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Laguna Shores Resort

3.0 star property
Family-friendly fun on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Laguna Shores Resort

Exterior
Standard Single Room, 1 King Bed, Balcony, Pool View | Terrace/patio
Standard Single Room, 1 King Bed, Balcony, Pool View
Standard Single Room, 1 King Bed, Balcony, Pool View | Bathroom
Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Housekeeping
  • Spa
  • Hot tub
  • Air conditioning

Explore the area

Map
1 Laguna Shores, Puerto Peñasco, SON, 83550
  • Bonita Beach
    ‪18 min drive‬
  • El Malecón
    ‪23 min drive‬
  • Competition Hill
    ‪27 min drive‬
  • Puerto Penasco, Sonora (PPE-Puerto Penasco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Balcony, Pool View

Standard Single Room, 1 King Bed, Balcony, Pool View

Standard Single Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
  • 28.90 sq m
  • Sleeps 2
  • 1 King Bed

Family Villa, 3 Bedrooms, Patio, Ocean View

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 167 sq m
  • Lagoon view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Family Condo, 1 Bedroom, Balcony

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds, Pool View

Standard Double Room, 2 Queen Beds, Pool View

Standard Double Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
Pillow-top bed
  • 28.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
Pillow-top bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 King Bed, Hot Tub, Pool View

Standard Single Room, 1 King Bed, Hot Tub, Pool View

Standard Single Room, 1 King Bed, Hot Tub, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
  • 28.90 sq m
  • Sleeps 2
  • 1 King Bed

Family Condo, 2 Bedrooms, Balcony, Sea View

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 98 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Condo, 3 Bedrooms, Balcony, Sea View

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 102 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Family Villa, 2 Bedrooms, Balcony, Ocean View

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 153 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Front of property

Playa Bonita

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1004)
The price is AU$125
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Playa Bonita

About the area

Puerto Peñasco

A family-friendly stay in Puerto Peñasco awaits you at Laguna Shores Resort. You'll be 14.7 km (9.1 mi) from Bonita Beach and 15.7 km (9.7 mi) from Rodeo Drive Cholla Mall Curios. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering can include massages and facials along with aromatherapy and reflexology. The fine-dining restaurant, Infusion del Golf, serves Mexican cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Laguna Shores hotel include El Malecón and Competition Hill.

What's nearby

  • Bonita Beach - 18 min drive
  • Rodeo Drive Cholla Mall Curios - 19 min drive
  • El Malecón - 23 min drive
  • Plaza del Malecón - 23 min drive
  • Mirador Beach - 32 min drive

Restaurants

  • ‪Wrecked at the Reef - ‬22 min drive
  • ‪Diegos Tiki Bar - ‬19 min drive
  • ‪Banditos - ‬18 min drive
  • ‪JJ's Cantina - ‬25 min drive
  • ‪Xochitl's Cholla Café - ‬25 min drive

About this property

Laguna Shores Resort

Family-friendly fun on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Laguna Shores Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available. A complete renovation of Laguna Shores Resort was completed in March 2021.

Smoking is allowed in designated areas at this 3-star Puerto Peñasco hotel.

  • 25 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Laguna Shores Resort offers 25 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Infusion del Golf

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • Spa tub
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Living room
  • Mini golf
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Laguna Shores Resort Security Booth]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Laguna Shores Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Laguna Shore Resort Puerto Penasco
Laguna Shore Puerto Penasco
Laguna Shores Resort Hotel
Laguna Shores Resort Puerto Peñasco
Laguna Shores Resort Hotel Puerto Peñasco

Frequently asked questions

Is parking available at Laguna Shores Resort?

Yep, Laguna Shores Resort has a free self car park.

Are there any beaches close to Laguna Shores Resort?

The closest beach to Laguna Shores Resort is Bonita Beach (9.1 km).

Is there a spa on site at Laguna Shores Resort?

Yep, there is an onsite spa at Laguna Shores Resort. You'll enjoy heaps of services like facials and body treatments.

Does Laguna Shores Resort have a pool?

Laguna Shores Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Laguna Shores Resort?

Laguna Shores Resort features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Laguna Shores Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Laguna Shores Resort.

Is Laguna Shores Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Laguna Shores Resort is a hit with families.

Is there a free airport shuttle available at Laguna Shores Resort?

No, Laguna Shores Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Laguna Shores Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Laguna Shores Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Laguna Shores Resort?

No, pets and service animals are not allowed.

Laguna Shores Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 754 reviews" "
Rating 8 - Good. 160 out of 754 reviews" "
Rating 6 - Okay. 100 out of 754 reviews" "
Rating 4 - Poor. 48 out of 754 reviews" "
Rating 2 - Terrible. 81 out of 754 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
This hotel is a few changes away from being absolutely awesome. Great value overall from room to restaurant. The place does look like the pictures. The pool is nice, but not heated (great in summer, a little chilly in October). The beach is extremely tide dependent, and can right outside the resort or miles away in the low tide. Great for collecting shells or sea creatures, we found a beautiful sandy beach just a short walk north during the high tide. It's a little remote, but a good value overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home
7th time here. Just as good as the first. Staff is like family now
Stayed 2 nights in Oct 2024

