Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
Private beach, white sand
Amber Room
Sapphire, 2 Bedrooms | View from room
Amber Room | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Hot tub
The price is AU$618
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    1 min walk
  • Spoon
    1 min walk
  • Cancun Bus Station ADO
    33 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
2 bedrooms
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

Agatha King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Agatha Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sapphire Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Sensira Resort & Spa Riviera Maya – All Inclusive. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive hotel include 3 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Inspiration Spa can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the sauna. The buffet restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free water park, free kids' club, gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a conference centre. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos hotel include Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 3 outdoor pools
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq. m of conference space
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

What is the cancellation policy at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 23 Dec 2024 start from AU$614.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive has a free self car park.

Are there any beaches close to Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Inspiration Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yep, and guests love it! Sensira Resort & Spa Riviera Maya – All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Sensira Resort & Spa Riviera Maya – All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sensira Resort & Spa Riviera Maya – All Inclusive.

Is Sensira Resort & Spa Riviera Maya – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sensira Resort & Spa Riviera Maya – All Inclusive is a hit with families.

Is there a free airport shuttle available at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, Sensira Resort & Spa Riviera Maya – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, pets and service animals are not allowed.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 902 out of 1551 reviews" "
Rating 8 - Good. 335 out of 1551 reviews" "
Rating 6 - Okay. 149 out of 1551 reviews" "
Rating 4 - Poor. 81 out of 1551 reviews" "
Rating 2 - Terrible. 84 out of 1551 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amador, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all kinds of amenities and personal attention, very impressed by the place. From the minute you arrive, you are treated as royalty, wet towels, valet parking, gourmet restaurant (need reservations). The Infinity pools, are top notch, they have an adults only pool. I can't say enough about the place. the Entire staff was just awesome!.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Teresa

Stayed 6 nights in Aug 2024

10/10 Excellent

Ephram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Aug 2024

10/10 Excellent

Lorenc

Stayed 7 nights in Aug 2024

8/10 Good

Marilyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Dylan Benson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family with 4 kids. Plenty!!! of kids activities. Tons of fun at the pool area with entertainment team. Staff is extremely friendly and very helpful with anything you need. We have a variety of personalities with our kids, one is super shy, quiet, and reserved, one knows no stranger in life, one loves video gaming and other games like air hockey, and things, and one who wants to do anything and everything for the experience. This resort has something for absolutely anyone and everyone! The late night shows are in an area where the sound can be as loud as they want, without bothering people who like to end the night early. Night club for adults to have fun, kids club that all of our kids LOVE! And plenty of other adult and kid activities. You will never be board or uncomfortable. There are so many reviews in regards to the food… I’m here to say, let not your heart be troubled. This place has amazing food and lots of choices on their menus. Our favorite was the breakfast buffet. The snack bar/ coffe shop for lunch, and we never got anything we didn’t like from any of the other locations. The late night kiosko snack bar was perfect for late night snacking. We have a very picky eater in our family and we never had a problem finding something at any time. Our personal opinion on the other reviews regarding bad food, I think they are beyond picky or are perfectionists, or something of the sorts. This place serves many people with great food quality. We will absolutely be back again
Stayed 7 nights in Sep 2024

10/10 Excellent

Kerlange C

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful site! The buffet had limited options but food was gpod!
Stayed 5 nights in Aug 2024

4/10 Poor

Pinmei

Disliked: Cleanliness, staff & service, property conditions & facilities
beach side dirty
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and all the staff were exceptional. We were there in what was considered low season so it was quiet but still excellent service and facilities. The kids provision was far better than we expected (kids club, soft play, kids pool, mini cinema, trampolines, games room, mini golf). Food and drink quality was great - a la carte restaurants fantastic. The team / staff could not do more for you. We had to extend our stay twice due to medical reasons and they were nothing but accommodating. Great little beach with soft white sand. Great for sandcastles. Seaweed issue / but they’re doing what they can with that - it is the same is all resorts in the area. Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nekia

Stayed 5 nights in Jul 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Iris, TORONTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 6 nights in Aug 2024

8/10 Good

Dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property except the restaurants. There were 5 available but theyre never open at the same times. The buffett is best but only open breakfast and lunch gaurnetted. The other 4 restaurants would be closed breakfast and lunch. Then when dinner comes you will have an option of 3 or 4 of them. Which is do able but inconvenient if you dont like one or two of the restaurants. Its also note worthy that they restaurants only have 2 or 3 dishes to choose from. Not a full restaurant menu. But other than that we loved the resort for the price. Very nice. Wonderful staff. We really enjoyed it. Just wish we had known beforehand.
Stayed 7 nights in Jul 2024

10/10 Excellent

Karan Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, had an excellent trip probably by far. Best vacation I’ve ever had. Staff was friendly. Food was excellent besides Mexican you don’t really get true Mexican food. Drinks were good a lot of stuff to do wish I stayed longer. room was absolutely beautiful our butler Rodrigo made this trip 10 times better super nice humble guy definitely deserves a raise always there whenever we need something or willing to help out
Stayed 8 nights in Jul 2024

10/10 Excellent

Regina Marie

Travelled with family
Liked: Amenities
Beautiful people great service will definitely go again
Stayed 6 nights in Aug 2024

10/10 Excellent

Omair Arif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, ambiance is really great, staff are friendly, perfect for family.Me and my enjoy so much...
Stayed 3 nights in Aug 2024

10/10 Excellent

Liliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel service don’t like beach
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Again!
Enjoyed stay once again! Sensira is so secluded, relaxful, & great for families. It is now the down season, yet the staff is extremely helpful & kind. The scents of the lobby & other areas of the resort put you at peace. The view is beautiful & the many pools make the complex easy to navigate. It is safe & easy to keep track of your children. There are so many cool hidden spaces along with bars that need to be used more. Only disappointment was not having the dinner buffet open. The restaurants are good, but the choices in the past of the dinner buffet was amazing. Staff were extremely helpful & kind helping my family celebrate our wedding anniversary.
Stayed 4 nights in Aug 2024

10/10 Excellent

maria rebeca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love the resort, the only thing was that there was a lot of seaweed and we couldn’t use the beach. Love the staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed this resort! It was clean, the staff was very friendly, the food was good, the resort was very quaint and not overly busy. Would definitely go back again.
Stayed 7 nights in Aug 2024

8/10 Good

Jessica Absher David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Nekia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a a surgical procedure during my stay. The butler and conceriege staff went above and beyond to bring several of the nightly dinner experiences to me since I was unable to get out. In addition the staff went above and beyond just going the extra mile in order for me to enjoy my stay.
Stayed 5 nights in Aug 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The areas for the children were great
Stayed 4 nights in Aug 2024