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Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Sundeck
Premium Suite, 1 Bedroom, Ocean View
Bar (on property)
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
The current price is AU$565
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Cruise Ship Terminal
    ‪4 min drive‬
  • La Isla
    ‪5 min drive‬
  • Malecon
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior)

Highlights

Balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Melia Room, Ocean View

Melia Room, Ocean View

Melia Room, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front

Premium Ocean Front

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Melia Garden View

Melia Garden View

Melia Garden View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Master With Garden View

Bathroom

Single Room Master With Garden View

  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Double Beds

View all photos for Quadruple Suite Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Sofa Beds and 1 King Bed

View all photos for Single Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Sofa Beds

View all photos for Quadruple Suite Premium With Garden View

Bathroom

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Melia Puerto Vallarta - All inclusive. You'll be 4.1 km (2.6 mi) from La Isla and 0.2 km (0.1 mi) from Bay of Banderas. Highlights at this beachfront property include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages and beachside massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Mosaico, serves international cuisine and is open for breakfast and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a steam room. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Marina Vallarta property include Malecon and Vallarta Adventures.

What's nearby

  • El Faro Lighthouse - 5 min walk - 0.5 km
  • International Convention Center - 10 min walk - 0.9 km
  • Cruise Ship Terminal - 4 min drive - 3.7 km
  • La Isla - 5 min drive - 4.5 km
  • Malecon - 8 min drive - 8.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬5 min walk
  • ‪La Barra Cerveceria - ‬5 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬5 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬6 min walk
  • ‪La Terrazza Di Roma - ‬4 min walk

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
Melia Puerto Vallarta - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Melia Puerto Vallarta - All inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

This Puerto Vallarta property is smoke free.

  • 324 guestrooms or units
  • 9 levels
  • 3 buildings
  • 4 dining venues
  • Conference rooms
  • 7061 sq ft of conference space
  • 656 sq. m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • La Palapa
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

What is the cancellation policy at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Puerto Vallarta - All inclusive?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Melia Puerto Vallarta - All inclusive on 9 Apr 2025 start from AU$565.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Puerto Vallarta - All inclusive?

Yep, Melia Puerto Vallarta - All inclusive has a free self car park.

Are there any beaches close to Melia Puerto Vallarta - All inclusive?

The closest beach to Melia Puerto Vallarta - All inclusive is Nuevo Vallarta Beach (5.6 km).

Is there a spa on site at Melia Puerto Vallarta - All inclusive?

Yep, there is an onsite spa at Melia Puerto Vallarta - All inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Melia Puerto Vallarta - All inclusive have a pool?

Yep, and guests love it! Melia Puerto Vallarta - All inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive features a full-service spa, a health club and an outdoor pool.

What makes Melia Puerto Vallarta - All inclusive a romantic place to stay?

Couples spa treatments and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Puerto Vallarta - All inclusive.

Is Melia Puerto Vallarta - All inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Puerto Vallarta - All inclusive is a hit with families.

Is there a free airport shuttle available at Melia Puerto Vallarta - All inclusive?

No, Melia Puerto Vallarta - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Puerto Vallarta - All inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Puerto Vallarta - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Puerto Vallarta - All inclusive?

No, only service animals are allowed.

Is there a golf course on site at Melia Puerto Vallarta - All inclusive?

There is a golf course next to Melia Puerto Vallarta - All inclusive.

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 585 out of 1300 reviews
Rating 8 - Good. 383 out of 1300 reviews
Rating 6 - Okay. 169 out of 1300 reviews
Rating 4 - Poor. 89 out of 1300 reviews
Rating 2 - Terrible. 74 out of 1300 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here in Melia. Food is amazing, staff are nice and close to shopping malls.
Stayed 8 nights in Dec 2024

10/10 Excellent

soumen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place. We have really enjoyed our stay. Little bit dated but no complain what so ever. Roomes could use some upgrades but nothing major. Happy with the food and the huge property so well decorated with mature plants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Xinrui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pretty nice from diverse food choices to entertainment equipment. Also a great destination for families with children as they can provide free daycare for children while parents can do SPA or have a drink. The staff in the resort are all friendly and welcoming. Definitely would come back in the future!
Stayed 4 nights in Dec 2024

8/10 Good

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an amazing stay. Property is not too big like the other resorts so it gives off a more intimate stay. All staff members were helpful and were always cheerful. Food on this property was not the best.
Stayed 4 nights in Dec 2024

10/10 Excellent

douglas danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service. Good food. We had premium package which is worth the upgrade. Room was nice ocean view.
Stayed 7 nights in Nov 2024

