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Four Points by Sheraton Palawan Puerto Princesa

4.0 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Palawan Puerto Princesa

On the beach, white sand, sun-loungers, beach towels
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Lobby lounge
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$288
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
Sabang Beach, Brgy. Cabayugan, Puerto Princesa, Palawan, 5300
  • Sabang Beach
    1 min walk
  • Sabang Boat Terminal
    1 min walk
  • Sabang Mangrove Forest
    10 min walk

Room options

Superior Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

Outdoor pool, free pool cabanas, pool umbrellas

Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Pool View

Outdoor pool, free pool cabanas, pool umbrellas

Superior Room, 2 Double Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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4.4 out of 5, Excellent, (233)
The price is AU$253
for 1 night
includes taxes & fees
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About the area

Puerto Princesa

A family-friendly stay in Puerto Princesa awaits you at Four Points by Sheraton Palawan Puerto Princesa. Within a 20-minute stroll, you'll find Sabang Mangrove Forest and Puerto Princesa Subterranean River National Park. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, body treatments and aromatherapy. The restaurant, Evolution, is open for breakfast, brunch, lunch and dinner. Pool Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the region of this 4-property class Puerto Princesa hotel include Honda Bay and Nagtabon Beach.

What's nearby

  • Sabang Beach - 1 min walk - 0.1 km
  • Sabang Boat Terminal - 1 min walk - 0.2 km
  • Sabang Mangrove Forest - 10 min walk - 0.9 km
  • Puerto Princesa Subterranean River National Park - 20 min walk - 1.7 km
  • Honda Bay - 62 min drive - 61.2 km

Getting around

  • Puerto Princesa (PPS) - 123 min drive

Restaurants

  • ‪Gusto Grill & Restaurant - ‬2 min walk
  • ‪Dab Dab Beach Resort - ‬1 min walk
  • ‪Del Cusina Restaurant - ‬4 min walk
  • ‪Hill Myna Restaurant - ‬5 min walk
  • ‪Cacaoyan Forest Park Restaurant - ‬3 min drive

About this property

Four Points by Sheraton Palawan Puerto Princesa

Beachfront, with full-service spa
Four Points by Sheraton Palawan Puerto Princesa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly Four Points by Sheraton Palawan Puerto Princesa. An area shuttle within 85 km and an airport shuttle (available on request) are available for a fee. Self parking is free.

This 4-star Puerto Princesa hotel is smoke free.

  • 168 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 2010
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Four Points by Sheraton Palawan Puerto Princesa offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 85 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,400 for adults and PHP 700 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Evolution
  • Pool Bar

Family friendly

  • Babysitting
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PHP 4000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 16 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 3080.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1400 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 1000 per person (one-way)
  • Airport shuttle fee per child: PHP 1000 (one-way), (from 1 to 3 years old)
  • Pet fee: PHP 4000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 3080.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sheridan Beach
Sheridan Beach Resort
Sheridan Resort
Sheridan Beach Resort Puerto Princesa
Sheridan Beach Puerto Princesa
Sheridan Beach Resort Spa
Sheridan Beach Resort Spa
Four Points by Sheraton Palawan Puerto Princesa Hotel
Four Points by Sheraton Palawan Puerto Princesa Puerto Princesa

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Palawan Puerto Princesa?

Four Points by Sheraton Palawan Puerto Princesa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Palawan Puerto Princesa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Palawan Puerto Princesa on 27 Nov 2024 start from AU$288.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Palawan Puerto Princesa?

Yep, Four Points by Sheraton Palawan Puerto Princesa has a free self car park.

Are there any beaches close to Four Points by Sheraton Palawan Puerto Princesa?

Yep, Four Points by Sheraton Palawan Puerto Princesa is a short 1-minute walk from Sabang Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find motor boats and boat tours.

Is there a spa on site at Four Points by Sheraton Palawan Puerto Princesa?

Yep, there is an onsite spa at Four Points by Sheraton Palawan Puerto Princesa. You'll enjoy heaps of services like body scrubs and body treatments, as well as deep-tissue massages.

Does Four Points by Sheraton Palawan Puerto Princesa have a pool?

Four Points by Sheraton Palawan Puerto Princesa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Four Points by Sheraton Palawan Puerto Princesa?

Four Points by Sheraton Palawan Puerto Princesa features a full-service spa, an outdoor pool and free pool cabanas.

What makes Four Points by Sheraton Palawan Puerto Princesa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Palawan Puerto Princesa.

Is Four Points by Sheraton Palawan Puerto Princesa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Four Points by Sheraton Palawan Puerto Princesa is a hit with families.

Does Four Points by Sheraton Palawan Puerto Princesa serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Palawan Puerto Princesa?

