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Canto del Sol Puerto Vallarta All Inclusive

3.5 star property
On beach with 3 outdoor pools, near Malecon

Photo gallery for Canto del Sol Puerto Vallarta All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Theatre show
Chapel
2 bars/lounges, swim-up bar, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$314
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333
  • La Isla
    ‪2 min drive‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Luxury

Studio Luxury

Studio Luxury

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 2 Bedrooms Mountain Section (Antes Villas Vallarta)

Suite 2 Bedrooms Mountain Section (Antes Villas Vallarta) | Living area

Suite 2 Bedrooms Mountain Section (Antes Villas Vallarta)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
2 bathrooms
  • 73 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6

View all photos for Studio Mountain Section (Antes Villas Vallarta)

Studio Mountain Section (Antes Villas Vallarta)

Studio Mountain Section (Antes Villas Vallarta)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 1 Bedroom, Mountain Section (Antes Villas Vallarta)

Suite 1 Bedroom, Mountain Section (Antes Villas Vallarta)

Suite 1 Bedroom, Mountain Section (Antes Villas Vallarta)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 73 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2 Bedroom Luxury Suite

2 Bedroom Luxury Suite | View from room

2 Bedroom Luxury Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • 113 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6

View all photos for Standard Mountain Section (Antes Villas Vallarta)

Standard Mountain Section (Antes Villas Vallarta)

Standard Mountain Section (Antes Villas Vallarta)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 1 Bedroom Luxury Suite

1 Bedroom Luxury Suite | Private kitchen

1 Bedroom Luxury Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • 73 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4

View all photos for Standard Room, Partial Ocean View

Standard Room, Partial Ocean View

Standard Room, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
  • 25 sq m
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4

View all photos for Studio Standar

Studio Standar

Studio Standar

Highlights

Air conditioning
Flat-screen TV
Renovated in 2013
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2013
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout curtains

2-Bedroom Apartment Deluxe

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout curtains

1-Bedroom Apartment Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Standard

In-room safe, desk, laptop workspace, blackout curtains

Studio Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite -6 Guests- Luxury

In-room safe, desk, laptop workspace, blackout curtains

Family Suite -6 Guests- Luxury

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Small

In-room safe, desk, laptop workspace, blackout curtains

Room Small

  • Sleeps 2
  • 1 King Bed

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Luxury

In-room safe, desk, laptop workspace, blackout curtains

Studio Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Canto del Sol Puerto Vallarta All Inclusive. You'll be 3 km (1.9 mi) from Cruise Ship Terminal and 3.2 km (2 mi) from Malecon. Highlights at this beachfront aparthotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free bottled water and a safe. A hairdryer, an iron/ironing board and a desk are also available. .A day of pampering can include beachside massages and body scrubs. The family restaurant, El Pescador, serves international cuisine and is open for breakfast, brunch and dinner. Bar Papagayo is the aparthotel's own rooftop bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free kids' club. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a gym and a steam room. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this Hotel Zone aparthotel include Bay of Banderas and Los Arcos.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Hotel Zone Beach - 1 min walk - 0.2 km
  • La Isla - 2 min drive - 1.8 km
  • Malecon - 3 min drive - 2.8 km
  • Cruise Ship Terminal - 4 min drive - 3.0 km
  • Playa de los Muertos - 14 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬4 min walk
  • ‪Gohan Sushi Bar - ‬6 min walk
  • ‪The Sunset Lobby Bar - ‬2 min walk
  • ‪Organic Café - ‬2 min walk

About this property

Canto del Sol Puerto Vallarta All Inclusive

On beach with 3 outdoor pools, near Malecon
Canto del Sol Puerto Vallarta All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Canto del Sol Puerto Vallarta All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive aparthotel also offers a complimentary children's club, a children's pool and a steam room.

Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

  • 489 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Canto del Sol Puerto Vallarta All Inclusive offers 489 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa. Other services include body scrubs.

