Hotel Riu Vallarta - All Inclusive (Nuevo Vallarta, MEX): Reviews & Deals

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Family-friendly fun on the beach, with 4 outdoor pools

Where to?

Dates

April 2025

May 2025

On the beach, sun-loungers, beach towels, beach massages

5 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Bar
Spa

Explore the area

Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

Nuevo Vallarta Beach
‪2 min drive‬
Nayar Vidanta Golf
‪8 min drive‬
Playa Bucerías
‪12 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪24 min drive‬

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 6
2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 5
2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 2
1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

34 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

69 sq m
Sleeps 2
1 King Bed

Family Room (U)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Private bathroom

Eco-friendly toiletries

39 sq m
Sleeps 5
1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

39 sq m
Sleeps 5
2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

30 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

30 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

39 sq m
Sleeps 5
2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

69 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

69 sq m
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Private bathroom

Eco-friendly toiletries

30 sq m
Sleeps 6
4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Private bathroom

Eco-friendly toiletries

30 sq m
Sleeps 6
2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

Sleeps 5
2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Minibar

69 sq m
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 6
4 Double Beds OR 2 King Beds

Suite With Sea View

Sea view
Sleeps 2
1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Standard With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Suite Junior With Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room Standard

Sleeps 4
2 Double Beds

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Hotel Riu Vallarta - All Inclusive. Within a 10-minute stroll you'll find Bay of Banderas and Nuevo Vallarta Beach within a 30-minute walk. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Renova Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The buffet restaurant, Don Rafael, is open for breakfast, lunch and dinner. La Boheme is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Nuevo Vallarta property include Vallarta Adventures and Nayar Vidanta Golf.

What's nearby

Nuevo Vallarta Beach - 2 min drive - 1.7 km
Vallarta Adventures - 7 min drive - 6.1 km
Nayar Vidanta Golf - 8 min drive - 6.7 km
Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 6.7 km
Playa Bucerías - 12 min drive - 5.9 km

Getting around

Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive

Restaurants

‪Don Rafael - ‬7 min walk
‪La Botana - ‬7 min walk
‪Riu Palace Piano Bar - ‬14 min walk
‪Kulinarium - ‬8 min walk
‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools

Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

1 building

678 guestrooms or units

10 levels

4 dining venues

5 bars or lounges

Built in 2006

Buffet breakfast (free)

Deli

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Car service

Tour and ticket information

Wedding services available

Corner/local shop

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

On the beach, sun-loungers, beach towels, windsurfing

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
4 restaurants
5 bars/lounges
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Don Rafael
Il Gusto
Kulinarium
La Boheme
Nirvana

Things to do

4 outdoor pools
Bicycle storage
Bicycles
Children's pool
Fitness classes
Full-service spa
Health club
Personal motorised watercraft
Playground
Sauna
Shopping
Surfing/bodyboarding
TV in common areas
Volleyball
Windsurfing

Family friendly

4 outdoor pools
Children's pool
Free supervised activities for children
Grocery/convenience store
In-room babysitting
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
On the beach
Pool umbrellas
Vegetable garden

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa treatment rooms
Steam room
Swedish massages

Accessibility

No lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu

Riu Vallarta All Inclusive All-inclusive property

Riu Vallarta

Riu Vallarta All Inclusive

Vallarta Riu

Riu Vallarta Hotel Nuevo Vallarta

Riu Vallarta Nuevo

Riu Vallarta All Inclusive

Hotel Riu Vallarta - All Inclusive Nuevo Vallarta

Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Vallarta - All Inclusive?

Yep, Hotel Riu Vallarta - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Vallarta - All Inclusive?

The closest beach to Hotel Riu Vallarta - All Inclusive is Playa Bucerías (3.3 km).

Is there a spa on site at Hotel Riu Vallarta - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and hot stone massages.

Does Hotel Riu Vallarta - All Inclusive have a pool?

Yep, and guests recommend it! Hotel Riu Vallarta - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Vallarta - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Vallarta - All Inclusive.

Is Hotel Riu Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hotel Riu Vallarta - All Inclusive is a hit with families.

Does Hotel Riu Vallarta - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Vallarta - All Inclusive?

No, Hotel Riu Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Vallarta - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Vallarta - All Inclusive?

No, pets are not allowed.

Hotel Riu Vallarta - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Arely

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

6/10 Okay

Frans Lefty

Travelled with family

15 Jan 2025

Liked: Cleanliness, staff & service

N/A

Stayed 6 nights in Jan 2025

10/10 Excellent

Lee

Travelled with family

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Disregard any negative reviews you may see, this place is exceptional on every level! The food is excellent at all the a la carte restaurants and the buffet has something for everyone, there are also a number of snack bars offering burgers, hot dogs, nachos and cheese sauce, etc.! The room service and hotel staff are all very accommodating and super friendly! The nightly entertainment is also very entertaining! 5 outta 5, stayed with my wife and 14 year old son and would recommend to anyone and will definitely come again!