10/10 Excellent

Viva La

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool needs a little work, but other then that the property is beautiful and the staff is amazing, and so nice.
Stayed 2 nights in Oct 2024

8/10 Good

Karina

Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is mainly for adults wanting peace and quiet. Not to much to do and town is about 15 min away. It’s quiet and very well manicured with only a few things to do. Mainly relax. We enjoyed it very much.
Stayed 3 nights in Sep 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Yatta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I ended up leaving the first night we got there. My friends and I didn’t stay at this place, we ended up getting a different place call Playa Bonita which was wayyyyyyy better. First thing first, the place is far away from everything! It’s approximately 25-30mins away from bars, restaurants, activities, entertainments… Secondly, the staff were very rude and inconsiderate. There’s one elevator and I asked for my room to be on the 1st floor due to my friend and I having health issues/knees problems, and the staffs at the front desk rudely dismissed us and weren’t considerate of our request. Thirdly, we managed to check out the room and the room were not as describe. Different in person than on the internet/Expedia. We stayed in the room for about an hour looking for another location to book, and while in the room, we noticed mosquitoes and flies flying around the room. The room also didn’t have a microwave, dirty windows and beds pillow cases and sheets were dirty. And lastly, when we turn in the sink water, it was coming out brown. Overall, this place was not suitable for our stay and we ended up leaving after we found a different place to stay, which was Playa Bonita Resort. Top tier service at Playa Bonita. Loved everything about it!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place.
Great place to stay
Stayed 3 nights in May 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is great. But no beach side accessible for me and my 2 infants. The sea water only gets close for about 2 hours twice a day. I guess it has to do with the moon. Ended up driving to playa Bonita to enjoy the beach and sea water. Another detail in the hotel: In order to enjoy their main amenities,; one has to drive with in the property. It’s too hot to walk and even harder with infants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. We felt safe and the amenities were incredible. Excellent resort to be with family!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Lots of construction in the area, thats why we gave it a 3 for surrounding area. A microwave in the room would be nice. Better menu, same everyday. Not knowing anything about the area, we were not thrilled about the tide having to come in a mile or so everyday to make this waterfront property. Little deceiving. Staff was the highpoint. The pool was great. Should try harder about getting rid of all the bees. I saw a ground Squirrel take a french fry off a plate that was going out to a customer... yikes.
Stayed 7 nights in Jul 2024

8/10 Good

francisco javier

Stayed 2 nights in Jul 2024

2/10 Terrible

Paige

Travelled with partner
Disliked: Staff & service, property conditions & facilities
They did a bait and switch, charged more, then after we went to the 3 bedroom they came back and said we needed to move to a 2 bedroom. So unprofessional
Stayed 4 nights in Jul 2024

6/10 Okay

Eduardo

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Been commimg here for 4 years in a row already and sadly every year quality decreases in this place, the idea is good but a change in management or rules seems needed. I have to say that every single staff member here is awesome. 1. The pool bar closes at 6pm now, they take away the music and dont offer drinks anymore, this is very disrespectful for the people that's at the pool after 6pm, if you are going to do that at least allow people to bring their own drinks and music. 2. Lighting in the pool after 6 is needed. 3. Pool cleaning needs a lot of improvement. 4. Bedrooms infested with drain flies 5. We are in 2024 , by now we all know how timeshare work and or fractional shares, and we know they are useless,either offer something better and respect it or once we say know leave us alone and let us enjoy our vacations. Again place is good but changes are needed asap...
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest and have a good time
Stayed 3 nights in Jul 2024

4/10 Poor

Manuela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room, no service on the rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joceline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful as are the rooms - though they aren’t soundproof as advertised - the family above us had littles that were constantly moving around furniture. I would suggest placing families in the lower levels - it’ll be easier for them too since there aren’t any elevators. I would also suggest placing more bilingual employees in the staffing areas that have the most interaction with guests - I only visited the activities center once and we had to use Google translate - which I don’t mind personally but English is clearly listed under the languages spoken section so it’s implied that those types of employees are more multi-lingual than they actually were. I booked my stay through Expedia and really did not like being bombarded with a sales pitch for vacation ownerships right at check in - this information was not listed anywhere in the property descriptions on Expedia. The incentives are great though, as was the person who signed us up for the property tour was also I was just a bit blindsided. I also wished there were more options on the dinner menu. It’s also very expensive - but worth it - everything I ate there was amazing - but a kids menu would be beneficial and some more affordable choices - primarily for the families staying longer term given how far the property is from the city. Overall our stay was amazing and we had a wonderful time!
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

2/10 Terrible

Demetrius

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Horrible experience
There were certain staff members who assumed we didn’t speak Spanish because we are black and called us out of our names and suddenly felt stupid when we talked back in Spanish. Zero music can be played from your room after 10 but people can be screaming inside there room and nothing be done. They say the beach is right out the door but they fail to tell you the tides only come close during 2pm-4pm, otherwise the tides are 4 miles away.
Stayed 3 nights in Jul 2024

2/10 Terrible

Ruby

Liked: Cleanliness, property conditions & facilities
The property is really far from the city its like a 30 min drive, when we went the tide was low so there was no ocean. They have a lot of rules and only one restaurant that is very expensive. Only stay here if you are planning just to be in the hotel and pool.
Stayed 4 nights in Jul 2024