2/10 Terrible
suzanne s.
5 Sept 2024
Disliked: Cleanliness
DOG HAIR ON BEDS. POOR COMMUNICATION FROM OWNER
I have stayed at Tessoro for the for years; this was my first time renting condo 703 and I was disappointed. The first day of our trip was cleaning the condo. The beds had a huge amount of dog hair on all sheets, comforters and pillowcases We had to strip the sheets from all beds and use our own. The bathrooms had urine stains all over the toilets and noticeable hair around the seat. It seemed the condo had not been properly cleaned in a while. The fridge had a horribly strong fish smell. When I tried to communicate with the owner, I was greeted with condescending remarks instead of an answer to my question. I love Tessoro and cannot say enough good things about the onsite staff and outdoor facilities. I will continue to stay at Tessoro and would recommend the resort, but you will be doing a lot of self-cleaning to the whole condo if you stay in 703.
suzanne s.
Stayed 3 nights in Aug 2024