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Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Premium Suite, 1 Bedroom, Ocean View
Bar (on property)
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
The current price is AU$541
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Cruise Ship Terminal
    ‪4 min drive‬
  • La Isla
    ‪5 min drive‬
  • Malecon
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior)

Highlights

Balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Melia Room, Ocean View

Melia Room, Ocean View

Melia Room, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front

Premium Ocean Front

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Melia Garden View

Melia Garden View

Melia Garden View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Master With Garden View

Bathroom

Single Room Master With Garden View

  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Double Beds

View all photos for Quadruple Suite Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Sofa Beds and 1 King Bed

View all photos for Single Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Sofa Beds

View all photos for Quadruple Suite Premium With Garden View

Bathroom

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Melia Puerto Vallarta - All inclusive. You'll be 4.1 km (2.6 mi) from La Isla and 0.2 km (0.1 mi) from Bay of Banderas. Highlights at this beachfront property include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages and beachside massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Mosaico, serves international cuisine and is open for breakfast and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a steam room. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Marina Vallarta property include Malecon and Vallarta Adventures.

What's nearby

  • El Faro Lighthouse - 5 min walk - 0.5 km
  • International Convention Center - 10 min walk - 0.9 km
  • Cruise Ship Terminal - 4 min drive - 3.7 km
  • La Isla - 5 min drive - 4.5 km
  • Malecon - 8 min drive - 8.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬5 min walk
  • ‪La Barra Cerveceria - ‬5 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬5 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬6 min walk
  • ‪La Terrazza Di Roma - ‬4 min walk

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
Melia Puerto Vallarta - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Melia Puerto Vallarta - All inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

This Puerto Vallarta property is smoke free.

  • 324 guestrooms or units
  • 9 levels
  • 3 buildings
  • 4 dining venues
  • Conference rooms
  • 7061 sq ft of conference space
  • 656 sq. m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • La Palapa
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

What is the cancellation policy at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Puerto Vallarta - All inclusive?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Melia Puerto Vallarta - All inclusive on 1 Apr 2025 start from AU$540.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Puerto Vallarta - All inclusive?

Yep, Melia Puerto Vallarta - All inclusive has a free self car park.

Are there any beaches close to Melia Puerto Vallarta - All inclusive?

The closest beach to Melia Puerto Vallarta - All inclusive is Nuevo Vallarta Beach (5.6 km).

Is there a spa on site at Melia Puerto Vallarta - All inclusive?

Yep, there is an onsite spa at Melia Puerto Vallarta - All inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Melia Puerto Vallarta - All inclusive have a pool?

Yep, and guests love it! Melia Puerto Vallarta - All inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive features a full-service spa, a health club and an outdoor pool.

What makes Melia Puerto Vallarta - All inclusive a romantic place to stay?

Couples spa treatments and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Puerto Vallarta - All inclusive.

Is Melia Puerto Vallarta - All inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Puerto Vallarta - All inclusive is a hit with families.

Is there a free airport shuttle available at Melia Puerto Vallarta - All inclusive?

No, Melia Puerto Vallarta - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Puerto Vallarta - All inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Puerto Vallarta - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Puerto Vallarta - All inclusive?

No, only service animals are allowed.

Is there a golf course on site at Melia Puerto Vallarta - All inclusive?

There is a golf course next to Melia Puerto Vallarta - All inclusive.

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1016 reviews
Rating 8 - Good. 308 out of 1016 reviews
Rating 6 - Okay. 127 out of 1016 reviews
Rating 4 - Poor. 59 out of 1016 reviews
Rating 2 - Terrible. 46 out of 1016 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yandra Espinal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Muy limitada la opción de comida, solo cuentan con dos restaurantes a la carta. La propiedad es antigua y no funciona el internet en la habitación. El servicio es lo que lo hace memorable
Stayed 7 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is so nice and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend, very good service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Las instalaciones son buenas. El servicio es excelente!
Stayed 3 nights in Dec 2024