Languages

English, Spanish

Similar properties

2 outdoor pools, pool loungers

Las Palmas by the Sea All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, 989 reviews
The price is AU$340
includes taxes & fees
9 Apr - 10 Apr
Las Palmas by the Sea All Inclusive

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per night)
  • Car hire
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Bar Papagayo
  • Cevicheria
  • El Pescador
  • Il Cantico
  • Mi Morenita

Food and drink

  • Water dispenser

Dining

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 4 indoor tennis courts
  • Children's pool
  • Free children's club
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis lessons
  • Volleyball
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 489 units
  • Ballroom
  • Banquet hall
  • Garden
  • Traditional architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Canto del Sol Puerto Vallarta All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 120 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Canto Sol
Canto Sol All Inclusive
Canto Sol Plaza Vallarta
Canto Sol Plaza Vallarta All Inclusive
Canto Sol Plaza Vallarta All Inclusive All-inclusive property
Canto Sol All Inclusive All-inclusive property
Canto Del Sol Plaza Vallarta All Inclusive

Frequently asked questions

What is the cancellation policy at Canto del Sol Puerto Vallarta All Inclusive?

Canto del Sol Puerto Vallarta All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canto del Sol Puerto Vallarta All Inclusive?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Canto del Sol Puerto Vallarta All Inclusive on 28 Apr 2025 start from AU$313.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canto del Sol Puerto Vallarta All Inclusive?

Onsite parking is limited.

Are there any beaches close to Canto del Sol Puerto Vallarta All Inclusive?

Yep, Canto del Sol Puerto Vallarta All Inclusive is a short 1-minute walk from Hotel Zone Beach.

Is there a spa on site at Canto del Sol Puerto Vallarta All Inclusive?

Yep, there is an onsite spa at Canto del Sol Puerto Vallarta All Inclusive. You'll enjoy heaps of services like body scrubs and beachside massages.

Does Canto del Sol Puerto Vallarta All Inclusive have a pool?

Yep, and guests love it! Canto del Sol Puerto Vallarta All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Canto del Sol Puerto Vallarta All Inclusive?

Canto del Sol Puerto Vallarta All Inclusive features 3 outdoor pools, a full-service spa and 6 restaurants.

Is there a free airport shuttle available at Canto del Sol Puerto Vallarta All Inclusive?

No, Canto del Sol Puerto Vallarta All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Canto del Sol Puerto Vallarta All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canto del Sol Puerto Vallarta All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canto del Sol Puerto Vallarta All Inclusive?

No, pets and service animals are not allowed.

Canto del Sol Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 949 out of 2828 reviews
Rating 8 - Good. 918 out of 2828 reviews
Rating 6 - Okay. 492 out of 2828 reviews
Rating 4 - Poor. 246 out of 2828 reviews
Rating 2 - Terrible. 223 out of 2828 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Dec 2024

4/10 Poor

Milton

Travelled with partner
Disliked: Cleanliness, amenities
Muy mala atención al cliente y la fila que haces para hacer check in o check out es ridícula muy grande y lenta
Stayed 5 nights in Dec 2024

6/10 Okay

Beatriz S

Travelled with partner
Disliked: Property conditions & facilities
Canto del Sol is dated. Our shower had a hole on the wall, there was a ceiling tile in the bathroom very lose, a very old and broken refrigerator in the kitchenette of the Mountain View studio, linens and towels were old and very thin. There was a lot of noise by our room. Food was ok, and waiters and waitresses were awesome. There were stains in the ceiling at the lobby bar, some of the walls around the hallways. The surrounding area was also very dated with a lot of tiny massage places( a bit shady).
Stayed 5 nights in Dec 2024

6/10 Okay

Darcy Lee

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property mountain bar at pool only open 4 hours
Stayed 7 nights in Dec 2024

10/10 Excellent

Corrina Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property that offered lots of activities during the day to keep you busy or you can relax at 1 of 3 pools. Rooms were clean and staff was very friendly
Stayed 4 nights in Dec 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great, small all inclusive, walkable to downtown. Beautiful beach!
Stayed 7 nights in Dec 2024

6/10 Okay

Herbert

Disliked: Amenities, property conditions & facilities
Really didn’t like the place old and run down
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 6 nights in Nov 2024

2/10 Terrible

Siamak

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not like anything about it. Place looked old and was literally dirty. Bed’s were uncomfortable . Food smelled and tasted horrible. Service was very bad.
Stayed 8 nights in Dec 2024