Stayed 7 nights in Jan 2025

10/10 Excellent

Tegan

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

Chelsea

Travelled with family and small children

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how convenient and kid friendly it was. The buffet food was actually good. The staff was super nice and helpful. The beach location was excellent and well kept. The pools were clean and spacious. The drinks were fabulous! The only negatives were that our room wasn’t ready until after the 3:00 check in time. And there was some cleaning that was missed in our shower (hair on the walls). It was a little noisy late into the night but that was manageable. Overall it was a great experience and we plan to return in the future.

Stayed 4 nights in Jan 2025

10/10 Excellent

Olga

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Beautiful location of the hotel. Every evening entertainment: concerts, music, Hospitality and friendly service staff. Value for money. I will definitely recommend this hotel to my friends!

Stayed 10 nights in Jan 2025

8/10 Good

JORGE

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean, safe , great entertainment at night. Didn't like the echoes in the hallways, the fact that the tv blasts everytime you use the key to enter the room.

Stayed 6 nights in Jan 2025

10/10 Excellent

Javier

12 Jan 2025

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

4/10 Poor

Joe, portland

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Food selection was poor (deserts,

Stayed 8 nights in Jan 2025

8/10 Good

Cynthia

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Service was amazing food was awesome.

Stayed 7 nights in Jan 2025

8/10 Good

Sharon

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay here. The entertainment for our grandchildren was great! Nice pools and beach. The dining needs some work, we could never get into the Steak house, tried for the whole week. Hostess was rude and never could accommodate us! Buffet and over all the food was good. We went at Christmas and long lines no matter what. RIU has always been great, and very friendly.

Stayed 7 nights in Dec 2024

6/10 Okay

Adrineh

8 Jan 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Stayed 4 nights in Dec 2024

10/10 Excellent

Troy

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay with many options for dining and entertainment.

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort but 2 double beds not guaranteed

Rooms were spacious and well furnished, and food was better than other all-inclusive resorts we’ve stayed at. Service was excellent everywhere at the resort. Plenty of sun or shade on beach given the palm trees. Ocean was swimmable. Only cons were: 1)we did not get two double beds as what my receipt stated, instead got a king bed. The front desk was not apologetic and told us it’s the category we reserved. Also, pools too small and crowded.

Stayed 4 nights in Jan 2025

10/10 Excellent

Manjunath

Travelled with family and small children, Travelled with group

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Here’s a more polished version of your review: This was my first visit to Mexico and my first time staying at an all-inclusive resort. I traveled with a large group of friends and family, and we had a lot of fun overall. However, as vegetarians, my wife and I found the food options to be quite limited. While vegetarian options were available, they lacked flavor and became repetitive over the course of our stay. It would be great if the hotel could offer a wider variety of vegetarian dishes, especially more authentic and spicier Mexican options. As an Indian guest, I also noticed that the few Indian food options provided didn’t taste authentic. Cooking Indian cuisine requires expertise, and it’s not something that can be mastered just by following a YouTube tutorial. Improving the quality and authenticity of Indian and other Asian dishes would enhance the experience for guests like us. Lastly, I feel RIU should offer airport transportation for all bookings, regardless of where or how they were made. This added convenience would make the stay even better.

Stayed 6 nights in Dec 2024

10/10 Excellent

Mariana

Travelled with family, Travelled with family and small children

6 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

The stay was very nice could improve by having more family nights!

Stayed 4 nights in Jan 2025

10/10 Excellent

Revathi M, Redmond

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 4 nights in Dec 2024

10/10 Excellent

Abeer, Sherwoodpark

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff are very friendly , the rooms are decent and spacious, we had a lovely little balcony. The food options are good and I was particularly impressed with the delicious Christmas Eve dinner. Lots of entertainment in the evening till 11 pm. It was safe for the family and fun for the adults. I would stay in the same hotel again

Stayed 7 nights in Dec 2024

10/10 Excellent

Gerardo

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

Praveenkumar

5 Jan 2025

Liked: Staff & service

Walls are not sound proof. You can literally hear everything. That said, staff were very friendly. Amazing food and drinks. Easy access to beach. Had a good time.

Stayed 3 nights in Dec 2024

10/10 Excellent

Kyle d

4 Jan 2025

Stayed 6 nights in Dec 2024

8/10 Good

Praful

Travelled with family

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came there for a family vacation. The property and staff were nice for the most part. The problem for us was with the food and dining options. There were very little vegetarian options and there was a lot of cross contamination/mislabeled food options. That was not right or helpful for people with food allergies. The time when we actually ate properly was when we left the resort and came home.

Stayed 5 nights in Dec 2024

6/10 Okay

SAMER

3 Jan 2025

Stayed 5 nights in Dec 2024

8/10 Good

Simone

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice resort. Great vacation.

Probably one of the nicer hotels in Puerto Vallarta. Beautifully remodeled. One thing that i would get rid of is the horses on the beach. They smelled horrible. And I am highly allergic to them. Even when they weren't there you could still smell the stench from where they parked them. Also, they should make the dinner options with reservations. That was incredibly frustrating. We would go to the restaurant and there would be availability but once you went to shower and change and come back down there was no availability. And they wouldn't put my name down. Very frustrating. My husband and son loved the parasailing right there. Great trip. Great service. Pretty decent food as well. It was an amazing vacation

Stayed 6 nights in Dec 2024

6/10 Okay

Aravind

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

Hotel Riu Vallarta - All Inclusive

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