See all properties
Save

Crown Paradise Golden Puerto Vallarta All Inclusive

4.0 star property
Adults-only beachfront property with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Paradise Golden Puerto Vallarta All Inclusive

Outdoor pool, free pool cabanas, pool umbrellas
Free self-parking
Beach bar
Free minibar, in-room safe, individually furnished, laptop workspace
5 bars/lounges, poolside bar, beach bar

Reviews

7.2 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Av. de las Garzas, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    2 min walk
  • Puerto Mágico
    7 min walk
  • Cruise Ship Pier
    7 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    11 min drive

Room options

View all photos for Honeymoon Room, 1 King Bed, Sea View

Honeymoon Room, 1 King Bed, Sea View

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Free minibar, in-room safe, individually furnished, laptop workspace

Deluxe Room, Partial Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Crown Plus

Suite Crown Plus

Suite Crown Plus

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 38.6 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Crown

Suite Crown

Suite Crown

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 38.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Oceanfront

Deluxe Room, Oceanfront | View from room

Deluxe Room, Oceanfront

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout curtains
Private bathroom
  • 35.0 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, individually furnished, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 38.6 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Street View

Free minibar, in-room safe, individually furnished, laptop workspace

Double Room Deluxe With Street View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Street View

Free minibar, in-room safe, individually furnished, laptop workspace

Room Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Partial Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Classic With Street View

Free minibar, in-room safe, individually furnished, laptop workspace

Suite Classic With Street View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Superior With Sea View

Free minibar, in-room safe, individually furnished, laptop workspace

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Buenaventura Grand Hotel & Great Moments - All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.0 out of 5, Very good, (1044)
The price is AU$432
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Buenaventura Grand Hotel & Great Moments - All Inclusive

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Crown Paradise Golden Puerto Vallarta All Inclusive. You'll be 0.7 km (0.5 mi) from Cruise Ship Terminal and 0.1 km (0.1 mi) from Bay of Banderas. Highlights at this beachfront property include 4 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at Acqua di Mare can include massages, facials and body treatments along with access to the hot springs/mineral springs and hot tub. The buffet restaurant, Bellavista, is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and nightclub. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Malecon and Vallarta Adventures.

What's nearby

  • Puerto Mágico - 7 min walk - 0.6 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • La Isla - 13 min walk - 1.1 km
  • Malecon - 5 min drive - 5.0 km
  • Playa de los Muertos - 18 min drive - 6.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Outback Steakhouse - ‬7 min walk
  • ‪Tacos Candora - ‬1 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Monkey Business Puerto Vallarta - ‬7 min walk
  • ‪Tacos Mario - ‬3 min walk

About this property

Crown Paradise Golden Puerto Vallarta All Inclusive

Adults-only beachfront property with an outdoor pool
Crown Paradise Golden Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crown Paradise Golden Puerto Vallarta All Inclusive such as an outdoor pool and an outdoor tennis court.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a hot tub and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 216 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Acqua di Mare has 7 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Los Gallos
  • Paradise
  • Salvador´s

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Crown Paradise
Crown Paradise All Inclusive
Crown Paradise Golden Puerto Vallarta
Crown Paradise Golden Puerto Vallarta All Inclusive
Paradise Crown
Puerto Vallarta Golden Crown Paradise
Crown Paradise Golden All Inclusive
Crown Paradise Golden
Crown Paradise Golden All Inclusive All-inclusive property
Crown Parase Goln Inclusive i

Frequently asked questions

What is the cancellation policy at Crown Paradise Golden Puerto Vallarta All Inclusive?

Crown Paradise Golden Puerto Vallarta All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crown Paradise Golden Puerto Vallarta All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Crown Paradise Golden Puerto Vallarta All Inclusive on 1 Dec 2024 start from AU$341.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Crown Paradise Golden Puerto Vallarta All Inclusive has a free self car park.

Are there any beaches close to Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Crown Paradise Golden Puerto Vallarta All Inclusive is a short 2-minute walk from Hotel Zone Beach. Fun beach activities include volleyball.

Is there a spa on site at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Acqua di Mare is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does Crown Paradise Golden Puerto Vallarta All Inclusive have a pool?

Yep, and guests recommend it! Crown Paradise Golden Puerto Vallarta All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Crown Paradise Golden Puerto Vallarta All Inclusive?

Crown Paradise Golden Puerto Vallarta All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with 24-hour room service and free minibar items.

What makes Crown Paradise Golden Puerto Vallarta All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Paradise Golden Puerto Vallarta All Inclusive.

Is Crown Paradise Golden Puerto Vallarta All Inclusive family-friendly?

No, Crown Paradise Golden Puerto Vallarta All Inclusive is an adults-only property.

Is there a free airport shuttle available at Crown Paradise Golden Puerto Vallarta All Inclusive?

No, Crown Paradise Golden Puerto Vallarta All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Paradise Golden Puerto Vallarta All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crown Paradise Golden Puerto Vallarta All Inclusive?

No, pets are not allowed.