2/10 Terrible

Azim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to the hotel, we had to wait around 40 minutes to have our “VIP check-in” because those that book through expedia are treated as “VIP”, which is a BS because i could’ve checked in in the normal stand much faster. It really matters when you travel with small kids. The hotel sent me 2 messages prior to my arrival asking question what time we arrive approximately, to ensure they are ready for our arrival, which is another useless thing, because when we entered the room, it was dirty, there were remains of toothpaste on the sink from previous guests. Also there was only 1 towel while we were 2 adults and 2 kids. I called the reception to ask them to clean the room and bring more towels and the reception lady rudely responded that they only provide one towel and never sent cleaning staff. On the next day i found the guest services manager and complained about this and they quickly fixed everything with room being deep cleaned, however, damage was already done and 1 day gone. I have also left a formal complaint about the rude lady and the cleanliness of the room leaving the approximate call time and date. The room itself was pretty good, however, it is very old and bathroom is a disaster in terms of being clogged all the time and there are many cracks everywhere. AC worked perfect, but thermostat that controls is it junk, no matter what temp you set, it always cools as a one setting. The pool itself was dirty in my opinion because it was heavily congested.
Stayed 9 nights in Dec 2024

8/10 Good

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 12 nights in Dec 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done spending our honey moon there and we had a wonderful time! Never left the hotel never felt the need to go anywhere else for anything. I would definitely recommend this place if you enjoy a wonderful beach and pool as well as friendly and knowledgeable staff that meat all your needs.
Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Staff & service
We did not enjoy the food very much. The buffet was ok, but not great. There were only 2 restaurants and the wait time was very long and quality of food really disappointing. The staff tried their best. Kids club takes kids very young, which was a plus for us as it's not common. But it was very unimaginative besides activities, there was no open play at all if a child didn't participate in the scheduled activity
Stayed 6 nights in Nov 2024

10/10 Excellent

Shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive hotel is much more better than many 5 star hotels I stayed in around the world including Europe and North America. The staff in all parts of the hotel are amazingly helpful, friendly and professional. The location is very good in a modern, quiet,safe area with access to all parts of the city by public transportation . I used uber many times easily. The food had many varieties and every day was different. The entertainment programs are good . The restaurants are excellent. I appreciate Edgar Alberto who made a wonderful memorable romantic dinner for us at Mole &Tacos restaurant. Mélia Hotel will be my choice for my next trip.
Stayed 5 nights in Dec 2024

6/10 Okay

Catherine

Travelled with partner
Disliked: Property conditions & facilities
Food was ok and property dated. Rooms need major updating
Stayed 13 nights in Dec 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service
Service was excellent, lots of staff and bars.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dami

Stayed 2 nights in Nov 2024

8/10 Good

Betzabe Sarai Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and staff where great.
Stayed 3 nights in Nov 2024

6/10 Okay

Yandra Espinal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Muy limitada la opción de comida, solo cuentan con dos restaurantes a la carta. La propiedad es antigua y no funciona el internet en la habitación. El servicio es lo que lo hace memorable
Stayed 7 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is so nice and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend, very good service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Las instalaciones son buenas. El servicio es excelente!
Stayed 3 nights in Dec 2024

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Melia PV is a beachfront all inclusive hotel with 3 dining options available on site - 2 restaurants, 1 buffet and nightly entertainment. Restaurants - 3 star. Service - 5 star. Entertainment (stage) - 3 star but too loud for us to stay & watch. This was a critique heard from many guests. Customer Service - 4 star. Front Desk Service - 3 star. Beach - clean and vendors were non intrusive. Overall I give this hotel 3 stars.
Stayed 9 nights in Nov 2024

10/10 Excellent

David Silva

Stayed 4 nights in Nov 2024

10/10 Excellent

Naiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 4 nights in Dec 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could be less Mexican options. Needs a night club, can still be family friendly.
Stayed 9 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion excelente, mos gusto mucho el hotel y el personal. Volveremos.
Stayed 4 nights in Dec 2024

8/10 Good

JOY Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! I love staying at the Marina. The convenience of being close to the airport and being able to walk to the Marina restaurants. The Meliã is definitely dated, but the rooms were clean. Plugs didn’t work well. A/C barely cool. Scratchy towels. ATM in lobby US dollars only. The front desk wouldn’t exchange US money for Pesos. They just said they don’t offer that service and you have to go to the Marina. I asked to change my pesos to smaller and was told they could only do 400 pesos. The lines for the buffet were long and the food was only sub par. They don’t enforce the no smoking. I know it’s Mexico, but it is supposed to be a smoke free hotel. There were kids everywhere! Only one large pool. No adult only pool. Hence everyone having to get out of the pool because someone pooped in it. At the buffet kids running wild, touching stuff and putting it back. Parents not watching their kids. We know we are a minority in Mexico, but we really felt like it at this resort. The service was not as attentive as I am used to in Mexico. Felt overlooked a lot because we weren’t Mexican and especially because we don’t speak fluent Spanish. You’d be waiting in line and a Hispanic person would come up start speaking Spanish to the person and they would get helped first even if you had been waiting and trying to do so patiently. But, all of that said José Maria our server at the pool was awesome!!! He works so hard. Our drinks were never empty. He really took care of us.
Stayed 9 nights in Oct 2024