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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
On beach with 2 outdoor pools, near Teatro Vallarta

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Honeymoon Suite
Garden
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
The current price is AU$403
includes taxes & fees
21 May - 22 May

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Uno
    ‪7 min walk‬
  • Malecon
    ‪12 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Private bathroom
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Private bathroom
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Side Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

Buenaventura Grand Hotel & Great Moments - All Inclusive places you in the centre of Puerto Vallarta, connected to the convention centre and within a short 5-minute stroll of Camarones Beach and Teatro Vallarta. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, beachside massages, aromatherapy and hydrotherapy along with access to the hot tub. The buffet restaurant, Frutas y Flores, serves international cuisine and is open for breakfast, lunch and dinner. La Cabaña is the property's own bar. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Colonia 5 de Diciembre property include Uno and The Church of Our Lady of the Refuge.

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Uno - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 5 min drive - 4.5 km
  • Playa de los Muertos - 9 min drive - 2.4 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪La Naranja Azteca - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El Andariego - ‬1 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

On beach with 2 outdoor pools, near Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this property measures 108 square feet (10 square metres) and includes conference space. A terrace, a complimentary children's club, and an arcade/games room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Italian, Spanish

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  • Spa
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4.1 out of 5, Very good, 2,624 reviews
The price is AU$372
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

What is the cancellation policy at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Buenaventura Grand Hotel & Great Moments - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on 21 May 2025 start from AU$402.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, Buenaventura Grand Hotel & Great Moments - All Inclusive has a free self car park.

Are there any beaches close to Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, Buenaventura Grand Hotel & Great Moments - All Inclusive is a short 2-minute walk from Camarones Beach. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find boat tours.

Is there a spa on site at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, there is an onsite spa at Buenaventura Grand Hotel & Great Moments - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a pool?

Yep, and guests recommend it! Buenaventura Grand Hotel & Great Moments - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Buenaventura Grand Hotel & Great Moments - All Inclusive features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Buenaventura Grand Hotel & Great Moments - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Buenaventura Grand Hotel & Great Moments - All Inclusive.

Is Buenaventura Grand Hotel & Great Moments - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Buenaventura Grand Hotel & Great Moments - All Inclusive is a hit with families.

Is there a free airport shuttle available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

No, Buenaventura Grand Hotel & Great Moments - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive?

No, pets and service animals are not allowed.

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1128 reviews
Rating 8 - Good. 308 out of 1128 reviews
Rating 6 - Okay. 182 out of 1128 reviews
Rating 4 - Poor. 73 out of 1128 reviews
Rating 2 - Terrible. 53 out of 1128 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and frendly atmosphere
Stayed 14 nights in Jan 2025

6/10 Okay

Octavian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was pretty good! The only downside was booking an ocean view and the view from our balcony was completely blocked by palm trees. Could even see the pool let alone the ocean. We also booked a spa appointment and it was for our 10 year wedding anniversary. We got to the spa and they didn’t have the reservation. We spoke to the management team of the hotel and they couldn’t do anything. No offer of anything to make the situation right. Other than that the experience was pretty good!
Stayed 6 nights in Jan 2025

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness, staff & service
We found the quality of meals disappointing. The breakfast was pretty good, but other meals were not very good. We ended up eating out rather than dining in the hotel. The hotel location and pool area is good, no complaints on the room. Did not appreciate the selling up of services as part of the check in process. Fine to offer it, but no hard sell when all you want is your room key. Also, the inflexibility on a late check out without purchasing an upgrade, was also disappointing. Next time will likely look elsewhere.
Stayed 4 nights in Jan 2025

6/10 Okay

Timothy lee

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, price and beach but food was just okay ( what I was able to try) and irritating because when we arrived there was no availability at restaurants. This alone is a reason I would not return
Stayed 1 night in Jan 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year in a row staying here. Great location, excellent staff and nice rooms. Good margaritas too.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel, River Falls

Travelled with partner
Liked: Amenities
Nice
Stayed 7 nights in Jan 2025

8/10 Good

Eric

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
One of the most convenient places to stay in Puerto Vallarta. You step out the door right in to town or exit the lobby right onto the beach! An absolute gem of a location. Food was excellent! Housekeeping left a little to be desired. Some stains on bedding… nothing crazy or too off-putting and resolvable! We stayed in the Honeymoon suite and it was PERFECT. The best view! Nolberto, the bellman, made our stay extra special! He was so kind and always went the extra mile to ensure we had a wonderful stay! I would definitely return!
Stayed 4 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Made the trip much better
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosalinda

Stayed 5 nights in Jan 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service
When I walked into my room I see water on the floor and it’s coming from the Fridge. It took several calls to the front desk to have the Fridge checked. It was replaced when the water continue leaking. After that I have to call again because there’s no towels in the bathroom. The room was nice and clean and the staff respond very quickly to fix the problem and very helpful. The food are great. But I found the soup very salty for my taste. Over all I would come back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marysol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a perfect location with a very nice beach and not so far from the center and the town, only 10 minutes away by foot. The facilities are in good shape it has 2 pools and a resting area for adults next to a bar and beach front, the staff is super nice, helpful and friendly. I was surprised in a good way about the food quality, normally this all inclusive hotels don’t offer good quality food in their buffet but this one was really tasty, with variety and fresh. I went there in Jan and it was cloudy and cold so in my opinion the AC was not needed, nevertheless it was on all the time in the restaurant area, that is my only complaint. Also alcohol quality was not too bad and I appreciated beverages were not too sweet. All in all I would recommend it and definitely would stay again ☺️
Stayed 4 nights in Jan 2025

8/10 Good

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Location was great

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, quiet, close to the Malecon.
Stayed 5 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Regina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities

A Little Disappointing

The hotel was clean and had nice facilities. Our maid was excellent and conscientious! The food was pretty good at the buffet and the sunset grill. The service was pretty good as long as you weren't there at the change in shifts. We loved Ramon's service! We were disappointed in their system for reservations for the restaurants. Reservations could only be made each morning for the same day, there were only two seatings (at 6:30 p.m. and 8:30 p.m.) and typically filled up between 8 and 10 a.m. On our arrival date all reservations were full. We were not aware that there were tiers and we would have to pay an extra $220 to have access to the rooftop bar. We were also disappointed that after checkout at 12 noon, we were not allowed to have any food, drinks, use the pool, or any facilities on the day of leaving. This was awkward with a late afternoon flight. All of our other experiences with all inclusive hotels in Mexico allowed us to use the pool, beach, and restaurants for the rest of the afternoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aldin, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making it pleasant stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando

Stayed 7 nights in Dec 2024

4/10 Poor

Sue Hyunsoo

Stayed 2 nights in Nov 2024

10/10 Excellent

Tricia, Grand Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the room was nice. The location feels very safe and is great for walking to town. The beach had vendors that would ask you once or twice if you wanted something but then left you alone. The food is alright, I can always find something to eat. The staff take this hotel from good to great!! The service is unreal!!!
Stayed 14 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024