Crown Paradise Golden Puerto Vallarta All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 512 out of 1620 reviews" "
Rating 8 - Good. 433 out of 1620 reviews" "
Rating 6 - Okay. 320 out of 1620 reviews" "
Rating 4 - Poor. 179 out of 1620 reviews" "
Rating 2 - Terrible. 176 out of 1620 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Clise to ever8
Stayed 3 nights in Aug 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Regina Bruna

Travelled with partner
Liked: Property conditions & facilities
The staff was excellent. They go out of their way to Please you.
Stayed 8 nights in Aug 2024

2/10 Terrible

Danelia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was terrible with the exception of a handful of workers. Check in took about an hour due to only 1 person doing check in. The bed runner was torn. If you are at the pool the bar closes at 6/7pm and if you want drinks after that you can only go to the bar at the beach which is about a 2 minute walk from the pool. They tried giving you a memebership/timeshare when you said no they attitude was terrible! I would not recommend this hotel! They said it’s the newest tower they had and it looked quiet old/worn out. Only the rooms have AC nothing else! No AC in the buffet, no AC in the lobby. Only good thing was the tour concierge and the housekeeper we had
Stayed 4 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Vanessa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We arrived on 8/16 the check in process was quick then they give you a concierge but want you to do a timeshare we said no . We got to our room and it was hot and humid so I let the ac run thinking it was maybe not on 3 hours passed and the ac was not working I did let the front desk know they did come quick and the maintenance said that the whole block of section was not working . They did move my room and it was better with the ac and got ocean view I did appreciate that. Our maids was very good with our room they rearranged fixed our stuff in which made our stay little easier. The food at the buffet was very good but the restaurants was not food was cold or not cooked well. The drinks were not good at all good thing I brought my own alcohol because the quality of alcohol was not it . The waiters at the restaurant were not as friendly but at the buffet they were very attentive and fast . The entertainment sucked that was a big thing for me since it’s an adult resort the music at the pool area was lame but the sky pool view was awesome . This place has its pros and cons I would suggest look into what you more intrested the entertainment or food or just relax . Overall this was an ok for me would I come back I don’t think so . I would not recommend
Stayed 4 nights in Aug 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Cora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The a/c barely worked it was very hard to get rest and my bed had bed bugs I swear
Stayed 9 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wil recommend
Great all around.
Stayed 3 nights in Aug 2024

6/10 Okay

Angelica L

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is really great! Food options are poor and the room service food is horrible. Parts of the property need to be updated and were left dirty overnight. Great location, beach is awesome.
Stayed 3 nights in Aug 2024

4/10 Poor

Lorenza

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Thomas Lee, paso robles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach
Stayed 6 nights in Jul 2024

10/10 Excellent

Alonso

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Kirill

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much. Section 2 of the hotel is in poor condition and needs many repairs. Mold, electrical, phones mot working, outlets not safe.
Stayed 8 nights in Aug 2024

6/10 Okay

Lois Anne

Stayed 1 night in Aug 2024

4/10 Poor

Hermez

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio al cliente pésimo; no contestan el teléfono nunca en reception o room service. Aire acondicionado no funcionó en un cuarto, comida fría, gatos alrededor del comedor, pájaros comiendo del Buffett, no tienen buen entretenimiento y nada de información de entretenimiento disponible.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sonja Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very well kept and clean but the food was not what we expected, it was mostly the same things daily and bland.
Stayed 7 nights in Jul 2024

8/10 Good

Analiza, Winnipeg

Travelled with partner
Liked: Staff & service
The staff all around were great. Buildings and facilities are okay, the buildings could use improvements and some spruce ups though for the fancy guests. Our room was kept clean and tidy by the housekeeping staff. Hallways and walkways are free from clutter most times. Food was okay, between the 2 adjoining resorts, you'll have multiple options. Dinner reservations were a bit odd but not too difficult, we managed to dine at most of the open restaurants. There were daytime and nighttime activities that you can choose to participate as well. The resort caters outstandingly for guests that are looking for a nice and easy getaway. The weather is hot and humid, set your expectations. Overall, it was a very relaxing week and we would love to come back another time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Blanca Lupita Muratalla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Eric

Stayed 4 nights in Aug 2024

8/10 Good

Monica

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

April

Stayed 6 nights in Jul 2024

6/10 Okay

Trizah

Travelled with family
Disliked: Staff & service
The customer service was so so at the frontdesk, the dining service staff were friendly and courteous. Our experience paled in comparison to some sister facilities.
Stayed 3 nights in Aug 2024

4/10 Poor

Froilan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked two rooms, one was ocean front (for our three children and one ocean views for me and my wife. Reception was busy (understandable), they were very nice but understaffed. Our room entry card did not work. It took me three trips to the reception and three card replacement before it works. The oceanfront we booked for the older children were a disaster. They arrived in the room to find out that the bathroom sink faucets were missing. They did send a staff to install one. They should have known about this. The facility was old and lots of broken things. The only good thing about this place are the staff. They were wonderful, almost all of them. This hotel ain't 4 stars. TBH, it's 2.5- 3 stars. It was an unpleasant experience for me and my family. Sorry to speak the honest truth.
Stayed 4 nights in Jul 2024