2/10 Terrible

VINH

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I like the fact that the public restrooms are clean. Everything else was terrible. The room lights was really dark and the refrigerator was old with rusts visible throughout. The safe was unusable and did not open. The room service was terrible. When we requested the room to be cleaned, no one came by to clean. When we specify not to clean the room, then someone came by to clean. The cleaner did not remove the 4 dirty towels from the two bathrooms but instead hang those 4 dirty towels on the chairs. They only provided 1 new towel for each of the bathroom instead of 2 for each bathrooms. We booked a 2 bdr suit with 2 bathroom for 4ppl. When we requested additional towel at 2:30PM, we didn't get the towels until 8:30PM. That is after 2 phones call to request for the towels. All 4 ppl have bug bites all over our legs and some on our body. We have taken photos of everything that we just listed above in the review. Food options was very limited with only one line which was crowded at late night and waiting to get foods was long. Most staffs do not speak English very well or at all and asking for help was difficult. Would not come back again.
Stayed 5 nights in Dec 2024

8/10 Good

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Property and amenities were nice. Staff friendly but at times inefficient. Good food overall. Good specialty restaurants for dining. Cons: We couldn't get a baby crib on the 1st night and had to insist heavily. No way to get a decent coffee and no decaf option. Long lines for breakfast because poor setup and bad organization.
Stayed 7 nights in Dec 2024

2/10 Terrible

Ryan Christopher

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
AMERICANS AVOID THIS HOTEL!!! Hotel staff and management will not help you. We paid of a 2 bedroom luxury unit. It was not luxury. It was similar to a Comfort Inn. It was in the old section of thecrssoet, far away and with a broken elevator. We paid $800 upgrade our room. The upgraded room had a bathroom that smelled of sewer gases. We filed multiple complaints with the front desk and concierge. They sent up maintenace 3 times who did nothing but just dump bleach in the toilet. For 8 days we could not use the raw sewage bathroom. The smell overwhelmed us and we smelled it in the entire unit. No follow up or help from management. Finally upon check out I asked for a credit. The guest services manager refused and just said "Sorry." He then checked with maintenance and they told him there was never a smell and basically we were lying. We are filing a complaint with Expedia. If you are an American or Canadian you need to AVOID THIS HOTEL AT ALL COSTS AND STAY SOMEWHERE ELSE. DO NOT STAY HERE!!!! Consider yourself warned.
Stayed 8 nights in Dec 2024

8/10 Good

Roger Alan

Liked: Cleanliness, property conditions & facilities
Staff is excellent. Buffet solid. Restaurants quite good.
Stayed 14 nights in Dec 2024

6/10 Okay

Muhammad

Travelled with family
Disliked: Cleanliness
There are are two parts of the hotel building the main one is decent, but the other one is very dirty had a terrible experience.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities
Crew/staff are very helpful specially at the buffet. Special treatment
Stayed 4 nights in Dec 2024

6/10 Okay

Harpreet Kaur and Amanpreet

Travelled with group
The checking-in queue was way too long and took us 2 hours to check-in. Management kept saying that our room is not ready. When we finally got the room. It was not the one we booked from expedia pictures. We didn't like the room. When we asked the hotel management then they say we don't havr any other room. But if want to change the room so we have to pay extra. Please help me get partial refund. I'm looking forward to hear from you.
Stayed 3 nights in Dec 2024

2/10 Terrible

Megan, Burnaby

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience! The room was mediocre and the food was barely edible. There is no way this should even be rated 1 star. We had to leave the hotel because our room was broken into and the hotel could careless.
Stayed 8 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Dec 2024

6/10 Okay

José

Travelled with family
Faltan atenciones
Stayed 3 nights in Dec 2024

6/10 Okay

Mitchell

Travelled with family
Liked: Cleanliness
The waiters & bell hops were very friendly and good . The admin staff was very hard to communicate with. Property needs a huge upgrade.
Stayed 7 nights in Dec 2024

4/10 Poor

Angela Dawn, Colorado Springs

Stayed 2 nights in Dec 2024

8/10 Good

Roreigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Taxi over charging
Stayed 6 nights in Dec 2024

8/10 Good

ALISA

Travelled with partner
Liked: Cleanliness, amenities
Friendly and helpful staff. Just be warned that they won’t give toilet paper in the room unless you keep asking each time it’s empty. Also you end up with no room towels as they take them to wash them they don’t replace them. I liked it here though.
Stayed 6 nights in Dec 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities
We enjoyed our stay and the staff are amazing, but the property is very tired and lots of damage and wear and tear that detracted from the beauty.
Stayed 7 nights in Dec 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
everything is fine they need to make better food
Stayed 3 nights in Dec 2024