this resort at 10pm after checking out of another resort. We were extremely annoyed when we arrived and the staff was amazing. They made us feel comfortable and relax. We were pleasantly surprised at how wonderful the resort was since it was a last minute change. The rooms are modern and very nice. Although the resort is small, we found plenty activities to keep us busy. There is not a lot of late night activity but If you want a nice relaxing vacation, this is definitely the right place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesús Rogelio Olivares

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It was so peaceful and relaxing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Theresa

Stayed 4 nights in Jul 2024

10/10 Excellent

Nelsi, Manhattan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo de este hotel, por eso repito que es mi segunda vez que reservo con esta compañía. Me encanta el trato, la amabilidad del personal, la limpieza de las habitación los detalles de los restaurantes a decir verdad volvería a repetir con los ojos cerrados. Un 10/10 gracias!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmin Henriquez

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, will be returning!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

janely

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Nothing to do. No entertainment. Feels like a senior citizen facility where you’re just cooped up in a small resort. No beach access at all. Do yourself a favor and book elsewhere for a better experience
Stayed 5 nights in Jul 2024

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Due to the recent hurricane there was NO BEACH! Food options are limited, staff didn’t explain the resort credits upfront.
Stayed 3 nights in Jul 2024

6/10 Okay

matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was not good at all. It appeared as though they were way understaffed. Getting your food and drink orders took forever. The staff in the Land Shark restaurant were rude. We were there 4 nights and never got to eat at the steak house because they were so understaffed and booked up. Dining options were limited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara Ann, Dracut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place besides no beach... great food service and pools
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property.
Stayed 7 nights in Jul 2024

6/10 Okay

Adriana

Travelled with family
Just average overall
Stayed 4 nights in Jul 2024

10/10 Excellent

ANNISCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Cassidy

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Be prepared to wait! Wait for drinks, wait for assistance, wait for food. For the most part, the staff isn’t customer focused. This was a huge bummer. Only 4 restaurants (honestly only 3). But I will say, the dinners were great. The chefs and the waiter staffs at the two restaurants were the only time we felt spoiled. The resort needs more restaurants, friendly staff, and a big lesson in customer service. Two positives: my massage was great and the resort is beautiful! Note: No access to the beach. I didn’t get to walk along the beach or have access to sit on a lounge chair on the beach. We will definitely not be coming back to this resort but I’m hoping they can get it figured out since the property and rooms are so nice.
Stayed 4 nights in Jul 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent experience. No major complaints but also no big praise either. The resort its self was calm and lovely. Thinking it was an adult only resort there would be a lot more entertainment. Any other places I’ve been to has a big entertainment crew whom are putting on shows, dancing, and entertaining involving guests all day/night. The pool bar didn’t open until 10am and the lobby bar until 12pm? Hello it’s vacation you drink from sunrise to sunset. Everyone in bed/gone by 1130p-12a. They also work off a point system to get drinks and snacks from a shop and the selection in there was small. So they don’t stock your room with drinks you go use points to get them. Staff was kind but wasn’t super personable. Outside of the pool and foam party and occasionally aerobics there wasn’t much going on. Also no access to the beach. I like you have a bracelet to get into your room instead of key card. 300 room max so not very big or happening if you like to go for socializing. The restaurants were delicious so A there. We asked a handful of other guests on their thoughts, just to be sure we weren’t over critical & they shared the same just eh it’s been ok.
Stayed 4 nights in Jul 2024

8/10 Good

Reilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, but no beach and small ocean access
Stayed 5 nights in Jul 2024

10/10 Excellent

Rodrigo Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coming back soon
Stayed 1 night in Jul 2024

8/10 Good

cassio ricardo Henriques do o, hyannis

Stayed 3 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Staff & service, amenities
Getting to the property was terrible. The beach was atrocious. The pool water was disgusting and dirty because they serve taco boats in the water. There were no pool waiters. No restaurant options other than the snack bar everyday. The Landshark for dinner was subpar bar food. Italian restaurant was good when we could get in. Apparently they changed it to reservation only half way through our trip and we were not informed. So on our last night we had no dining option because the MOD Carlos refused to let our party in. We were a group of 8 and could not get any reservations even if we broke up into two separate groups. The staff is unfriendly and annoyed. It seemed more like a resort closing than a resort opening. We will NEVER visit a Margaritaville again and we take annual group trips every year. They could not care less about our issues either.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shay

Liked: Cleanliness
Very nice resort! We loved everything about it! The food, the rooms, and pools are beautiful! Warning the beach is not approachable at all from the hotel. It could be the season in July that all the sea weed took over and the water was brown. Have no other complaints besides the chef at the buffet Elizabeth was so rude and started our morning off wrong. As a chef I can understand the pressure but she has to make eggs and waffles, etc for each guest and she obviously should not be front line chef with that attitude.
Stayed 2 nights in Jul 2024

6/10 Okay

Moshe, BALTIMORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many teas in the pool or very nice. However, the food portion is extremely small and is not respecting the guests
Stayed 2 nights in Jul 2024

8/10 Good

Deandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean..Staff was the best..Wasn’t that crazy about food.If you looking for a nice get away this is the spot for you.If you looking to to party no this not the place more for couples and older people. Very hospitable
Stayed 4 nights in Jul 2024