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Melia PV is a beachfront all inclusive hotel with 3 dining options available on site - 2 restaurants, 1 buffet and nightly entertainment. Restaurants - 3 star. Service - 5 star. Entertainment (stage) - 3 star but too loud for us to stay & watch. This was a critique heard from many guests. Customer Service - 4 star. Front Desk Service - 3 star. Beach - clean and vendors were non intrusive. Overall I give this hotel 3 stars.
Stayed 9 nights in Nov 2024

10/10 Excellent

David Silva

Stayed 4 nights in Nov 2024

10/10 Excellent

Naiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 4 nights in Dec 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could be less Mexican options. Needs a night club, can still be family friendly.
Stayed 9 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion excelente, mos gusto mucho el hotel y el personal. Volveremos.
Stayed 4 nights in Dec 2024

8/10 Good

JOY Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! I love staying at the Marina. The convenience of being close to the airport and being able to walk to the Marina restaurants. The Meliã is definitely dated, but the rooms were clean. Plugs didn’t work well. A/C barely cool. Scratchy towels. ATM in lobby US dollars only. The front desk wouldn’t exchange US money for Pesos. They just said they don’t offer that service and you have to go to the Marina. I asked to change my pesos to smaller and was told they could only do 400 pesos. The lines for the buffet were long and the food was only sub par. They don’t enforce the no smoking. I know it’s Mexico, but it is supposed to be a smoke free hotel. There were kids everywhere! Only one large pool. No adult only pool. Hence everyone having to get out of the pool because someone pooped in it. At the buffet kids running wild, touching stuff and putting it back. Parents not watching their kids. We know we are a minority in Mexico, but we really felt like it at this resort. The service was not as attentive as I am used to in Mexico. Felt overlooked a lot because we weren’t Mexican and especially because we don’t speak fluent Spanish. You’d be waiting in line and a Hispanic person would come up start speaking Spanish to the person and they would get helped first even if you had been waiting and trying to do so patiently. But, all of that said José Maria our server at the pool was awesome!!! He works so hard. Our drinks were never empty. He really took care of us.
Stayed 9 nights in Oct 2024

10/10 Excellent

Mackenzie James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia was an excellent stay! The staff go above and beyond to make sure you have a great experience! Juan at the front desk and his awesome staff were kind enough to upgrade us for our anniversary. Luis at the pool bar and his staff worked non stuff providing everyone with drinks around the pool. The food at the buffet was always good, everyday had different food selections. I would definitely book and stay again knowing how excellent all of the staff members are at this resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth Renee

Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Bird hunter in open eating areas!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Adolfo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service when we arrived Customer service tell us that we are VIP from Expedia and the service was amazing Room,food, everything I’ll recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Trevion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing , always making sure anything and everything we needed was available. Javier did an excellent job making my wife birthday a memorable one!!! Definitely would stay here again .
Stayed 4 nights in Dec 2024

10/10 Excellent

Marserenith

Travelled with partner
The hotel was great we had a marvelous time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful and efficient staff
Stayed 4 nights in Dec 2024

6/10 Okay

Manik

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful property, top shelf drinks included on the all inclusive stays. Several restaurants to choose from as well. And best of all; the service here, specially yolotzin! She’s incredible at the check in area. Super professional and you can tell that she loves her job. Sincerely, Alex B .
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
The hotel itself is showing its age, there isn’t much upkeep and it’s not big on dining options. The room had a nice ocean view, overall was nice but not something I would recommend or return to. The hotel also seems to cater more to kids and families, it’s labeled as family-friendly but the resort is focused primarily on kid activities. The music and noise are constant and does give off the feel you would expect from a Melina resort. drinks were noticeably watered down, despite being vip. Room was accidentally entered by staff, no knock, 5min after checking in with no apologies offered.
Stayed 5 nights in Nov 2024

10/10 Excellent

Liza, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love everything
Stayed 2 nights in Nov 2024

6/10 Okay

Ani

Liked: Staff & service
Needs more restaurants more variety more pools and kids activities
Stayed 3 nights in Nov 2024