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Emotions by Hodelpa Puerto Plata

4.0 star property
Stylish hotel on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emotions by Hodelpa Puerto Plata

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
On the beach, white sand, sun-loungers, beach umbrellas
Nightclub

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is AU$349
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Playa Dorada, Puerto Plata, 57000
  • Playa Dorada Golf Course
    6 min walk
  • Playa Dorada
    12 min walk
  • Lorilar Ranch
    6 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    26 min drive

Room options

View all photos for Adults Only Jr. Suite 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 2 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 2 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 2 Queen Beds

View all photos for Adults Only Jr. Suite 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 3 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 2 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 3 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 3 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

View all photos for Habitacion Superior 1 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Adults Only Room 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 1 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 3 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 1
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 1 Pax + 3 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 3 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Out 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 1 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 4 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 4 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 4 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 4 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 2 Queen Beds

View all photos for Adults Only Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 2 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Room 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 3 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Out 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 2 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swim Out 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 3 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Jr. Suite 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 1 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • 2 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 1
  • 2 Queen Beds

View all photos for Habitacion Superior 3 Pax +1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 3 Pax +1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax + 1 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 3 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax + 2 Chd

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 2 Queen Beds

Room Junior

  • Sleeps 2
  • 1 Single Bed and 2 Double Beds

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 3
  • 2 Double Beds

Room Premium

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds

Room Junior

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

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About the area

Puerto Plata

A family-friendly stay in Puerto Plata awaits you at Emotions by Hodelpa Puerto Plata. Within just a 15-minute stroll, you'll find Playa Dorada and Playa Dorada Golf Course. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Evolution Spa can include massages along with access to the sauna. The restaurant, Amici, serves Italian cuisine and is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and kids' club. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Playa Dorada hotel include Malecón De Puerto Plata and Cofresi Beach.

What's nearby

  • Playa Dorada Golf Course - 6 min walk - 0.6 km
  • Playa Dorada - 12 min walk - 1.1 km
  • Embassy of the United States Dominican Republic - 7 min drive - 6.5 km
  • Malecón De Puerto Plata - 8 min drive - 7.2 km
  • Puerto Plata Cable Car - 9 min drive - 8.6 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 26 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬7 min walk
  • ‪MAURO’S - ‬4 min drive

About this property

Emotions by Hodelpa Puerto Plata

Stylish hotel on the shore with 3 outdoor swimming pools
Some rates at Emotions by Hodelpa Puerto Plata are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Emotions by Hodelpa Puerto Plata, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a sauna.

Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.

  • 425 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Nightclub
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Emotions by Hodelpa Puerto Plata offers 425 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada

Frequently asked questions

What is the cancellation policy at Emotions by Hodelpa Puerto Plata?

Emotions by Hodelpa Puerto Plata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emotions by Hodelpa Puerto Plata?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Emotions by Hodelpa Puerto Plata on 24 Nov 2024 start from AU$349.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Emotions by Hodelpa Puerto Plata?

Yep, Emotions by Hodelpa Puerto Plata is a short 12-minute walk from Playa Dorada. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Emotions by Hodelpa Puerto Plata?

Yep, Evolution Spa is available for guests. You'll enjoy services like massages.

Does Emotions by Hodelpa Puerto Plata have a pool?

Emotions by Hodelpa Puerto Plata has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Emotions by Hodelpa Puerto Plata?

Emotions by Hodelpa Puerto Plata features 3 outdoor pools, a full-service spa and a nightclub.

Is Emotions by Hodelpa Puerto Plata family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Emotions by Hodelpa Puerto Plata is a hit with families.

Is there a free airport shuttle available at Emotions by Hodelpa Puerto Plata?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Emotions by Hodelpa Puerto Plata?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emotions by Hodelpa Puerto Plata?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emotions by Hodelpa Puerto Plata?

No, pets are not allowed.

Is there a golf course on site at Emotions by Hodelpa Puerto Plata?

There isn't one on site, but Playa Dorada Golf Course is a short 6-minute walk away.

Emotions by Hodelpa Puerto Plata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 93 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

ghislane, Bronx

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Beautiful beach! At the resort staff was rude except the bartenders and the food was cold at the buffets.
Stayed 1 night in Aug 2024

2/10 Terrible

YeChan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Aleyda peralta de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Eduardo

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and really good food
Stayed 1 night in Aug 2024

4/10 Poor

Cruz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No regreso mas a ese hotel
Mi experiencia fue terrible, al llegar y al salir la cerradura de la puerta de la habitacion no habria y tuve que esperar mucho tiempo porque 5 personas no podian abrirla y al salir ocurrio lo mismo. Con un calor insoportable esperando en el pasillo del hotel. Eso es inconcebible en el hotel mas caro de Playa Dorada. Ademas la comida fue muy mediocre
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good recommend
Stayed 6 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and go out of their way to make you feel welcome. The food is great and always well spiced. It would be nice if this property had another bar in the lobby area and if they would invest in carrying higher quality liquor including international drinks.
Stayed 3 nights in Aug 2024

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The buffet food was mediocre at it best, the food at the restaurants you have to reserve in advance was ok, the Oregano restaurant was the best, there is absolutely no drinks on the bars that you can enjoy, the worse piña colada I ever had in my life, the color was a dark white, I stay on the room with a swim out pool, they cleaned it every day, they did a good job in that respective area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Osmany, Saint Cloud

Liked: Cleanliness, staff & service, amenities
Menu could be better.
Stayed 7 nights in Jun 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty and relax
Stayed 3 nights in Aug 2024

6/10 Okay

Andres, Carteret

Stayed 2 nights in Aug 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay in July 2024
The Good: Clean room, comfy bed and pillows, renovated bathroom, friendly staff. Not so good: Entertaiment, shows were kind of boring. Buffet with limited choices. Bad: I arrived to the hotel at 2:00pm after a long road trip from Santo Domingo the family was tired and hungry. We were informed that we had to wait until 3:00 pm to have access to the hotel facilities or pay $10 per person in order to eat. First time after visiting many all inclusive resorts in DR and Cancun... I paid the money, by the way, no receipt.
Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Travelled with family
The bar in the pool was closed i don’t like
Stayed 3 nights in Aug 2024

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
The food is acceptable. There should be more supervision on the room set up to receive new guest. There was not toilet paper upon arrival.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yanet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who works there are really nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, but I want to take this moment to give a special thank to Diosmeris for her great job and action.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sury

Stayed 3 nights in Jul 2024

6/10 Okay

Marielba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Safiya

Liked: Staff & service
Stayed 4 nights in Jul 2024