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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
Amber Room
View from room
Sapphire, 2 Bedrooms | View from room
Private beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot tub
  • All-inclusive
  • Laundry
The price is AU$630
includes taxes & fees
14 Feb - 15 Feb

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Sensira Resort & Spa Riviera Maya – All Inclusive. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Inspiration Spa can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the sauna. The buffet restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free water park, free kids' club, gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a conference centre. There's also the convenience of free self parking. .Within a 30-minute drive of this 4.5-property class Puerto Morelos hotel, attractions include Moon Palace Golf Club and Ventura Park Cancun.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 3 outdoor pools
Some rates at Sensira Resort & Spa Riviera Maya – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq. m of conference space
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.32 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

What is the cancellation policy at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 14 Feb 2025 start from AU$624.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive has a free self car park.

Are there any beaches close to Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Sensira Resort & Spa Riviera Maya – All Inclusive is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, Inspiration Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yep, and guests love it! Sensira Resort & Spa Riviera Maya – All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Sensira Resort & Spa Riviera Maya – All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sensira Resort & Spa Riviera Maya – All Inclusive.

Is Sensira Resort & Spa Riviera Maya – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sensira Resort & Spa Riviera Maya – All Inclusive is a hit with families.

Is there a free airport shuttle available at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, Sensira Resort & Spa Riviera Maya – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, pets and service animals are not allowed.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 925 out of 1650 reviews" "
Rating 8 - Good. 361 out of 1650 reviews" "
Rating 6 - Okay. 168 out of 1650 reviews" "
Rating 4 - Poor. 91 out of 1650 reviews" "
Rating 2 - Terrible. 105 out of 1650 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abiola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ashok

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Stayed 4 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nekia

Liked: Cleanliness, amenities
Amazing all the way around
Stayed 7 nights in Jun 2024

4/10 Poor

Tatyana

We went there for 10 night total group of 16 people 8 kids and 8 adults and thats the most boriest hotel ever, there is no kids activities, food are same for breakfest and lunch no buffet on dinner which is did not mention on their we site if you like quite place then this hotel is for you staff and personel no comments they are the best
Stayed 10 nights in Oct 2024

10/10 Excellent

Shaylynn

Great for family vacation
Stayed 4 nights in Jul 2024

2/10 Terrible

Lexus

Stayed 4 nights in Oct 2024

6/10 Okay

Justin

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Rahel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great hotel!!! Great for traveling with little kids, loved the little water park, many activity options for kids. Everyone was very nice!!! Offered room cleaning every day. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our time at Sensor, staff were excellent, food was excellent with a good variety. Hotel was immaculate, our room as immaculate and the bed was so comfortable, in fact best bed we have ever slept in ever during any vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
This is a pretty nice resort, however a few complaints: The children’s club simply wasn’t what it was the last time we visited. Also, the food is no bueno
Stayed 7 nights in Sep 2024

10/10 Excellent

Ngoc Anh Thi, New albany

Travelled with family
Liked: Cleanliness, staff & service
Oliver Ochor in the Pool Service made the best latte He’s super nice sweet amd friendly The staff are amazing super friendly and accommodating but the resort needs to offer more activities at night and during the day, also more dining options Other than that everything is good!
Stayed 6 nights in Sep 2024

6/10 Okay

Diana

Travelled with family
Liked: Amenities
Resort infrastructure is beautiful and it has a lot of potential to be rated higher but needs lots of maintenance. No A.C in hallways or common areas like the lobby, game rooms, etc. Or if there is A.C it didn’t not work properly the 4 days we stayed. Lots of areas of the kids which in theory is great but need lots of cleaning and maintenance. Waterpark for kids is great and was the favorite spot for our kids. Staff ja very friendly and attentive. Food was very good in quality and presentation. We went on a low season week so there was not much going on. Room service was quick and always on point.
Stayed 4 nights in Sep 2024

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gf
Stayed 5 nights in Aug 2024

2/10 Terrible

Timothy

Stayed 7 nights in Sep 2024

2/10 Terrible

jeremy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia needs to update food court options and bar options. There were several food places not open. Very very limited food options. Only one place for food was open for breakfast all 6 days. In 6 days the dining options mexican restaurant only open 1 day, steakhouse dining 1 day. This leaving us only 1 option for dinner except 2 nights there were only 2. Buffet was closed for remodling. Elevators not working most ot the time. Very short staffed not very quick to clean up beach clutter. Tennis court closed. Mini golf was in poor condition.
Stayed 6 nights in Sep 2024

4/10 Poor

Lakeisha, Laurel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Chitvan Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Amador, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all kinds of amenities and personal attention, very impressed by the place. From the minute you arrive, you are treated as royalty, wet towels, valet parking, gourmet restaurant (need reservations). The Infinity pools, are top notch, they have an adults only pool. I can't say enough about the place. the Entire staff was just awesome!.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Teresa

Stayed 6 nights in Aug 2024

10/10 Excellent

Ephram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Aug 2024

10/10 Excellent

Lorenc

Stayed 7 nights in Aug 2024

8/10 Good

Marilyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Dylan Benson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family with 4 kids. Plenty!!! of kids activities. Tons of fun at the pool area with entertainment team. Staff is extremely friendly and very helpful with anything you need. We have a variety of personalities with our kids, one is super shy, quiet, and reserved, one knows no stranger in life, one loves video gaming and other games like air hockey, and things, and one who wants to do anything and everything for the experience. This resort has something for absolutely anyone and everyone! The late night shows are in an area where the sound can be as loud as they want, without bothering people who like to end the night early. Night club for adults to have fun, kids club that all of our kids LOVE! And plenty of other adult and kid activities. You will never be board or uncomfortable. There are so many reviews in regards to the food… I’m here to say, let not your heart be troubled. This place has amazing food and lots of choices on their menus. Our favorite was the breakfast buffet. The snack bar/ coffe shop for lunch, and we never got anything we didn’t like from any of the other locations. The late night kiosko snack bar was perfect for late night snacking. We have a very picky eater in our family and we never had a problem finding something at any time. Our personal opinion on the other reviews regarding bad food, I think they are beyond picky or are perfectionists, or something of the sorts. This place serves many people with great food quality. We will absolutely be back again
Stayed 7 nights in Sep 2024