No, but there's an airport shuttle that runs from 6:00 AM - 4:00 PM on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton Palawan Puerto Princesa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Palawan Puerto Princesa?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Points by Sheraton Palawan Puerto Princesa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Loved everything about the property. The surrounding areas are not safe after dark. But absolutely loved the resort would totally recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing!
The stay at the Four Points Sheraton was awesome. Although the location is a little out of the way it is absolutely worth it. We flew into Puerto Princessa Airport and drove to the location. The hotel staff is very accommodating and friendly. The food is delicious and on the night we got there they had a BBQ for dinner with a lot of variety. I give this location 10 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donnie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, the grounds were clean and the pool was perfect. We couldn't have asked for anything more.
Stayed 7 nights in Jul 2024

8/10 Good

Maristella, Valencia

Travelled with family
Liked: Amenities, property conditions & facilities
This Sheraton should replace the restaurant’s Executive Chef. The dishes both on the Buffet and À la carte are not good at all. The meat are tough, tasteless and are unappealing. The Buffet are hardly replenished such that the guests have to ask to refill the dishes including desserts and fruit. The restaurant’s waiters are oftentimes no where to be found, so the guests have to clear their own finished plates if they are going for a second round to get dessert. But most importantly, the dishes are NOT good, with poor variety, tough meats, overcooked fish, shrimp and other seafood. Unless this Sheraton fire and replace the Executive Chef, we are not coming back. On another note, my husband and I got transferred to another room 3 times due to some room issues. All 3 rooms have VERY WEAK shower water pressure. So weak water pressure that one will not find taking showers enjoyable. FIX your plumbing!
Stayed 5 nights in Jul 2024

10/10 Excellent

Stavros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorie

Stayed 1 night in Jun 2024

10/10 Excellent

Karen Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Liza

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front and beautiful big swimming pool 🏊‍♀️ Staff are always around to offer a help. Food were great a bit pricy but suitable for the resort standards. We had a a great time . I travelled with my husband and another 6 more people in my group.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Lilly

Stayed 7 nights in Jul 2024

10/10 Excellent

son

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용함
Stayed 2 nights in Jun 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service, perfekte Anlage
Wir genossen fünf Nächte in diesem Hotel. Die gesamte Belegschaft ist sehr freundlich und hilfsbereit. Die Anlage mit dem gigantischen Pool ist beeindruckend und sehr gepflegt. Ein Teil des Hotelkomplexes ist aktuell noch geschlossen, da die Anlage nach Übernahme durch Sheraton komplett saniert wird/wurde. Da wir zu Beginn der Regenzeit dort waren, war das Hotel praktisch leer und wir konnten es in vollen Zügen geniessen. Einziger Nachteil ist, dass die Anlage rund 90 Minuten vom Flughafen entfernt ist. Die Zimmer sind sehr gross und die Betten sehr bequem. Auch gibt es täglich rund vier Liter Trinkwasser aufs Zimmer, welches wohl auch zusätzlich noch angefragt werden kann, uns reichte dies jedoch. Das Preis-/ Leistungsverhältnis war gut, jedoch sind die Getränke in der Bar und im Restaurant sehr teuer im Vergleich zu den restlichen Philippinen. Info für Drohnenpiloten: Überflug der Hotelanlage ist untersagt und dies wird auch geprüft. Auch am Morgen früh nach Anfrage wird der Antrag abgelehnt, obwohl keine Leute dort waren. Jedoch darf man sich ausserhalb der Anlage „frei“ bewegen. Die Security handhabt dies aber sehr professionell. :-) Wir werden aber sehr gerne wieder kommen und danken der gesamten Mannschaft für den super Urlaub, den ihr und beschert habt.
Stayed 5 nights in May 2024

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star resort with impeccable service & location
Our choice to book the relatively unknown Four Points was a gamble due to limited reviews and no actual photos available. However, our five-night stay in mid-December pleasantly surprised us. The hotel had recently opened, and we were among the first guests, enjoying the freshness of the facilities and excellent service. The staff's service-mindedness and courtesy was something else, we loved our stay here. With a capacity of 240 rooms, the hotel was nearly empty during our visit, providing ample space and solitude by the pool. We booked the King Deluxe Suite with a Pool View but encountered an issue with a blinking light in our first room. Despite initial attempts to fix it, the problem persisted. We were graciously upgraded to a suite due to this, a gesture we greatly appreciated. Our only feedback concerns the restaurant. Breakfast and poolside lunch options were delightful, but dining there for five consecutive nights grew monotonous due to the limited and inconsistent dinner menu. We look forward to the addition of another restaurant in the resort/area. The surrounding area lacked nighttime entertainment options, except for one restaurant up the beach. We also booked an underwater river tour through the hotel, which was smooth and highly recommended. Our stay at Four Points was remarkable, marked by impeccable service and the scenic location, and for us the unique experience of being in a nearly empty resort. If you're looking for a great stay in the area, come here!
Stayed 6 nights in Dec 2023