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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Aerial view
Premium bedding, minibar, in-room safe, blackout curtains
6 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, pool umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast available
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
The price is AU$1,467
includes taxes & fees
11 Nov - 12 Nov

Explore the area

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    4 min walk
  • Playa Palmares
    8 min walk
  • Playa Esmerelda
    10 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    43 min drive

Room options

View all photos for Ultra Two Bedroom Panoramic Suite

Premium bedding, minibar, in-room safe, blackout curtains

Ultra Two Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Suite Panoramic

Premium bedding, minibar, in-room safe, blackout curtains

Three Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Three Bedroom Panoramic Suite

Ultra Three Bedroom Panoramic Suite

Ultra Three Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Ocean View

In-room dining

Family Suite, 2 Bedrooms, Kitchen, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Suite Ocean Front

Three Bedroom Suite Ocean Front

Three Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

Premium bedding, minibar, in-room safe, blackout curtains

Ultra Junior Suite Panoramic

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Panoramic Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Panoramic Suite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Ocean Front

Two Bedroom Suite Ocean Front

Two Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Upgrade to Mousai)

Room (Upgrade to Mousai)

Room (Upgrade to Mousai)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Premium bedding
Shower/bath combination
  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
TV
Washer/dryer
Ceiling fan
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
  • 465 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Oceanfront Penthouse

Oceanfront Penthouse | In-room dining

Oceanfront Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Premium bedding
Ceiling fan
Shower/bath combination
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Velas Vallarta Suites Resort All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1000)
The price is AU$663
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa - All Inclusive. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Imagine can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The family restaurant, Blanca Blue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Aqua Azul is the property's own bar, serving drinks along with lunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Garza Blanca Beach - 4 min walk
  • Playa Palmares - 8 min walk
  • Los Arcos - 3 min drive
  • Playa Gemelas - 4 min drive
  • Playa Mismaloya - 7 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪The Rooftop at Hotel Mousai - ‬8 min walk
  • ‪El Balcon de Mixmaloya - ‬4 min drive

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Some rates at Garza Blanca Preserve Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta property.

  • 164 guestrooms or units
  • 11 levels
  • 5 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Garza Blanca Preserve Resort & Spa - All Inclusive offers 164 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Imagine has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on 11 Nov 2024 start from AU$1,467.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Spa Imagine is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Garza Blanca Preserve Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa - All Inclusive.

Is Garza Blanca Preserve Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Garza Blanca Preserve Resort & Spa - All Inclusive is a hit with families.

Does Garza Blanca Preserve Resort & Spa - All Inclusive serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, pets are not allowed.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 483 reviews" "
Rating 8 - Good. 69 out of 483 reviews" "
Rating 6 - Okay. 27 out of 483 reviews" "
Rating 4 - Poor. 13 out of 483 reviews" "
Rating 2 - Terrible. 14 out of 483 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenia C

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! We stayed 7 days and wish we stayed longer.
Stayed 7 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

nayiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Ashley

Stayed 4 nights in Jul 2024

10/10 Excellent

Charles, Naperville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca is an excellent choice for a wedding event!
Stayed 6 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Garza Blanca. The service was excellent, the food was wonderful. The staff that served us were very kind and courteous. The only issue we came across was at check out having a Premium Internet charge of 1810.00 pesos when we only used the free internet. We had to show our devices to prove we didnt have it on the premium to get that charge off the bill.
Stayed 6 nights in Jul 2024

4/10 Poor

Yesenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked into our hotel Sunday, July 7th for our last honeymoon trip. Unfortunately, due to being booked on the first floor of tower 5 next to the elevator we were unable to sleep. Every guest and staff member that needed access to the building disrupted us with noise. We brought this to the attention of the check in staff on Monday morning around 11am. They informed us that we could check in around 4pm to see if anything was available to switch into. When we stopped by around 4pm they then told us to return at 6pm when Ameya the supervisor would help us out. When we arrived once again she was not available and were told she would call us by 7pm that night. She never called and so the following morning we spoke to Angel who told us that there was no supervisor on staff and that she had told us that no matter where we stayed would be dealing with noise. He told us we have not gotten calls back because there is no reason to call us back if there is nothing they can do for us. He informed to call back after we finished breakfast and to ask for him. We called and they told us he was unavailable and would call us. He never called us and when we stopped by the checkin desk in the evening that same day they then told us that the supervisor was in a conference so she could not meet with us but would call us. Once again, we were not contacted and no supervisor had the respect to simply speak to us and let us know what is going on.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food.
Stayed 4 nights in Jul 2024

2/10 Terrible

Salomeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

michael angelo ocello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 of the best properties there , the staff amazing
Stayed 13 nights in Jun 2024

10/10 Excellent

Keagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Benjamin, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Garza Blanca. This is our second time staying here. Ponciano and all of the other staff are excellent and made our experience that much more amazing. We loved the pool accommodations and our room was spacious and well thought out. I continue to recommend this place to everyone I know and this won't be our last time here.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kshitij, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Jun 2024

10/10 Excellent

Sean Olvera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing food, and super friendly staff. The only downside is that I did not receive the room I paid for. I actually got downgraded, not upgraded.
Stayed 4 nights in Jun 2024

10/10 Excellent

Grisela

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded for free to their adults only hotel Mousai and it was a top notch experience, the facilities are absolutely amazing and the staff is wonderful!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Hilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Apr 2024

6/10 Okay

Kendall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed 5 nights. The property was beautiful, and the staff were awesome!! There were a few negatives during our stay. - There were never any pool towels. Once they were out that was it. we used our room towels everyday. - The hot tubs were always full of kids. - our room had no view, even though it was advertised as a panoramic ocean view room. - The walls are paper thin. We could hear every word coming from the next room. - The beach was extremely rocky. We had a great time but for the price I expected more.
Stayed 5 nights in Jun 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are expanding so the construction noise was annoying. The property was pretty clean for the most part. They only really had 1 restaurant for breakfast/lunch. You have to make dinner reservations. The restaurants were good. Trolleys ran every 15 minutes to take you around the property. The staff were nice. Room service was sub par. Not sure if it was due to the language barrier but they took an hour every time and got our order wrong every time. Enjoyed our stay overall.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shawn Thomas, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing I can’t reccomend d this place enough
Stayed 3 nights in May 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t anything we didn’t love about this resort. The food was excellent , drinks were always great and the room was clean and always stocked. The staff at the pool were phenomenal. Truly an unforgettable experience. Can’t wait to go back.
Stayed 7 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024